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Sandman Signature Newcastle Hotel

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Traveller (489)
Room & Suite (328)
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Overview
Hotel website
Gallowgate, Newcastle upon Tyne NE1 4SD England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
Hotel website
Offers from Sandman Signature Newcastle Hotel
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Reviews (1,827)
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1,798 results
Traveller rating
764
547
306
124
57
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LanguageEnglish
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764
547
306
124
57
Show reviews that mention
All reviews st james park shark club sharks bar fridge and microwave football ground football stadium king room kitchen area wet room air con city centre rain shower bathroom floor bar downstairs lovely hotel eldon square car park
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1 - 5 of 1,798 reviews
Reviewed yesterday via mobile

Absolutely disgraceful customer services and rude staff, will never ever stay here again. Had problems with other hotels before which have been resolved easily but these people don’t listen to anything

Thank Happiness04144587194
Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded today

Dear Happiness04144587194, It's very surprising and obviously disappointing to read your comments, but without further detail we cannot provide you with an appropriate response. I would be grateful if you could contact us directly: gsm_newcastle@sandmanhotels.co.uk or fom_newcastle@sandmanhotels.co.uk. Kind regards, Guest Services

Hotel's Favourite
Reviewed 2 weeks ago

Got this through a voucher from buy a gift. Late checkout 2pm and a bottle of bubbly on arrival with breakfast included. There is parking at St. James metro car park clearly sign posted which bays to use. You can go to the back of...More

1  Thank alan h
Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded 2 weeks ago

Dear alan h, Thank you for taking the time to leave your 5 star review of Sandman Signature Newcastle Hotel; it's greatly appreciated! We're delighted to see that you found our designated parking bays clearly signposted, our bed comfortable and pillows to be very good...More

Reviewed 5 days ago via mobile

Positive- next to St James park, small but stylish rooms ,decent toiletries , tea and coffee in room. Staff friendly, iron in room. Less good - much acclaimed Shark bar shuts at 1/30 with no after hours drinking - given its reputation I found this...More

Thank adehut
Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded today

Dear adehut, Thank you for taking the time to review your stay; it's very much appreciated. All the points you have raised have been shared with the relevant departments for consideration. Once again thank you for your feedback and we hope we can welcome you...More

Reviewed 2 weeks ago

The room was very clean and well set out and the added kitchen in the studio was excellent.We have stayed here before and would definatly like to stay again fantastic location for the clubs and bars aswell as some fantastic restaurants.More

Thank Mick L
Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded 2 weeks ago

Dear Mick L, Thank you for taking the time to review your return stay with us; we very much appreciate it! It's very pleasing to see that you found your room to be clean and well set out, and we're delighted that you'd like to...More

Reviewed 2 weeks ago

We returned to this hotel because we really enjoyed it the first time! Excellent location for shops and Chinatown.Reslly good eateries in Chinatown at very reasonable prices.We were given an upgrade to a suite which was lovely.There was a kitchenette complete with fridge,toaster, microwave, hob...More

Thank Linda M
Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded 2 weeks ago

Dear Linda M, Thank you for taking the time to leave a review of your second stay at Sandman Signature Newcastle Hotel; it's greatly appreciated! We're delighted that you found your upgraded room well appointed our team to be very friendly and helpful. Your kind...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 80 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Newcastle upon Tyne
#18 Luxury Hotel in Newcastle upon Tyne
Room types
Non-Smoking Rooms, Suites, Kitchenette, Accessible rooms
Details
Price range
USD 80 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Newcastle upon Tyne
#18 Luxury Hotel in Newcastle upon Tyne
Room types
Non-Smoking Rooms, Suites, Kitchenette, Accessible rooms
Photos
Traveller (489)
Room & Suite (328)
Dining (31)
Amenities (17)
Family and Play Areas (3)
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Questions & Answers
Ask a question
jacquelineaberdeen
2 September 2018|
Answer
Response from Trevor W | Reviewed this property |
The Car Park is opposite via a Pedestrian crossing. Park here and cross into Reception explain your situation and I'm sure they will accommodate this. I found them to be very helpful .
0
Votes
Desi O
6 April 2018|
AnswerShow all 8 answers
Response from Connor M | Reviewed this property |
Mine did!
1
Vote
TINAGILLSALLY
28 January 2018|
AnswerShow all 3 answers
Response from Baz2210 | Reviewed this property |
depends what part of the university your going to, the hotel is at the top part of Newcastle next to the football stadium and just across from China town. the university has sites all over newcastle so depends where your... More
1
Vote
Room Tips
"studio appartments are amazing and made our stay extra special"
mickl658
2 weeks ago
Read review
"Less noisy at back of hotel"
lindamL3974PX
2 weeks ago
Read review
"None if you want to sleep, or choose a high up room at the back for extra money"
959liamf
3 weeks ago
Read review
"Try the higher floors - great views of this part of the City"
pfl
4 Oct. 2018
Read review
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