Thanks for a wonderful afternoon. 12 of us were celebrating a friend's birthday and had a fabulous time. The food, service and endless prosecco was excellent and great value for money. A massive shout out to Rhys our waiter who was amazing and definitely deserves a special…
Staff were very welcoming and friendly going the extra mile offering to take pictures, especially Tessie from Northern Ireland. Food was really good quality and good portions. Good value for money!!!!
A work stay but the usual excellent accommodation and service. Yet another mention of the lovely staff member at breakfast called Tessie. She brightens everyone's day with her effortless enthusiasm. She's a real credit to the place.
Surprise birthday meal on a Friday early evening for four. Booked in advance through book a table and was offered this fantastic deal - chateaubriand for two plus a bottle of red wine £49.99. So good both couples ordered it, one medium/rare and one medium/welldone. As we knew…
Had a fab week up in Newcastle. Very friendly staff in hotel especially in the restaurant. A very special thanks to TIRSo who was so helpful nothing was to much. The room was amazing but just one small moan. Please can we have more lighting I really struggled to see to put…
"Book restaurant in advance for special offers"
"All rooms that face river no 403 and 521 were both good no noise very peaceful"
"great views from floor 7 junior suite and ever so quite"
"Rooms away from the restaurants or bars are quieter. Suites are spacious and very comfortable."
"Rooms to front will have views across river."