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The Waterside Hotel

434 reviews
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Traveller (116)
Room & Suite (44)
Dining (1)
Overview
  • Excellent18%
  • Very good35%
  • Average24%
  • Poor11%
  • Terrible12%
Travellers talk about
“swing bridge”(15 reviews)
“bar downstairs”(6 reviews)
“city centre”(19 reviews)
Free Wifi
Non-Smoking Hotel
Free Parking
Breakfast included
Air Conditioning
Pool
3.0 Star Hotel
All hotel details
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (434)Write a Review
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141
98
46
53
Show reviews that mention
All reviewsswing bridgebar downstairscity centresaturday nightreception staffcomfy bedfantastic locationbudget hotelstayed one nightlovely roomreception areaquaysidenewcastletynenightlifesagearena
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1 - 5 of 417 reviews
Reviewed 5 days ago via mobile

Booked this hotel after they descirbe it to be a lovely hotel and photos make it look lovely. Well was i wrong. Receptions on the first floor with no signs how to get there. The rooms are horrible. Carpets look like there from the 80s...More

Thank jessica h
Reviewed 5 days ago via mobile

This place should be closed down - appalling. Shame on the owners. Smelly, cold, noisy. I have been in more welcoming bus stations. Bedding is foul, staff eating curry at Reception, dingy lighting - sink wouldn't drain so they brought us a plunger to do...More

Thank julia f
Reviewed 1 week ago

When we arrived in Newcastle, my satnav took me to the back off the hotel and needed to ask a taxi driver for final direction. Once I found the entrance, we found the staff to be very helpful, pointing us in the direction of local...More

Thank Paul B
Reviewed 4 December 2017 via mobile

Really cannot understand the bad reviews. Stayed here on a Saturday night so paid premium price. But considering the great location on the Quayside understandably more expensive on a weekend. Very friendly and welcoming reception from the young lady on the desk. Easy to find...More

Thank Michelle D
Response from julianahughes, Manager at The Waterside HotelResponded 1 week ago

Many thanks for your kind words. I will certainly put your review forward to the staff for our monthly meeting at the end of January 2018 which should blow away the January blues! Julie - Manager

Reviewed 3 December 2017 via mobile

Stayed here for 1 night reception staff nice & friendly let us leave our bags in a room off reception area as we were too early to check in.... hotel is generally clean & tidy but could do with updating... room & bathroom were both...More

Thank jan1720
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Details
Price range
USD 52 - USD 130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 52 - USD 130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (116)
Room & Suite (44)
Dining (1)
Hotel & Grounds (74)
Bathroom (6)
Questions & Answers
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Room Tips
"Need to ask for a room at the front."
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"Rooms on the south side have also views of Sandhill and parts of quayside."
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"Top floor for sure!"
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"I honestly think chose a different hotel"
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