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Holiday Inn Newcastle - Jesmond

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Holiday Inn Newcastle - Jesmond
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742 Reviews from our TripAdvisor Community

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Showing 736: English reviews
Reviewed 2 days ago NEWvia mobile

Not impressed. Nothing to do with the hotel but Expedia were horrendous, they lied regards not being able to refund my money and blamed it on the hotel. I'm still waiting on "the manager" from Expedia ringing me back! The hotel was lovely except one night the heating packed in but they did all they could to help.

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Helpful?
Thank Anne M
Oslo, Oslo, Norway
Reviewed 3 days ago NEW

I was in Newcastle to visit my daughter who studies at the University. This hotel has a perfect location, very quiet and still within walking distance (20-30 mins) to the city centre. The metro is quicker, and there is a station nearby. Staff is friendly and helpful, breakfast delicious, beds good, room quite large and very comfortable.

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Helpful?
Thank Linn J
Carlisle, United Kingdom
Reviewed 3 days ago NEW

My wife and I booked a one night stay, and paid in advance. Due to illness we had to cancel. We were prepared to lose our payment but the hotel was so helpful they allowed us to re-book for a few nights later. Unfortunately we had to cancel that booking for the same reason. The hotel again re-booked us for...

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Helpful?
Thank John B
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Beds reasonably comfortable. We gave breakfast a miss and went to cafe along the street. Staff were very helpful and found us a room at the back of the hotel - front can be noisy. Italian restaurant in the hotel is pretty good and fun for a family visit, bar also good.

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Thank Christina075
Brighton, United Kingdom
Reviewed 4 days ago NEW

Stayed 2 nights mid week on the dinner bed and breakfast package ,did not expect too much of the dinner based on typical chain hotel restaurants ,but how wrong can you be!The restaurant is clearly popular with locals and was excellent ,not fine dining by any means but very competent and great value paricularly on the DBB deal.Rooms a bit...

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Helpful?
Thank phil186273
Lancashire, United Kingdom
Reviewed 5 days ago NEWvia mobile

A great location. Metro on next block. Less than £5 cab to city centre. Parking is generous and Jesmond on your doorstep. Popular italian restaurant on site. Good team. A winner. Would not stay anywhere else.

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Thank nellie132
Dundee, United Kingdom
Reviewed 6 days ago NEW

HDMI input on the media centre didn't work. Staff unable to fix it, said maintenance would look the next day but it still wasn't fixed. No real attempt to resolve the problem. You don't get to install this stuff and then just shrug your shoulders when it doesn't work, you should treat it like any other facility in the room....

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Helpful?
Thank Nick T
Kim R, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Dear Nick T, Thank- you for taking the time to write feedback for your stay at the Holiday Inn. I am so sorry to read that you encountered issues in the bedroom during your stay that couldn't be rectified. I hope that you had a chance to speak to our team about the temperature of the room and water to...

Reviewed 1 week ago via mobile

Family were up for weekend we went up for tea and drinks meal was lovely staff so friendly and helpful definitely recommend holiday Inn to friends and family had the best cheese cake ever went bk up on Sunday also for more drinks

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Thank daisybailey
North Yorkshire
Reviewed 2 weeks ago

Stayed at this hotel a couple of times recently for a course, and will be staying for several dates throughout 2017. Great location for where our course is. Parking at rear is v useful. Service excellent- staff really do try and assist. I've marked it down on rating, as some of the rooms are ok, but not excellent. I.e. Mattresses...

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Helpful?
Thank SJDYorkshire
Kim R, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review

Thank- you so much for the feedback for your stay at the Holiday Inn Newcastle, Jesmond. I am pleased to read that you enjoy staying with us and rate our facilities. I would be grateful if you could let us know about any specific bedroom that you have encountered issues with and we can make the necessary changes. For your...

London, United Kingdom
Reviewed 2 weeks ago

Stayed over with the girlfriend, decent hotel with easy access to Newcastle. Food not the best but as it's quite a cheap hotel there's no problem. Friendly staff and service. When back in Newcastle I will probably stay again.

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Helpful?
Thank LondonPartyBoiii

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The contemporary 4 star Holiday Inn Newcastle-Jesmond is conveniently just 2 minutes by Metro from Newcastle's City Centre. The quirky bars and restaurants of affluent Jesmond are right on our doorstep, and we're only a 10-minute stroll from the atmospheric terraces of St James's Park, home of Newcastle United FC. Located only 20 minutes from Newcastle International Airport. The hotel's well-equipped meeting rooms are ideal for conferences, and complimentary wireless Internet throughout makes it easy to stay in touch with the office. Unwind after a day of meetings and socialise over drinks in the stylish Terrace Bar. Jesmond Metro station is right next to the hotel, providing easy access to Newcastle's fine shopping, dining and entertainment. Closer to the hotel, Newcastle's vibrant Quayside is renowned for its nightlife and overlooks the River Tyne. Stroll down to Fratello's, Holiday Inn Newcastle-Jesmond's street-side Italian restaurant, and watch as chefs toss the dough to make our delightfully crispy pizza. In the adjoining glass-fronted Lobby, colleagues and friends meet and mingle. After a busy day, retreat to your contemporary Guest room which features wireless internet connection and a TV that allows you to save programmes for a time that suits you. The hotel's Fratello's restaurant is popular for its wood-fired pizza. ... more   less 

Additional Information about Holiday Inn Newcastle - Jesmond

Address: Jesmond Road, Newcastle upon Tyne NE2 1PR, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $105 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Newcastle - Jesmond 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Newcastle - Jesmond Hotel Newcastle Upon Tyne
Hotel Style:
#7 Business Hotel in Newcastle upon Tyne
#9 Luxury Hotel in Newcastle upon Tyne
#11 Family Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Newcastle - Jesmond staff and other travellers.
5 questions
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Essex, United Kingdom
UK
over a year ago
Peterborough, England, United Kingdom

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Questions? Get answers from Holiday Inn Newcastle - Jesmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the main road.”
 of 5 bubbles 305linnj, 8 Dec 2016 | Read review
“Main road is busy, try and get one facing the rear or side of hotel if you can”
 of 5 bubbles SJDYorkshire, 26 Nov 2016 | Read review
“We were on floor two, very quiet but view over the roof top”
 of 5 bubbles JoyceW366, 1 Nov 2016 | Read review
“Give it a go if you want.”
 of 5 bubbles London_Scotti, 31 Oct 2016 | Read review
“room 259 has a great walk in shower”
 of 5 bubbles SteveandJulieRoyston, 11 Oct 2016 | Read review
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