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Copthorne Hotel Newcastle

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Copthorne Hotel Newcastle
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1,756 Reviews from our TripAdvisor Community

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Showing 1,737: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

We visited the Copthorne in February & March, we visit quite regularly. Great hotel, staff were very helpful especially John who was always ready with a smile on service in the bar. Great hotel, great service just please reduce car parking rates 😳

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Helpful?
Thank med d
Reviewed 3 days ago NEW

Arrived early afternoon and were gone by early morning the next day however.... Room overlooks the river with a lovely large picture window. Modern and clean although there was no items in the mini bar. Had a couple of drinks from the bar and prices weren't too expensive. Breakfast in the restaurant quite a good standard and all staff very...

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Thank mcfcap
London, United Kingdom
Reviewed 1 week ago

This hotel was recently refurbished and you can tell from the facilities in and outside of it, its very clean and neat. The room was beautiful with 2 single Beds, though, would have loved a Single Double bed. The bed were comfortable. The Reception and staffs are lovely people and always ready to help. The lady that checked me in...

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Thank Tunlampa
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the comfort and cleanliness of your bedroom, the high standard of guest service from the team, the quality of breakfast, the hotel location, and the cardio gym facilities. Your positive feedback is greatly appreciated, and I hope we may have...

Derby
Reviewed 1 week ago

The staff at this hotel are excellent, very friendly and very helpful , Breakfast is good and the bedrooms and bathrooms are large and well equipped, even if not decorated to my exact personal taste. The location of the hotel is ideal, next to the river with only a footpath between the hotel and river and just a short walk...

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Thank Bibstermanu
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service from the hotel team, the quality of breakfast, and the spaciousness and calibre of facilities in your bedroom. Your positive feedback is greatly appreciated, and we look forward to welcoming you back again soon....

Reviewed 1 week ago via mobile

Came down for a weekend away with my partner. The hotel reception is lovely and clean as is the lifts and corridors. The room was clean and had a gorgeous view of the Tyne. However there were a few wee niggles like if you love having a nice relaxing bath then you probably won't as the bath is tiny and...

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Helpful?
Thank Julie-Anne A
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your review. I'm glad that you enjoyed your stay overall, with particular regard to the high standard of guest service from the hotel team. Your positive / constructive feedback is appreciated, and I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager

Cotswolds, United Kingdom
Reviewed 1 week ago

Stayed here at the beginning of March in room 312. Room was lovely, large with a great view over the river. At night when the bridges are lit up it is really lovely to see. The room was clean and very comfortable. The bathroom was clean with a good range of toiletries. I will mention the enamel on the bath...

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Helpful?
Thank urbanfox1
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the comfort and cleanliness of your bedroom, the quality of breakfast, the secure car parking facilities, and the high standard of guest service from the hotel team throughout. Your positive feedback is greatly appreciated, and I hope we may have...

North Shields, United Kingdom
Reviewed 1 week ago via mobile

Rooms quite, lush shower that was really strong and nice bed. The evening meal that came with the package was lovely, vice noce 3 course. Another great stay. Friendly staff and accomodating for folks needs.

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Helpful?
Thank martinpm2015
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the comfort of your bedroom, the quality of dinner, and the high standard of guest service from the hotel team. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back again soon....

Edinburgh, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed in one of the suites on fifth floor overlooking the river great views. Two day stay here at the copthorne while down for a weekend, we had a fantastic weekend...all the staff we dealt with and met were fantastic particularly john who was on breakfast and also the bar in afternoon a real friendly guy who is a...

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Helpful?
Thank jamiespence
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive review. I'm glad that you enjoyed your recent stay overall, with particular regard to the hotel location, and the high standard of guest service from the hotel team (I'll be sure to pass your kind comments on to John). The hotel has been undergoing extensive refurbishment throughout the building over the past few years, with...

Plymouth, United Kingdom
Reviewed 2 weeks ago via mobile

Just attended the annual RMT Catering Conference held this year at the Copthorne in Newcastle. It is what you would expect from a quality hotel. Clean and smart rooms and as far as I'm aware all overlook the river at the back of the hotel. The staff here are excellent and greet you with a smile and greeting no matter...

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Helpful?
Thank Graham R
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the cleanliness and presentation of your bedroom, the hotel location, the high standard of guest service from the team, and the organisation and running of your conference. Your positive feedback and your recommendation of the hotel are greatly appreciated, and...

Milton Keynes, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel unfortunately is very tired throughout and despite being near the centre of town is not easy to get to. I was in a room overlooking the the Tyne but you couldn't open the windows. The bathroom/shower was very old and not suitable for all but the smallest of people. The staff were very friendly throughout the hotel.

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Helpful?
Thank TGHLOC
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your feedback. Best regards, Ken Ellington, General Manager

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel ... more   less 

Additional Information about Copthorne Hotel Newcastle

Address: The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $101 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Newcastle 4*
Number of rooms: 156
Reservation Options:
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Also Known As:
Copthorne Hotel Newcastle Upon Tyne
Hotel Style:
#17 Luxury Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Newcastle staff and other travellers.
10 questions
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Rotherham, United Kingdom
Northampton, United Kingdom
over a year ago
Manchester UK
1 month ago

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Questions? Get answers from Copthorne Hotel Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 3rd floor and it was quiet, not much view of the city unless you are on the side of the river.”
 of 5 bubbles Tunlampa, 20 Mar 2017 | Read review
“Im not sure if all rooms overlook the river but if not make sure you ask for one!”
 of 5 bubbles Bibstermanu, 18 Mar 2017 | Read review
“Ask for rooms looking over the river, view is lovely”
  • Other end of the room with sofa, desk etc
  • View of some of the bridges. When these are lit at night it is very pretty.
  • King size bed and window faces the river
 of 5 bubbles urbanfox1, 16 Mar 2017 | Read review
“High up for the views”
 of 5 bubbles Trapezequeen, 6 Mar 2017 | Read review
“A riverside balcony is worth having!”
 of 5 bubbles richardbS7246MR, 27 Feb 2017 | Read review
5 of 5