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Novotel Newcastle Airport

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Novotel Newcastle Airport
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1,155 Reviews from our TripAdvisor Community

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Showing 1,104: English reviews
Castleford, United Kingdom
Reviewed 30 July 2015 via mobile

I stayed here on business around a month ago after a training day in Newcastle. I was then due to travel to Edinburgh the next morning from the hotel. For some reason at 5am I was woken up by a phone call to my room, when checking out I asked reception about why this happened to which I had a...

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Helpful?
Thank MTayl0r88
sha909, Front Office Manager at Novotel Newcastle Airport, responded to this review

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Romain Ruchot, Rooms Division Manager

Durham, United Kingdom
Reviewed 29 July 2015

We frequently use Novotels (and other Accor brands) and rate them highly for their comfort, the quality of food and drink (especially breakfast) and reliable good service. Families and business travellers can usually find everything they need. The Newcastle Airport Novotel has a smart Reception and bar/restaurant area, and room comfort and equipment was consistent with the standard and style...

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Thank EngliShisha
sha909, Front Office Manager at Novotel Newcastle Airport, responded to this review

Thank you for taking the time to write a review about your recent visit to Novotel Newcastle Airport. I am delighted that you enjoyed your stay and we have noted your comments about the parking fee. I look forward to welcoming you back again soon. Kind regards, Romain Ruchot, Rooms Division Manager

Reviewed 27 July 2015

Lovely hotel, the facilities were really good, the room large and very clean. Breakfast was amazing. Lovely garden area and all the staff were very friendly, special mentioned to the young girl who checked us in and the Slovakia girl who worked in the breakfast area, lovely people. Sorry never got their names, they are a credit to the hotel...

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Thank Irnbru300
sha909, Front Office Manager at Novotel Newcastle Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that the team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Romain Ruchot, Rooms Division Manager

Reviewed 25 July 2015 via mobile

We are a family of 4 who stayed for one night on return from holiday. We arrived in the early hours, and the process of taxi transfer to checking in was seamless. Our room was very quiet, clean and comfortable. The children were on a double sofa bed, but this is what we expect in this type of hotel. It's...

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1Thank Kayceee
sha909, Front Office Manager at Novotel Newcastle Airport, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Romain Ruchot, Rooms Division Manager

Inverness, Scotland, United Kingdom
Reviewed 25 July 2015

£10 in taxi to airport but still lovely hotel to stay in for early departures. Receptionist was so helpful & friendly, nice pool for swim before dinner, very clean but bar men bit grumpy!! Hopefully we just caught them on an off day!

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Thank Laura S
sha909, Front Office Manager at Novotel Newcastle Airport, responded to this review

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Romain Ruchot, Rooms Division Manager

Market Harborough, United Kingdom
Reviewed 22 July 2015

You can instantly tell that this hotel is a little well used with the majority of stops being of the convenience airport flyer type stays. It needs some carpets and upholstery cleaning and updates. However having said this the staff are very friendly and it's not as bad as some other local hotels Ive stayed in. Good room size for...

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2Thank EmmaT901
sha909, Front Office Manager at Novotel Newcastle Airport, responded to this review

Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, Romain Ruchot, Rooms Division Manager

Edinburgh, United Kingdom
Reviewed 20 July 2015

Flying out from Manchester decided to stay here and use the park and fly facilities.As booking is through a third party it wasn't cheap just under £150 for the night and 8 days parking.The hotel is spotless room was of a high spec with coffee and tea facilities and a good range of channels on the television.The main reason we...

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1Thank colin601
sha909, Front Office Manager at Novotel Newcastle Airport, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Romain Ruchot, Rooms Division Manager

Durham
Reviewed 20 July 2015

Perfect hotel for an overnight stay. Close to city and airport. Rooms are fresh and clean. Good selection for breakfast. All in all great stay. Just watch out for the parking, I didn't realise you had to pay for it! £6 for an overnight stay.

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1Thank LesleyiD
sha909, Front Office Manager at Novotel Newcastle Airport, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Romain Ruchot, Rooms Division Manager

Edinburgh, United Kingdom
Reviewed 18 July 2015 via mobile

We stayed in two rooms with six children and simply couldn't fault the place at all. Well organised, spacious, small pool that's perfect for little ones and they had an X Box in reception which kept some quiet at times (near the bar!) . We'd like to stay again especially to visit the awesome pancake machine! Thank you 😀

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1Thank MHRM777
sha909, Front Office Manager at Novotel Newcastle Airport, responded to this review

Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel Newcastle Airport. I look forward to welcoming you back again soon. Kind regards, Romain Ruchot, Rooms Division Manager

Aberdeen, United Kingdom
Reviewed 17 July 2015

We stayed in this hotel overnight and we were very impressed with the overall quality The staff were very helpful and friendly. Hotel very clean. We would stay again and would recommend to anyone particularly if you are using Newcastle airport.

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Thank fionaa223
sha909, Front Office Manager at Novotel Newcastle Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that the team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Romain Ruchot, Rooms Division Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Novotel Newcastle Airport offers state of the art facilities with stylish new design. Located 5 min drive from Newcastle International Airport now offering shuttle service and flight information screen. 126 en suite rooms including accessible rooms andinternet. Elements Bar and Restaurant. Ideally placed for conference and events with 8 rooms (200 persons) and leisure suite with indoor heated pool, sauna, gym. Easy reach of city centre night life, Metro Centre shopping and the Northumberland coast. ... more   less 

Additional Information about Novotel Newcastle Airport

Address: Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $53 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Newcastle Airport 3*
Number of rooms: 126
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Also Known As:
Novotel Newcastle Airport Hotel Newcastle Upon Tyne
Novotel Hotel Newcastle Airport
Novotel Newcastle Upon Tyne
Newcastle Upon Tyne Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Newcastle Airport staff and other travellers.
11 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“apparently first floor is quiet but that is only hearsay”
 of 5 bubbles GythaOgg, 16 Nov 2016 | Read review
“Another hotel”
 of 5 bubbles GuisboroughJeff, 12 Nov 2016 | Read review
“Second floor could not hear any noise from the ground floor”
 of 5 bubbles richardmN6363HC, 13 Oct 2016 | Read review
“soundproofing is good so you don't hear traffic on A1 or from airport”
 of 5 bubbles tony1046, 19 Aug 2016 | Read review
“Rooms on the front overlooking the car park are quieter”
 of 5 bubbles BotanicBill, 11 Aug 2016 | Read review
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