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Novotel Newcastle Airport

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Traveller (135)
Room & Suite (63)
Dining (21)
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Overview
  • Excellent27%
  • Very good45%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“toby carvery”(57 reviews)
“kingston park”(34 reviews)
“separate toilet”(19 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,406)
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374
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238
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62
Show reviews that mention
All reviewstoby carverykingston parkseparate toiletpancake machineparking chargeswimming poolnewcastle airportpark and flyexecutive roomper nightcity centremetro stationthe sofa bedroad noisefamily roompleasant staybreakfast was excellent
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11 - 15 of 1,335 reviews
Reviewed 8 April 2018

The hotel was easy to find and had lots of parking (£6 which we had not been told prior to booking and for which we got no proof). Walking in through a haze of smoke was not good nor was our first room which was...More

Thank Alison H
Response from Sheena H, General Manager at Novotel Newcastle AirportResponded 4 weeks ago

Thank you for your comments - both positive and negative. I am genuinely sorry that your experience was not brilliant. However, I am pleased our staff dealt with the issue you experienced quickly and efficiently. We hope to see you again in the near future....More

Reviewed 31 March 2018

We decided to visit the cities of the north and stayed in newcastle, couldn't have been better, the hotel was just great and most of the staff too. We left the hotel early every morning after a great breakfast and spent the day visiting, York...More

Review collected in partnership with Accorhotels.com
Thank michaelBadajoz_Spain
Response from Sheena H, General Manager at Novotel Newcastle AirportResponded 4 April 2018

Dear Mr Badajoz, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards General Manager Sheena Hodgson

Reviewed 27 March 2018

We have parked here a few times but our last experience will be our LAST!!! Parked our vehicle on the 7th of March went for a 2 week holiday and on our return discovered it had been stolen.........it was taken on the 18th of March...More

Thank Doug S
Response from Sheena H, General Manager at Novotel Newcastle AirportResponded 29 March 2018

Thank you for your comments. I am genuinely sorry for your experience. It was a very rare and unfortunate occurrence. I personally fully cooperated with the police and provided all information that was needed and I do hope they are able to resolve the crime...More

Reviewed 22 March 2018 via mobile

£209 for 4 nights so not a bad find, room is a little dated but in good order, lighting is really dim though, my one bug bare is finding out once here they charge another £6 a day parking so an extra £24, when mentioned...More

Thank Jon N
Response from Sheena H, General Manager at Novotel Newcastle AirportResponded 22 March 2018

Thank you for your feedback. Please let us know if you would like an extra lamp for your room. My team will be more than happy to help. For future reference, our car parking charge is advertised on all booking sites and is shown more...More

Reviewed 12 March 2018 via mobile

My company booked me into this hotel last minute to beat the bad weather, cannot fault the staff at all, they were very friendly and helpful and out clearing the snow from the carpark on the morning. The rooms were OK but in need of...More

Thank Helen S
Response from Sheena H, General Manager at Novotel Newcastle AirportResponded 12 March 2018

"Thank you for taking the time to write a review about your recent visit to Novotel Newcastle. I am delighted that you enjoyed your stay and I have noted your comments about the door, which I have since reported to my Maintenance Manager. We do...More

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Most Booked Properties in Newcastle upon Tyne, United Kingdom
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 62 - USD 148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
USD 62 - USD 148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (135)
Room & Suite (63)
Dining (21)
Pool & Beach (4)
Family and Play Areas (2)
Questions & Answers
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Karen W
29 December 2017|
AnswerShow all 2 answers
Response from Gillian P | Reviewed this property |
Sorry I cant we didn't use the facilities
-1
Votes
dianemartin2017
18 November 2017|
AnswerShow all 3 answers
Response from Sussexstrollers | Reviewed this property |
Sorry but I can't help. Perhaps a call to the hotel would provide he answer. Enjoy your stay. Cheers. The Sussex Strollers
0
Votes
Anne M
28 October 2017|
AnswerShow all 5 answers
Response from sinbad099 | Reviewed this property |
It’s a ten minute walk up the hill past the tesco and sports direct
2
Votes
Room Tips
"Away from elevators"
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"Look for a different hotel"
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"Rooms opposite the A1 can be noisy"
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"Would recommend first floor"
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