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Mandolay Hotel & Conference Centre

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Mandolay Hotel & Conference Centre
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697 Reviews from our TripAdvisor Community

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Showing 674: English reviews
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Ynys Môn
Reviewed 6 days ago NEWvia mobile

We stayed here for one evening and the hotel was extremely clean and comfortable and the staff incredibly helpful ... especially with a request for honey and lemons to help with a sore throat! My only criticism is the price of the breakfast - £17.50 is the price of an evening meal not a cooked breakfast!!

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Helpful?
Thank blogdroed
guildfordhotel, Guest Relations Manager at Mandolay Hotel & Conference Centre, responded to this review

Thanks for the review and kind comments, I hope that the sore throat was eased. We try to offer a range of choices at breakfast to suit all tastes and budgets. The full English is extremely popular as is the lighter continental option with freshly squeezed juices, cold meats and cheeses, fresh pastries and fruit. Thanks again for your comments,...

Midhurst, United Kingdom
Reviewed 1 week ago NEWvia mobile

We were going out for a meal at a local restaurant and so we could both have a drink and not drive home I booked this hotel. On arrival the hotel was very clean and bright. We signed in and we're advised that as they had been fully booked the night before our room may not be ready. They checked...

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Helpful?
Thank Cmidhurst
guildfordhotel, Guest Relations Manager at Mandolay Hotel & Conference Centre, responded to this review

Thanks for posting a review of your recent stay, we do make every effort to allow early check-in and I was pleased to read that we were able to do so on this occasion. Extra items are always available from reception, I am sorry if this was not immediately obvious, I will look at producing some notices for each tray....

Bristol, United Kingdom
Reviewed 1 week ago

Stayed on business trip in Feb 17 - lovely hotel and a very responsible rate for room only (booked through comparison site) however breakfast was very expensive at central London prices. Simalar when I ordered a latte coffee which was four quid!! Staff nice but perhaps more help with understanding basic English woudl be better - lovely people though.

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Helpful?
Thank Berkeley H
guildfordhotel, Front Office Manager at Mandolay Hotel & Conference Centre, responded to this review

Thanks for your review and kind comments. We try to provide breakfast options to suit most tastes and budgets, all our hot food is cooked fresh and we take pride in offering the finest selection of fruits, freshly baked pastries, fresh juices and cold meats. We could reduce the quality and choice in order to bring down prices but as...

Bristol, United Kingdom
Reviewed 1 week ago

Very helpful staff and excellent facilities in our room , although a little small . ( we are not big people ! ) . Good bar service and selection of branded spirits at normal Hotel prices . Breakfast was very well organised with good quality food and excellent staff who cleared tables efficiently .

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Thank Chris W
London, United Kingdom
Reviewed 2 weeks ago

The hotel is a bit of a walk up the High Street from the station (about 15mins) - up hill most of the way too. First impression from the outside is of a well-maintained small'ish hotel. Lots of steps up to the main entrance but I did notice a side entrance for wheelchairs (functional though not a particularly attractive route...

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Helpful?
Thank GoodHonestAdvice
guildfordhotel, Guest Relations Manager at Mandolay Hotel & Conference Centre, responded to this review

Many thanks for taking the time to leave such a glowing review, I will make sure that staff in all departments are made aware of your very kind comments. The High Street can indeed be a little difficult to manage but I hope you will agree that the view from the top is worth the effort...do come again soon

Reviewed 2 weeks ago

Mt wife and I have been yearly to Guildford over the last 15 years, as part of sports arrangement. We've stayed at a few different hotels in town, and I'll rate Mandolay among the better in it's price range. The rooms are in different structures. Some in the main house, and several in smaller two story buildings. It's been quiet,...

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Helpful?
Thank Arne B
guildfordhotel, Guest Relations Manager at Mandolay Hotel & Conference Centre, responded to this review

Thank you Arne for your review and kind comments, I do hope that we will see you again for your annual visit to Guildford...you are most welcome at any time of year!

Wigan, United Kingdom
Reviewed 4 weeks ago

Stayed at Mandalay on Sunday night 29th January. Small compacked room but well appointed and modern. Very comfortable bed. Great bar and restaurant. Good breakfast spread. Overall great value for money.

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Thank Allister16
London, United Kingdom
Reviewed 5 weeks ago via mobile

I booked the Hotel after my flight from Gatwick was cancelled due to the bad weather. I booked via Booking.com, with a saving of £35. I know of the Hotel, having previously lived and worked in Guildford, but I have never visited/ stayed. It is nice and proved to be a pleasant, comfortable stay. Initially I was booked into a...

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Thank ducatij
London, United Kingdom
Reviewed 23 January 2017

I stayed in a luxury suite which was nice enough. The bathroom was big and everything worked, i would have liked a shower as appose to a shower over the bath, hey ho. The service in the hotel is odd, the staff appear not to really care!

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Thank David L
Malahide, Ireland
Reviewed 22 January 2017 via mobile

We stayed for several nights around Xmas time. The hotel is perfectly situated for the shops and restaurants in Guildford town centre which is a short walk away. The room was comfortable and quiet. The bathroom large but had no shelves on which to place anything. All our vanity kit was put on the floor. The towel rail was too...

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Helpful?
Thank JohnBCyprus

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Situated close to the heart of the delightful town centre of Guildford The Mandolay Hotel offers everything you should expect from a modern yet traditional hotel. Independently owned, The Mandolay Hotel couples exceptional service with first class facilities and our 72 comfortable bedrooms and exceptional meeting facilities make us the obvious choice for business visitors. For those seeking a leisurely break or family get-together we work closely with many local attractions and we are proud members of Visit Surrey, the organization dedicated to promoting our beautiful county. Free unrestricted wireless internet is available throughout the hotel and we have over 900 international TV channels free of charge. We have a range of dining options from coffee shop and bar menu to full restaurant service and we are committed to using locally sourced produce wherever possible. Whatever your reason for visiting The Mandolay Hotel we look forward to making your stay with us as enjoyable as possible... ... more   less 

Additional Information about Mandolay Hotel & Conference Centre

Address: 36-40 London Road, Guildford GU1 2AE, England
Region: United Kingdom > England > Surrey > Guildford
Price Range: $110 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mandolay Hotel & Conference Centre 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Mandolay Hotel Guildford
Mandolay Hotel & Conference Centre Guildford, England
Hotel Style:
#7 Luxury Hotel in Guildford
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Questions & Answers

Here's what travellers have asked, with answers from Mandolay Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Mandolay Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at rear are quieter although no view. .”
 of 5 bubbles Y519LBchrisw, 16 Feb 2017 | Read review
“Don't book a room on the ground floor.”
 of 5 bubbles 925doloresb, 5 Jan 2017 | Read review
“Single Rooms can be on the small side”
 of 5 bubbles AAAGuildford, 30 Dec 2016 | Read review
“If staying for more than two days, don't select the classic room”
 of 5 bubbles Chloiaaa, 11 Dec 2016 | Read review
“Book room in the first level”
 of 5 bubbles cristalesavila, 15 Nov 2016 | Read review
5 of 5