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Luxury Accommodation in the heart of Newmarket. The home of horse racing.
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Nestled in a prime location, The Jockey Club Rooms hotel is often celebrated by visitors for its historic charm and traditional elegance. Travelers frequently commend the hotel's reasonable pricing, considering its exclusive ambiance and rich art collection.
The spacious, spotless rooms with their traditional decor are a recurring highlight, as is the professional and attentive service. With its tranquil gardens and luxurious amenities, including well-furnished rooms and immaculate bathrooms, the hotel not only promises a comfortable stay but also a journey through equine racing history.
Location
Convenient
Atmosphere
Historic
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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Nice bedroom though not as awe-inspiring as expected. Nice view. Creaking floorboards above spoiled my sleep on the Saturday night. Do not assume that bed and breakfast includes access to The Jockey Club Rooms. They are private to members and their guests, occasionally open to overnight guests depending on circumstances. If you like your scrambled eggs solid, your poached eggs flavoured with vinegar, luke-warm coffee and a choice of yogurts. (well, no, apricot only. Was it a job lot consignment ?) the Jockey Club is the place for you. And how do catering staff manage to present Full English Breakfast without any evidence that the food on your plate has touched a frying pan?? To the reviewer who used the adjective “unsurpassed” in describing breakfast l can only say,”Try the Couvent de Minimes in Lille. BANQUET comes to mind, though it’s some years since that experience and things may have changed. Or The Old Parsonage in Scawby, Lincolnshire.
I stayed two nights at The Jockey Club and was lucky enough to spend a pleasant Saturday evening in the lounge where a makeshift bar had been set up. The gentleman serving was indeed a gentleman. Sunday night…..all was locked and barred!! Access only to bedrooms. Monday, after breakfast, l was advised only the breakfast room and my bedroom were accessible to me. Thankfully, l had managed to take photos of some important paintings and artefacts before l was escorted politely but firmly to the corridors which lead to the bedrooms.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Perhaps it would be best to check on what area of The Rooms is available to you before booking,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Ogston, General Manager at The Jockey Club Rooms
Responded 1 Nov 2024
Dear Odyssey28722471108, thank you for your review, the contents of which have been noted. I am sorry that on this occasion we did not exceed your expectations, however pleased that my team were polite throughout. Best wishes, Christopher Ogston General Manager
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We stayed for one night at The Jockey Club Rooms on Friday 29th April. It’s an absolute privilege & an honour to be able to stay at essentially the HQ of racing - which is steeped in history & grandeur. Our stay was faultless! The room was lovely, the staff were extremely helpful and the breakfast was unsurpassable. In addition, Mark gave us a personal tour of the rooms and gardens. We really enjoyed learning about the history of the art & also the racing curiosities! Thank you Mark, you were fantastic!
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Ogston, General Manager at The Jockey Club Rooms
Responded 2 May 2023
Dear Rebecca A, Thank you for your recent review, we are delighted to see that you had an enjoyable stay with us and found the team, Bedroom and breakfast to be in excellent order. Please know that I will be passing on your thanks to Mark who will be very pleased to know the service he gave made a difference. We very much hope we will have the opportunity to welcome you back to the Jockey Club Rooms again soon. Best wishes, Christopher Ogston General Manager
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We have stayed here four times. We love it. The staff throughout are very well trained, courteous and polite. I am a racing enthusiast and my husband is an art lover so we are very happy to have found this special place to escape to. We coincided this stay with a trip to The Munnings Museum at Dedham and we had a great week altogether.
On this occasion I must praise Tom in particular. He was our barman and his level of service was excellent. We were having a drink in the bar with another couple we had met and Tom offered to give us a tour of the rooms. He was knowledgeable, humorous and we really enjoyed it.
Our room was on the first floor and overlooks the gardens and one of the training yards. Such a lovely comfortable, peaceful room with a large bathroom and lovely toiletries.
Breakfast in the coffee room is really beautiful made with quality fresh local produce. My favourite dish was the scrambled eggs with smoked salmon. The little jars of yogurt were also a favourite.
We highly recommend a stay here even if you are not into racing.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Ogston, General Manager at The Jockey Club Rooms
Responded 4 Sept 2024
Dear kirstytW6EF, Thank you for taking the time to leave your review, we are delighted to see that you had a great stay with us and found everything to be of a very high standard. Please note that we will be passing on your thanks to the team especially to Tom, who showed great service. We very much hope we will have the pleasure of welcoming you back again soon for another great stay. Best wishes, Christopher Ogston General Manager
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What a fabulous place, steeped in horseracing history and full of old world charm. The staff were lovely and nothing was too much trouble. Our room (room 8) was very well appointed, overlooking the beautiful garden, and was so quiet and serene. The toiletries were wonderful (from Asprey's) and the breakfast sumptuous, with a choice of cereals, continental breakfast and breakfast cooked to order. I didn't much like the bacon served with the cooked breakfast as it was smoked and very salty, but that's just me. I adored the Eggs Royale though which was top notch. The staff were kind enough to take us on a quick tour of the members' rooms, full of original paintings (including a very valuable Stubbs) of horseracing scenes) and interesting historical artefacts. It was wonderful. Being a lover of horses and horse racing, I felt privileged to be on such hallowed turf. The accommodation rates were very reasonable too. I 100% recommend!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Book early - especially if there's a race meeting on.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Ogston, General Manager at The Jockey Club Rooms
Responded 4 Sept 2023
Dear SandraiV1050LO, Thank you very much for taking the time to leave a lovely review, we are delighted to see you had a great stay with us. Please know that we will be looking at the bacon served at breakfast to see if there is a choice we can offer. We are glad though that you enjoyed the Eggs Royale. Room 8 is one of our most recently refurbished bedrooms so pleased you found this to be well appointed, quiet and serene. Great to see that you had time for a tour of the Rooms, it really is a must see and has so much history. We very much hope we will have the opportunity to welcome you back again soon. Best Wishes, Christopher Ogston General Manager
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This place is sheer class. We really enjoyed they stay as we were in gorgeous surroundings and everything is done properly. The service is with the highest of standards and we were treated to a very relaxing break. Our room was plush and created with good taste. The bathroom was beautiful and I woke up to seeing the horses doing their exercises. The breakfast was immaculate and looking round the building with all the horse racing memorabilia and state rooms was fascinating even if you are not an enthusiast. This place is a quality establishment.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:There are 3 free Tesla charging points.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Ogston, General Manager at The Jockey Club Rooms
Responded 13 Aug 2024
Dear Manique1966, thank you for your recent review of the Jockey Club Rooms, we are delighted to see that you enjoyed your stay with us and found everything to be to a high standard. Nothing gives us more joy than to know we have created an excellent experience for our valued guests such as yourselves. Please know that I have passed on your comments to the rest of my team, it is very much our hope that we will have the pleasure of welcoming you back to the Rooms again. Best wishes, Christopher Ogston General Manager
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What an excellent place! I am a very small boutique hotelier myself & not on the scale as The JC, but I can be quite fussy!
One night in the King's Suite, 24/11/2024.
The room was huge with a separate living area, and is traditionally furnished (we were not expecting a modern theme given the heritage of the hotel).
Everything was spotlessly clean, and the room had stunning views out towards the gardens. Massive shower, lashings of hot water and a very large bath. Beautiful toiletries.
Nice to have sash windows that you could open, as I do not like a hot room at nights.
Interesting history, and the walk to the breakfast room was inspiring, down long corridors adorning with racing memorabilia.
Lovely breakfast, freshly cooked.
There is no bar, and no evening restaurant, but there are a number of eateries and pubs a moments walk away.
A couple of minor issues or improvements IMO.
*No fresh milk (despite there being a fridge) - just two small sachets of UHT which is a real bug bear of mine! Also, a coffee machine would be nice as only sachet coffee available.
*Showing grouting in the lower half of the shower, needs cleaning.
*TV at the end of the bed did not work
*Skirting boards in the bathroom could do with a re-paint.
*Coffee for breakfast very weak.
The above did not detract from our stay and we will 100% visit again.
See you soon!
Paul & Clare (Suffolk) Owners of The Mill, Long Melford
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Ogston, General Manager at The Jockey Club Rooms
Responded 27 Nov 2024
Dear Paul & Clare, Thank you for your recent review, we are delighted to see that you enjoyed the Kings suite, which has been enjoyed by different types of Royalty over the years. Thank you for your feedback, we will be able to implement some of these straight away and others such as the decor tweaks in our 2025 programme. Fresh milk can be requested and delivered with our pleasure duirng your stay that is no problem at all. Let me know next time you wish to visit and we will let you try out the Queens suite. Christopher.ogston@thejockeyclub.co.uk Thanks again and we very much look forward to welcoming you back soon. Best wishes, Christopher Ogston General Manager
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I visit this hotel for 1 night as I was in Newmarket for business. I had planned a meeting whilst in town and had hoped to meet at the Jockey Club as the hotel specified on their website that it is ‘ideal location for corporate events, meetings…’ Upon arrival I was told that there was no where to meet and I would have to find a cafe somewhere. I am very shocked they don’t even have a bar/ lounge area we could sit. I was also really surprised that they did not have a restaurant even though their website specifies ‘indulge in exquisite cuisine’ so I had to walk down the high street and find somewhere to eat. My room was lovely but the bed was very hard and I assume was 2 single mattresses pushed together as there was a very hard line down the middle. The building is lovely with some interesting art work and good location but I wouldn’t stay here again. I couldn’t find anyone upon checkout. No one to help me with my bags or say goodbye just a wooden box for my room key. You are also asked for a £25 refundable deposit upon arrival even though I had paid £170 for my room. There was no mention of this when booking.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Ogston, General Manager at The Jockey Club Rooms
Responded 18 Sept 2023
Dear Gheath90, Thank you for taking the time to leave your review. We are sorry to see that you were a little disappointed with your stay and that you were not able to have a meeting space or somewhere to have dinner. The website is correct we do offer these things, however they have to be pre booked. We don't have a dining room for everyday residents, however we do welcome private dinner parties and corporate events - again these are pre booked. Usually we are fully booked so its best to book in advance to secure a space. Please note that I will be taking up your comments about check out and the £25 deposit with the accomodation manager as this should have been explained to you at the time of booking. I hope that this did not spoil your stay overall. Best wishes, Christopher Ogston General Manager
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Wow, what a find, 5-star accommodation. Room and ensuite was spotless, Hypnos bed so comfortable could have slept all night and next day. Breakfast top quality. Staff were so professional and friendly. A dream I hope we can re-live again in the near future.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Ogston, General Manager at The Jockey Club Rooms
Responded 22 Jan 2025
Dear Guthrums, Thank you very much for your recent review, we are delighted to see that you found room 1 to be of a high standard and the Hypnos bed to be comfortable. Please know I will be passing on your feedback to the rest of my team including the quaility breakfast. We look forward to welcoming you back again soon. Best wishes, Christopher Ogston General Manager
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Wow, wow, wow – what a fabulous place. My husband and I stayed for one night along with my elderly parents, who haven’t stopped talking about their stay. An incredible place steeped in racing history and with so many beautiful pictures and objects on display. The accommodation is also very clean and well furbished. Breakfast was a treat – so lovely to have beautifully laundered table linens and good crockery and cutlery, which certainly matched the quality of the food. Extremely efficient and pleasant breakfast staff. Absolutely loved that there was a dress and mobile phone code – please don’t relax your standards – it really was the icing on the cake. Last but not least special thanks to Accommodation Manager, Terry Lockwood who was helpful, pleasant and very efficient from the time of initial enquiry to our leaving. Our only regrets are that we don’t live nearer as if we did it would be a regular ‘get away’ and secondly that with all these fabulous reviews it will get too popular. Despite the distance we intend to return.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Ogston, General Manager at The Jockey Club Rooms
Responded 30 Aug 2023
Dear J3539PGsusanh, Thank you for your lovely review, we have never been thanked before for our dress and mobile phone code! Being a members Club we will not be looking at dropping these any time soon. We are so pleased to see that you and your parents had a lovely stay with us and that they are still talking about it! Nothing gives us more joy than to know our valued guests have had a great stay. Please know I will be passing on your thanks to Terry who will be very pleased to know the service he gave made a difference. We very much look forward to welcoming you back despite the distance, perhaps for a spot of Christmas shopping! Thank you for taking the time to tell others about your stay. Best wishes, Christopher Ogston General Manager
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Unexpectedly welcomed a new grandson into the world a little early, needed somewhere to stay close to new family without crowding them. Booked The jockey Club rooms with 2 days notice. From talking to the lovely lady on the phone to arrival and 4 day stay it just worked. I was offered a room in the Town House as it was the only option as no rooms available in the main building. I think the Town House is considered a second cousin to the more lavish rooms in the main building and you do leave through the big gates and walk along the High Street a short way to enter. However it was perfect. I had the whole place to myself, amazing bedroom come apartment, wonderful bed, large bathroom, windows that open! Downstairs gave a kitchen, sitting room with large TV plus a formal dining room, not that I needed that! I took advantage of being bang on the High Street to enjoy a variety of take away meals with the kitchen there to warm plates, use cutlery and glasses etc. My rooms were serviced each day and breakfast was delightful in a magnificent setting surrounded by amazing equine racing history. Thank you for providing me with a little sanctuary to retreat to after a day of being house fairy for my daughter, her husband and new baby. 😊
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Ogston, General Manager at The Jockey Club Rooms
Responded 11 June 2024
Dear Maelcombe, Congratulations on your new family arrival, and thank you for choosing the Jockey Club Rooms as your place to stay whilst visiting. We are delighted to see that you found the Town house suitable for your needs and that you had an enjoyable stay with us. We very much hope that we will have the pleasure of welcoming you back to the Rooms again soon for another visit. Thank you for taking the time. Best wishes, Christopher Ogston General Manager
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"Free parking. Lots of pubs/restaurants within walking distance. Breakfast served between 8.30 and 9.30. Dress code. Toiletries, towels and flannels supplied. "
There are more places to choose from in the Newmarket area.
PRICE RANGE
AU$224 - AU$283 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandEast AngliaSuffolkNewmarket
NUMBER OF ROOMS
22
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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