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Best Western Priory Hotel

Traveller (95)
Room & Suite (25)
Dining (15)
Mildenhall Road, Bury St Edmunds IP32 6EH England See on map
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Room Service
3 Star accommodation
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4 Nov.5 Nov.
1 room, 2 adults, 0 children
Standard Room
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Located on the main route into Bury St Edmunds, Suffolk, this 36 room hotel is hidden behind its Grade 2 listed walls, a stones throw from the city centre. We have a good reputation as a quality venue within More East Anglia and our location makes us the ideal base for weekend breaks in the area. We are well served by the A14, two junctions (42 and 43) are just five minutes drive away, and together with our free parking for over 50 cars, we welcome both residential and non-residential guests for midweek stopovers, conferences and meetings. We pride ourselves in our customer service and staff endeavour to look after your every need. Our commitment to a high attention to detail is key to your comfort and well being. Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Free Parking
Room Service
Banquet Room
Dry Cleaning
Golf Course
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
Price range
USD 73 - USD 155 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Bury St Edmunds
Best Western Priory Hotel Bury St Edmunds, Suffolk
United Kingdom > England > East Anglia > Suffolk > Bury St Edmunds
Full view
38Car recommended
Grade: 38 out of 100
17Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Traveller (95)
Room & Suite (25)
Dining (15)
Business Centre & Event Rooms (16)
Reviews (588)
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All reviews main building garden room chalet rooms western hotels town centre stayed here for two nights short stay pleasant stay biscuits one night stay wedding annex menu disco taps character suffolk
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1 - 5 of 584 reviews
Reviewed 2 weeks ago via mobile

Room is ok and staff are nice but the food is extremely poor value for money, breakfast supplement of £12.95 for one sausage, one piece of bacon, one fried egg, one hash brown but two yes two pieces of toast! Won't be coming back.

Thank Niki P
Reviewed 3 weeks ago via mobile

I booked the Priory as a BW loyalty card holder. Checked their website and liked the look of their Superior rooms. Made my booking and had confirmation of a Superior room. Arrived and parked in the car park, on the walk to reception the signs...More

1  Thank John S
Reviewed 3 weeks ago via mobile

This is a nice hotel and once the building works are completed next year I’m sure it will be a quality place to stay. The location is relatively easy to find and it has good off road parking for guests. We stayed in the main...More

Thank kazzb2016
Response from KimD4102, General Manager at Best Western Priory HotelResponded 3 weeks ago

Dear Kazz, Thank you for taking the time to review your stay at the Priory Hotel. We are so pleased to hear that you enjoyed your time with us and that you were able to enjoy your visit to the area. The work that is...More

Reviewed 5 weeks ago via mobile

Glad to see them upgrading,but anyone booking for a special event atm there is no garden (build site) & no lighting down to courtyard rooms (ours badly needed deep cleaning).Food still good.Lovely staff.More

1  Thank Nikki J
Response from KimD4102, General Manager at Best Western Priory HotelResponded 4 weeks ago

Dear Nikki, Thank you for taking the time to review your stay with us at the Priory Hotel. I am sorry to hear of your concerns following your stay with us. We are currently finishing off the build of our new 100 seat restaurant that...More

Reviewed 28 August 2018

We stayed overnight on the 25th August 2018 being regular best western guests we had no hesitation ion booking the priory hotel ,, but unfortunately this hotel was a disappointment to us and is major one to best western.. Garden room acc was holiday camp...More

3  Thank dawnsharp2017
Response from Kim D, General Manager at Best Western Priory HotelResponded 1 September 2018

Dear Dawn, Thank you for taking the time to review your stay with us here at the Priory Hotel. I am sorry to hear that your stay was not as you expected and that we did not meet our usual standards of service. The site...More

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Questions & Answers
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19 August 2017|
AnswerShow all 6 answers
Response from MWC-UK | Reviewed this property |
Hi I stayed with a group of 25 so we had rooms all around the hotel. My room in main building was room 3, a very large comfortable room with a large bathroom. It was fine for me but the rear window overlooked the... More
Michelle C
10 June 2016|
Response from Kelly K | Property representative |
We do have a gym. We do not have a swimming pool I'm afraid.
Michelle C
10 June 2016|
Response from Kelly K | Property representative |
Unfortunately we don't but out sister Hotel The Brome Grange at Diss does.
Room Tips
"No where near building works or above kitchens"
13 Aug. 2018
Read review
"The garden annexe was quiet and pleasant"
22 Jun. 2018
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"Book a court yard room"
15 May 2018
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"Ask for views not facing the building site"
8 May 2018
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