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North Stafford Hotel

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Station Road, Stoke-on-Trent ST4 2AE England
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About

#12 of 14 hotels in Stoke-on-Trent
Location
Cleanliness
Service
Value
The North Stafford Hotel is a spacious and elegant hotel, conveniently situated in the heart of Stoke.
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Full view
Property amenities
Paid private parking on-site
Free internet
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Baggage storage
Parking
Public wifi
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
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Room features
Desk
Room service
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
1,292Reviews12Q+A100Room tips
Traveller rating
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Mick W wrote a review 8 Jan.
13 contributions
+1
Upon arrival, the first room i was given was tiny, filthy, moldy walls, dusty, cracked swollen wooden frames. Also the shower leaked very badly, to the extent that more of the water was coming out of the fixing down the wall, than the shower head. Very concerned as there may have been electrical wires within the wall. After i complained i Was put in another room. Again, very filthy, settled dust, mouldy walls and shower. Carpet ripped. They had the tv remote in a air tight bag.. which I thought had been cleaned and sanitized. Oh how wrong i was.. My door frame looked like it had been broken into previously. Which was concerning, as they dont have safes within the rooms. To say there is an ongoing pandemic, the lack of cleanliness was worrying to say the least. Please just check out the photos i have uploaded. Theres more than enough proof there to make people aware that this hotel, needs to be avoided. Such a same really, as itself is a grade 2 listed building. The outside looks nice. But thats all i can say really!
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Date of stay: January 2021Trip type: Travelled solo
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Lee M wrote a review Nov. 2020
Darlington, United Kingdom1 contribution
AVOID AVOID AVOID is the moral of the story haven't seen a single person wearing any kind of masks despite the signage..staying here unfortunately due to a last minute cancellation by another hotel I wouldn't call this a hotel more a halfway house guests are up all night smoking outside in nightwear a common theme!!!!!
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Date of stay: November 2020Trip type: Travelled on business
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superted75 wrote a review Oct. 2020
Horndean, United Kingdom28 contributions10 helpful votes
+1
My mums always told me you pay peanuts you get monkeys. Well I would rather have 1000 flea infested monkeys attached to me 24/7 than ever stepping foot in this disgusting, mould infested poor excuse for a hotel. In this case you pay peanuts you get flea bitten ankles, mould infested lungs and the desperate urge to sit in a bath of dettol for 24 hours. We arrived after a very very wet day at Alton towers. After being drenched for the best part of the day we wanted to get back, have a warm shower and get dry and clean. After being given our room key we walked up the staircase covered in mould to what apparently was our room. The first thing that hits you is the smell. I can only describe the smell as fags and death. The room was pathetic, walls with mould, wallpaper hanging off, the ceiling had been patched up within an inch of its poor little life. The room was also freezing. I went to check out the bathroom and it made me feel so unclean just stepping into it. It did however have an added luxury of having a few thoughtful plates balanced on the bathroom window, perfect for having a snack while your doing your business. Delicious! We went to reception to tell the staff that the room was really cold, the lady was polite and told us she was just about to put our heating on for us so off we went back to our squat to try to get warm so we could brave the shower. After an hour of waiting we went down again to complain. She told us it takes a while. Not to cause a fuss we waited. Trip number 3 to reception she told me she’d get the janitor to look. After waiting again I called down and had a bit of a moan. I asked to be changed room and she brought up a key. We packed up and off we went to our new room. Jesus Christ you’d think we couldn’t find a worse room than the one we left but lucky us we found one. This room stank off old eggs which after blaming my poor friend for an hour we found it was coming from the sink by my bed . It also had the lovely fag smell we’d become so a custom too. The curtains in pretty sure were taken out of a penny camper and half put up on the big rotten window. The tv was the size of my thumb nail and whilst had a plug had no Ariel so you couldn’t even actually watch it. Now for the best bit, the toilet.......We were left a little wee in the toilet which I’m guessing was someone’s idea of a welcome present 😂 the net curtains were black and had something squashed in them and the poor creatures innards were splattered up the nets. The toilet which was actually pretty clean was leaking across the floor to the point that we had to put carrier bags down to walk on the floor. Somehow we managed the night there, sleep was disturbed by people coming in very late and at 6am the sound of someone making odd noises in the hall banging on what sounded like a bowl. We got ready pretty quick, I’m ashamed to say we didn’t shower whilst here despite spending the previous day soaked through at the theme park. The thought of stepping foot in the shower made my skin crawl and I’m sure you’d come out feeing dirtier. We met a fellow guest in the hall whilst we were looking at the mould and her first comment was ‘ are you just as disgusted with this place as we are’. We all agreed that it was the worst place we had ever been too, she’d complained and told to phone after 12 with her complaint. We have to take responsibility that neither of us bothered to look at the reviews for this place which is unlike us, we looked at the pictures on the website which is not a reflection of the hotel at all but for the price we just didn’t look for the reviews. We are lucky that we did laugh our way through the night, it was honestly that or cry and sleep in the car. Please please please if your considering staying at this hotel just don’t. I can’t scrub the smell or grime off my skin and I’m not sure the smell will ever vacate my nostrils. Lesson learned and if my mum reads this, mum I’m sorry you were right I’ll never pay peanuts again.
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Date of stay: October 2020Trip type: Travelled with friends
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ianperry wrote a review Oct. 2020
Croydon, United Kingdom11 contributions3 helpful votes
Where to start .... this poor hotel needs a lot of love ... from staff who Don’t give a s*@t to the excessive damp throughout .. to possibly the worst breakfast I’ve ever had ( that you have to go and collect and take back to your room) .. room was horribly unclean, damp and mould stains everywhere, bathroom had yellow stains all over the floor around the toilet and the sash window was broken so didn’t open to get rid of musty smell .. the decor is beyond old and in need of a desperate facelift ... and back to the breakfast Panini - cold, no butter, no sauce and the bacon wasn’t even slightly cooked, fatty and pale .. when we arrived computer system wasn’t working so couldn’t check in, despite having phoned 5 mins earlier to ask if we could check in and being told yes!! Trying to think of plus points - ok it was cheap I’ll give you that !
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Date of stay: October 2020Trip type: Travelled as a couple
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Luke I wrote a review Oct. 2020
1 contribution1 helpful vote
From the moment we arrived we were told twice that wearing a mask while walking through the hotel lobby was mandatory this wasn’t a problem as me and my girlfriend had masks. But after we checked into our room and came back down to the lobby to ask the lady behind the desk about the facilities etc, she told us that the restaurant and bar were both closed which I thought was quite lazy and poor service, social distancing rules can still be put in place in a bar/restaurant. But what annoyed me most was that the whole time I was talking to the staff member, I was being very rudely interrupted by a man who was clearly drunk standing near the desk without a mask on drinking a can of cider. After me and my partner had gone out we came about a few hours later and the man was sitting by the desk with a crate of cider chatting away to the lady behind the desk. I’m guessing they knew each other as she had no shame in letting him get drunk in the lobby and interrupt people. Had no problem with the room & parking is free around the back of the hotel which is a positive
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Date of stay: September 2020Trip type: Travelled as a couple
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PRICE RANGE
USD 48 - USD 87 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel north stafford, north stafford hotel, north stafford stoke on trent
LOCATION
United KingdomEnglandStaffordshireStoke-on-Trent
NUMBER OF ROOMS
80
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Frequently Asked Questions about North Stafford Hotel
Which popular attractions are close to North Stafford Hotel?
Nearby attractions include Stoke-on-Trent Railway Station (0.04 km), Stoke Minster (0.5 km), and Kings Hall (0.4 km).
What are some of the property amenities at North Stafford Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
What food & drink options are available at North Stafford Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at North Stafford Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to North Stafford Hotel?
Conveniently located restaurants include Potbank Café, The Glebe, and Hawasana Afghan Cuisine.
Is North Stafford Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Stoke-on-Trent.
Are pets allowed at North Stafford Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does North Stafford Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to North Stafford Hotel?
Many travellers enjoy visiting Chatterley Whitfield Heritage Centre (7.7 km), Stoke-on-Trent Railway Station (0.04 km), and Ford Green Hall (5.2 km).
Is North Stafford Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.