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03/12/2017 04/12/2017
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    Best Western Plus Stoke-On-Trent Moat House

    Etruria Hall | Festival Way, Stoke-on-Trent ST1 5BQ, England
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    03/12/2017 04/12/2017
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    USD 83*
    USD 69*
    SAVE USD 14
    USD 83*
    USD 83*
    Traveller (175)
    Room & Suite (54)
    Dining (4)
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    Premier Inn Newcastle Under Lyme Hotel
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    Overview
    • Excellent43%
    • Very good32%
    • Average16%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “alton towers” (203 reviews)
    “bunk beds” (54 reviews)
    “retail park” (48 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (1,515)
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    1 - 5 of 1,495 reviews

    Reviewed yesterday via mobile

    I stay for one night. Staff were nice and helpfull. The bed was comfortable and room very good size and clean. The bathroom clean but outdate. Gym was nice but there was a sauna and steam room. There was a slight foul smell in the...More

    Thank Walee S
    Reviewed 4 days ago via mobile

    The hotel is ok. A bit dated but the staff is friendly and the hotel is clean. What is not ok is the restaurant. It is not much cooking going on there. Mostly heating up pre-made food. I had a salami pizza one day, that...More

    Thank Star_Equity
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 2 days ago

    Hi Star_equity Many thanks for your review. I'm extremely pleased you found the team friendly and the hotel clean. I am disappointed with the comments re the restaurant food. Our pizzas are made fresh and not pre-prepared so will discuss this with Chef. re the...More

    Reviewed 1 week ago via mobile

    We stopped overnight here to take my daughter to Waterworld which is next door for her birthday. We were really impressed with the hotel on arrival. I only booked it the night before and got excellent value. We ate in the restaurant which I found...More

    Thank Lyndsshaw
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 6 days ago

    Hi Thanks a million for your great review - I've noted the points you have made and will action. What's great is that you would definitely stay again so hopefully see you soon. Clare

    Reviewed 1 week ago

    If you need to stay in Stoke on Trent, then this is the place to be as it is right at the heart of the Potteries conurbation. The amenities are all that you would expect from a hotel of this sort. The staff are very...More

    Thank DLB21252
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 1 week ago

    Hi Many thanks for your review. I'm pleased that in the main you found us friendly and helplful. It was the end of the Alton Towers season hence us being busy. We are 30minutes from the resort. I have noted your comments re breakfast re...More

    Reviewed 1 week ago via mobile

    I attend the leisure club here and it's fantastic value for money not just a gym for the money there is pool , sauna and jacuzzi facilities too in with the price , recommended great value for the monthly charge and the staff are very...More

    Thank Kelly P
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 1 week ago

    Hi Kelly P Many thanks for the great so pleased you enjoy being a member of our gym and thanks a million for the recommendation Clare

    Holiday Inn Express Stoke-on-Trent
    938 reviews
    #3 of 12 hotels in Stoke-on-Trent
    4.4 km
     
    Premier Inn Stoke-On-Trent (Hanley) Hotel
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    Travelodge Newcastle-under-Lyme Central
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    Borough Arms Hotel
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    Quality Hotel & Leisure Stoke on Trent
    1,237 reviews
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    1.1 km
     
    Best Western Plus Stoke on Trent Alsager Manor House Hotel
    535 reviews
    #1 of 1 hotels in Alsager
    9.7 km
     
    Premier Inn Newcastle Under Lyme Hotel
    639 reviews
    #2 of 5 hotels in Newcastle-under-Lyme
    4.3 km
     
    Premier Inn Stoke/Trentham Gardens Hotel
    1,586 reviews
    #2 of 12 hotels in Stoke-on-Trent
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Breakfast included
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 67 - USD 150 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 147
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Priceline, Hotels.com, Travelocity, Orbitz, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Plus Stoke-On-Trent Moat House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Stoke-on-Trent
    • Also Known As
    • Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent ,
    • Stoke-On-Trent Best Western ,
    • Best Western Plus Stoke-On-Trent Moat House Staffordshire
    Add Photo Photos
    Traveller (175)
    Room & Suite (54)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (131)
    Bathroom (15)
    Business Centre & Event Rooms (11)
    Nearby
    Travelodge Newcastle-under-Lyme Central
    411 reviews
    2.86 km away
     
    Holiday Inn Express Stoke-on-Trent
    938 reviews
    4.41 km away
     
    Premier Inn Stoke-On-Trent (Hanley) Hotel
    716 reviews
    .71 km away
     
    Borough Arms Hotel
    553 reviews
    2.20 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Genting Casino Stoke
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    Dudson Museum
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    Waterworld
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    Ask a question
    Questions & Answers
    John L
    10 June 2017|
    Answer
    Response from Traveller3737 | Property representative |
    Hi John Many thanks for the enquiry we have disabled access etc Is there a number we can call you on please? Many thanks
    0
    Votes
    Tra1985
    2 May 2017|
    AnswerShow all 4 answers
    Response from Traveller3737 | Property representative |
    Hi TripAdvisor wont let me send it to you as an email address so I've written at revenue at bwstoke co uk thanks Clare
    0
    Votes
    Michelle M
    9 October 2016|
    AnswerShow all 3 answers
    Response from Traveller3737 | Property representative |
    Hi I'm sorry we don't have any play stations in the bedrooms. Thanks Clarev
    1
    Vote

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