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Best Western Plus Stoke-On-Trent Moat House

Traveller (233)
Room & Suite (60)
Dining (3)
Overview
Etruria Hall Festival Way, Stoke-on-Trent ST1 5BQ England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
3 Feb.4 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,727)
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1 - 5 of 1,705 reviews
Reviewed today via mobile

Stayed here with my wife for a Saturday night. Got a free upgrade to quiet floor 4 (room 414). Room was clean and well equipped but aspects of room were very tired - eg see shower on photo. Must be 30+ years old and plastic...More

Date of stay: January 2019
Thank GeoffandClare1
Reviewed 2 days ago

Best hotel in Stoke - we stayed there New Years Eve and attended the hotel New Years Party which was excellent. Everything about the stay was really good and the staff were brilliant. We go to this event every other year and have always had...More

Date of stay: December 2018
Thank Matt F
Response from Clare f, Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded today

Dear Matt F Thanks for your review and I’m delighted you had a great New Year with us. Hope to see you again next year. Kind regards Edwina

Reviewed 3 days ago via mobile

Exceptional ➖ As a frequent business traveller, this is definitely one of the best hotels in the area. The staff are amazing, nothing is too much trouble, good customer service goes a long way. The location is great, with the added bonus of a gym,...More

Date of stay: December 2018
Thank chezzy2016
Response from Clare f, Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded today

Dear chezzy2016 Thanks for a great review! Look forward to seeing you again soon. Kind regards Edwina

Reviewed 5 days ago

i stayed here with my partner over Christmas, i'm originally from stoke so know the city very well, the area has drastically improved over the last few year. to be honest i can't pick fault with any part of my stay except our neighbours for...More

Date of stay: December 2018
Thank bishley1
Response from Clare f, Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 4 days ago

Dear bishley1 Thanks for a great review and we hope to see you again soon. Kind regards Edwina

Reviewed 1 week ago via mobile

We stayed here one Saturday night and enjoyed a lovely meal in the restaurant. Kristy and Daren, the head chef who made us a terrific salad, were especially friendly and hospitable. Will definitely stay again.

Date of stay: January 2019
Thank Tony U
Response from Clare f, Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 6 days ago

Dear Tony U Thanks for a great review and I have passed your kind words on to Darren and Kristy. We hope to see you again soon. kind regards, Edwina

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About
Description
The BEST WESTERN Stoke-on-Trent Moat House Hotel offers comfort and convenience, just 5 miles off the M6 Motorway and within 10 minutes of Stoke's town centre. Ideally placed for a family break, the hotel More is close to Alton towers, while Waterworld is within walking distance. Bowling and the cinema can be enjoyed nearby too! As for more relaxing, grown up places of interest, Trentham gardens and a scenic canal can be reached in a matter of minutes! Our onsite leisure club means you can relax without leaving the hotel. And did we mention that this hotel is proud holder of BEST WESTERN's 2010 'Hotel with personality' award? So you'll be sure to receive a warm welcome! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Sauna
Self-Serve Laundry
Wheelchair Access
Beachfront
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
147
Price range
USD 41 - USD 157 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Plus Stoke-On-Trent Hanley Moat House Hotel
Also Known As
Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent
,
Stoke-On-Trent Best Western
,
Best Western Plus Stoke-On-Trent Moat House Staffordshire
Location
United Kingdom > England > Staffordshire > Stoke-on-Trent
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
147
Price range
USD 41 - USD 157 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Plus Stoke-On-Trent Hanley Moat House Hotel
Also Known As
Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent
,
Stoke-On-Trent Best Western
,
Best Western Plus Stoke-On-Trent Moat House Staffordshire
Location
United Kingdom > England > Staffordshire > Stoke-on-Trent
Photos
Traveller (233)
Room & Suite (60)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Jessica R
14 September 2018|
AnswerShow all 3 answers
Response from Julie H | Reviewed this property |
Not as I can remember?
0
Votes
j0lube
31 August 2018|
Answer
Response from Dellybelly70 | Reviewed this property |
Sorry I can’t answer that as we didn’t get the bus.
0
Votes
Room Tips
"Room 118 is far away from the function rooms, but overlooks the entrance plaza."
realDerpyQuark
5 Nov. 2018
Read review
"This hotel provide comfortable rooms with good bedding"
Dominic006
28 Oct. 2018
Read review
"Don't bother!"
Mrs_Rob1984
27 Aug. 2018
Read review
"Make sure you ask for a/c in the summer"
rupertmainwaring
9 Jul. 2018
Read review
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