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    Best Western Plus Stoke-On-Trent Moat House

    1,732 reviews
    #5 of 12 Hotels in Stoke-on-Trent
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    Etruria Hall | Festival Way, Stoke-on-Trent ST1 5BQ, England
    Low prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
    Booking.com
    USD 91
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    Agoda.com
    USD 65
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    ZenHotels.com
    USD 61
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    LateRooms.comUSD 115
    Expedia.comUSD 85
    Hotels.comUSD 85
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    * Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
    Booking.com
    USD 91
    Agoda.com
    USD 65
    ZenHotels.com
    USD 61
    LateRooms.com
    USD 115
    Expedia.com
    USD 85
    Hotels.com
    USD 85
    Hotwire.com
    USD 92
    Priceline
    USD 76
    Orbitz.com
    USD 85
    Travelocity
    USD 85
    TripAdvisor
    USD 91
    getaroom.com
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    View all photos (238)238
    Traveller (233)
    Room & Suite (60)
    Dining (3)

    About

    4.0
    Very good
    1,732 reviews
    Location
    Cleanliness
    Service
    Value
    The BEST WESTERN Stoke-on-Trent Moat House Hotel offers comfort and convenience, just 5 miles off the M6 Motorway and within 10 minutes of Stoke's town centre. Ideally placed for a family break, the hotel is close to Alton towers, while Waterworld is within walking distance. Bowling and the cinema can be enjoyed nearby too! As for more relaxing, grown up places of interest, Trentham gardens and a scenic canal can be reached in a matter of minutes! Our onsite leisure club means you can relax without leaving the hotel. And did we mention that this hotel is proud holder of BEST WESTERN's 2010 'Hotel with personality' award? So you'll be sure to receive a warm welcome!
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    Full view
    Property amenities
    Pool
    Room Service
    Free Parking
    Free High Speed Internet (WiFi)
    Restaurant
    Bar/Lounge
    Spa
    Fitness Centre with Gym / Workout Room
    Banquet Room
    Business Centre with Internet Access
    Conference Facilities
    Dry Cleaning
    Heated pool
    Hot Tub
    Indoor pool
    Laundry Service
    Meeting Rooms
    Non-Smoking Hotel
    Sauna
    Self-Serve Laundry
    Wheelchair Access
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    Room features
    Air Conditioning
    Family Rooms
    Non-Smoking Rooms
    Suites
    Good to know
    HOTEL STYLE
    Mid-range
    Centrally Located
    HOTEL CLASS
    1,732Reviews
    238Photos
    15Q+A
    100Room tips

    ReviewsSee all 15 questions

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    Traveller rating
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    Popular mentions
    Water world visit and stay
    The hotel was lovely ,clean and very near the waterworld ,technically walking distance to water world. Lots of pubs around too . amazing atmosphere and quite location especially for a good rest. lovely buffet for Breakfast.
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    Date of stay: August 2018
    Response from Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House
    Responded 4 days ago
    KanchanaK29 Thanks a million for the 5 star review Hope to see you again soon Clare
    Read more
    Best western moat house Etruria Stoke-on-Trent
    The hotel was very clean we didn’t eat at the hotel because it looked a bit expensive and a limited menu the hotel is on the festival park with loads of shops and eateries it is a short walk into the town of Hanley with loads more shops we will be returning in the near future
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    Date of stay: February 2019
    Response from Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House
    Responded 5 days ago
    Hi Leonardwilliamb Many thanks for the great review so pleased you had a good stay with us. Shame you didn't try Josiahs Bar & grill it really is very good. Maybe next time eh Clare
    Read more
    Provided everything I needed for an overnight stay
    I stayed at this hotel for one night - it was a 25-30 minute walk from the train station. The staff were polite and helpful, the bed was comfortable, the breakfast was very nice and the shower was easier to use than most hotels I've stayed in! There was a USB socket for charging…
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    Date of stay: February 2019
    Response from Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House
    Responded 6 days ago
    Hi Richard S Thanks a million for the great review. Hopefully we will see you again soon Clare
    Read more
    Two night stay would not come back
    Stayed 2 night with wife n children not a very nice hotel and staff very rude would not return if staying in the area again
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    Response from Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House
    Responded 1 week ago
    Oh dear Paulstatten33 This isn’t good at all I’m so sorry did you make anyone aware while you were with us? Can you let me know when you stayed please as I can’t find a booking under Paul Statten Thanks a million Clarev
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    Excellent experience.
    We stayed at the Best Western Stoke to attend the gala dinner and awards for the Darley Moor motorcycle racing awards. From start to finish, despite the massive numbers of guests attending staff were polite, attentive and professional. The food was really nice and we were very…
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    Date of stay: February 2019
    Response from Clare f, General Manager at Best Western Plus Stoke-On-Trent Moat House
    Responded 1 week ago
    Hi Katherine r Thanks a million for the 5 star review we're so pleased you had an excellent experience with us. Looking forward to seeing you next year Clare and team
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    Photo provided by managementBest Western Plus Stoke-On-Trent Moat House
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    123456…12
    Hi, is there a pool table?
    No sorry
    0 votes
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    Does the TV in the room have a dvd player?
    Not as I can remember?
    0 votes
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    How long is the bus journey to alton towers?
    Sorry I can’t answer that as we didn’t get the bus.
    0 votes
    Do you do Xmas day dinner and if so how much per head ?
    Hi Yes we do if you email Stephanie dot seymour at bwstoke co uk please replace the at with the symbol at we are unable to send links on TripAdvisor she will be able to give you all the info you require thanks Clare
    0 votes
    Are there specific times children are allowed in the swimming pool? Thanks
    Hi No we don't have any restrictions on swim times for children thanks Clare
    1 vote
    PreviousNext
    123
    "Family room"
    "Room 118 is far away from the function rooms, but overlooks the entrance plaza."
    "This hotel provide comfortable rooms with good bedding"
    "Don't bother!"
    "Make sure you ask for a/c in the summer"
    PreviousNext
    123456…20
    PRICE RANGE
    USD 49 - USD 180 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    best western stoke-on-trent moat house hotel stoke-on-trentstoke-on-trent best western
    FORMERLY KNOWN AS
    Best Western Plus Stoke-On-Trent Hanley Moat House Hotel
    LOCATION
    United KingdomEnglandStoke-on-Trent
    NUMBER OF ROOMS
    147
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