We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I attend Stafford on a regular basis as my family are based there. I usually stay at the Best Western, but thought I would look at the Vine. I booked three rooms on Booking.com. I booked a family room for my daughter, a single parent,...More
Thank Lynne K
Response from Vine H, Manager at Vine HotelResponded 2 days ago
Hi Lynne. Im really very happy that this public site gives us the chance to respond and that most people seem to realise there are two sides to every story. I am the assistant who checked your daughter in when she arrived, as you state...More
Arrived late on Friday night because of traffic. It took us 7hours to drive here. We wanted food,but kitchen was closing in less than 10 mins. Could not park in adjoining car park as only about 15 spaces and it says there is 27 rooms....More
Visited on Sunday. The roast chicken dinner was disgusting. Just like it's been left all day and heated up in a microwave when we arrived. The competition out there for Sunday lunch is massive, and I can eat a beautiful carvery in lots of places...More
we went to the vine hotel in stafford on Sunday 24/6/18 for a Sunday lunch the food was awful not to its normal standard we are use to? complaints have been placed with Marston's we feel that we have been cheated by a spoiled meal...More
1 Thank 358colin
Response from Vine H, Manager at Vine HotelResponded 28 June 2018
Hi Colin. I must admit I was quite surprised to see this as I believed the matter had now been resolved. I believe on the day of the complaint you spoke to one of our senior members of staff and stated you thought the veg...More
Good bog standard hotel. Clean,friendly and reasonably priced. Ticks all the boxes.
Being an old building, floorboards creak, so top floor is recommended. Hotel is set in a fairly quiet street with little traffic.