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The Swan Hotel

Orbitz.comUSD 106*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 106*
USD 106*
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The Swan Hotel
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521 Reviews from our TripAdvisor Community

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Showing 513: English reviews
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Cannock, United Kingdom
Reviewed 3 days ago NEW

We live locally and visited the Swan Hotel for sunday lunch yesterday. What an excellent place.A really well located hotel in the middle od Stafford. Although I can't comment I can say the downstairs of the premises is impeccable. They serve a selection of ales lagers and wines at comparable prices to nearby establishments,quite reasonable. They serve a bar menu...

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Helpful?
Thank Ian E
Bridgend, United Kingdom
Reviewed 5 days ago NEWvia mobile

Quaint, quality accommodation in the heart of Stafford, great for business and pleasure. The restaurant is excellent with a good menu, breakfast affords the guest a good choice. The car park at the rear is free of charge for guests.

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Helpful?
Thank Geraint D
Birmingham,UK
Reviewed 5 days ago NEWvia mobile

The positives: We booked a room at the Swan fairly last minute through booking.com. Had never been before so didn't know what to expect. Had booked a small double at a good price and when we arrived we were upgraded to a large room(206) with a lovely view of the church across the street. We were VERY impressed. We ate...

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Helpful?
Thank pinky41182
ChrisLStaffs, Owner at The Swan Hotel, responded to this review

Thank you for your review regarding your recent stay at The Swan Hotel. I am pleased to learn that overall you enjoyed your stay and I will pass on your kind comments to the team. I am sorry to hear about the temperature of your room. We do have fans available and there should have been one in the wardrobe....

Hitchin, United Kingdom
Reviewed 1 week ago

Very nice hotel. Lovely spacious room. Very clean and comfortable. Lovely Kingsize bed!! Very friendly and helpful staff. Lovely breakfast, lots of choice. Great location right in town centre near all amenities. Restaurants, pubs shops, etc.

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Helpful?
Thank Pauline D
Bridgnorth, United Kingdom
Reviewed 1 week ago via mobile

Visited the Swan with a group of friends on Saturday evening. The service was slow despite not being particularly busy. The food was generally below average around the table but the 'pie of the week' was a disgrace (see photo).... this plate of food cost £12.95. Two new potatoes, bit of veg and the saddest looking pie I've ever come...

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Helpful?
Thank Rob E
ChrisLStaffs, Owner at The Swan Hotel, responded to this review

Thank you for your review regarding your poor experience on Saturday evening at The Swan Hotel. I am sorry that the food was not to our usual standard and as you state it would seem that we were having an off night. I am appalled at the photograph of the pie and I will be speaking to the kitchen team...

Reviewed 1 week ago

Lovely central position. Only stayed one night, but had a lovely large, clean room overlooking church and shopping area. Great choice for breakfast and staff were extremely helpful and pleasant. Parking at rear, which we did have difficulty in finding, but found out that it has a different postcode so ask the hotel for details if travelling by car. Quite...

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Helpful?
Thank Joanne M
Stoke-on-Trent, United Kingdom
Reviewed 2 weeks ago

Did Not disappoint a lovely selection of Sandwiches, Cakes and Scones with Cream and Jam topped off with Pot of Tea and Latte Coffee. Special mention to our waiter Mark Newman excellent customer skills and was very attentive. Will be back soon..

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Thank Zoso A
York, United Kingdom
Reviewed 2 weeks ago

Stayed at the Hotel many times on business trips to Stafford - excellent accommodation & service. Food and service in restaurant excellent. Very good value for money with exceptional customer service.

Review collected in partnership with this hotel
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Thank george m
March, United Kingdom
Reviewed 2 weeks ago via mobile

I booked the Swan Hotel after reading the reviews, I was to attend a dog show but more important I was to meet friends from many years ago. I am disabled and always like a Superior Room, I was given 206,a wonderful room and on a par with any 4 or 5 star that I have stayed at. A young...

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Thank beachtime_12
Reviewed 2 weeks ago

Very good except service at breakfast. We had to wait almost an hour for our hot food. The dinner service the evening before had been very good. The room was fine. Useful to have car parking available in the centre of town.

Review collected in partnership with this hotel
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Helpful?
Thank marilynk406

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Swan has been providing a warm welcome at the heart of the beautiful county of Staffordshire for nearly 300 years. Nestled in the centre of Stafford's historic and pretty high street, our lovingly restored coaching inn now acts as a vibrant, modern hub for stylish accommodation,dining, relaxed coffee shop, social and family celebrations. ... more   less 

Additional Information about The Swan Hotel

Address: 46-46A Greengate Street, Stafford ST16 2JA, England
Region: United Kingdom > England > Staffordshire > Stafford
Price Range: $141 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Swan Hotel 3.5*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Priceline, Travelocity, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and Hotel.de so you can book your The Swan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swan Hotel Stafford
The Swan Hotel Stafford, Staffordshire
Hotel Style:
#3 Business Hotel in Stafford
#4 Romantic Hotel in Stafford
#7 Family Hotel in Stafford
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Questions & Answers

Here's what travellers have asked, with answers from The Swan Hotel staff and other travellers.
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Questions? Get answers from The Swan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet room on the second floor at the back.”
Mossey2014, 24 Feb 2017 | Read review
“Never be afraid to ask the staff to help....it makes all the difference. Service with a smile.”
paulsM2307ZU, 21 Feb 2017 | Read review
“Ask for one with a double bed!”
Kenneth_Smith, 15 Feb 2017 | Read review
“Probably best not to stay in a room that faces the high street”
BlueDog01, 13 Feb 2017 | Read review
“have not had an overnight stay so cannot comment”
karenconn1, 22 Jan 2017 | Read review
5 of 5
Orbitz.com
USD 106* /night
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Hotwire.comUSD 106
Priceline
Booking.comUSD 106
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*Disclaimer
Prices are for 1 room, 2 adults
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