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09/07/2017 10/07/2017
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    The Swan Hotel

    46-46A Greengate Street, Stafford ST16 2JA, England
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (52)
          Room & Suite (21)
          Dining (20)
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          Overview
          • Excellent52%
          • Very good31%
          • Average11%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “coffee shop” (22 reviews)
          “high street” (22 reviews)
          “church bells” (16 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Wheelchair Access
          Dry Cleaning
          3.5 Star Hotel
          All hotel details
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          The Moat House
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          #1 of 1 hotels in Acton Trussell
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (547)
          Traveller rating
          Traveller type
          Time of year
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          1 - 5 of 547 reviews

          Reviewed 3 days ago

          I'm a Staffordain. I meet my family regularly for elevensies, usually at the Swan. My daughter's 3 month old baby needed changing. I had to go to reception to ask for a key use the loo with changing facilities. I happend to mention to the...More

          Thank Aileen007
          Response from ChrisLStaffs, Owner at The Swan HotelResponded yesterday

          Dear Aileen007, Thanks for taking the trouble to review this issue, I don't believe any disrespect was implied to "homeless" people and as a company we help and support the homeless by supporting both the Stafford Pop up Soup kitchen and also House of Bread....More

          Reviewed 4 days ago

          Great value, central location, helpful staff - would definitely recommend to anyone wanting to visit the area. The breakfast was fantastic and a great selection, the room was huge and could of easily accommodated a sofa bed to make an ideal family room

          Review collected in partnership with this hotel
          Thank O1072YVrobins
          Reviewed 5 days ago via mobile

          A group of us stayed two nights during the Staffordshire Iron Man competition. The hotel staff were very accommodating and let everybody take their bikes in the rooms. On competition day which was a 5am start, the hotel made up breakfast packs and coffee. Free...More

          Thank Rickyfaust
          Reviewed 1 week ago

          Would definitely stay again. A warm welcome greeted us and our rooms were all well appointed. Breakfast offered good service and a wide choice of good quality food. All hot food was excellent regardless of the variation in quantity between Saturday and Sunday morning. The...More

          Review collected in partnership with this hotel
          1  Thank Joyce B
          Reviewed 1 week ago

          Lovely hotel and staff were very efficient and hospitable but and it's a big but the room was at the front of the hotel and the level of noise from inebriated individuals was dreadful. Not a fault of the hotel but maybe better to ask...More

          Review collected in partnership with this hotel
          Thank Helen S
          The Moat House
          808 reviews
          #1 of 1 hotels in Acton Trussell
           
          Best Western Stafford M6/J14 Tillington Hall Hotel
          332 reviews
          #7 of 11 hotels in Stafford
           
          Vine Hotel
          188 reviews
          #10 of 11 hotels in Stafford
           
          Holiday Inn Express Stafford M6 Jct. 13
          602 reviews
          #4 of 11 hotels in Stafford
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Dry Cleaning
          • Room Service
          • Laundry Service
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • USD 104 - USD 178 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Business Hotel in Stafford
          • #4 Romantic Hotel in Stafford
          • #7 Family Hotel in Stafford
          • Room types
          • Suites ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 31
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Priceline, Orbitz, Agoda, TripOnline SA, Cancelon, Cheap Tickets, Hotel.de and HotelQuickly so you can book your The Swan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • Staffordshire >
          • Stafford
          • Also Known As
          • Swan Hotel Stafford ,
          • The Swan Hotel Stafford, Staffordshire
          Add Photo Photos
          Traveller (52)
          Room & Suite (21)
          Dining (20)
          Hotel & Grounds (30)
          Bathroom (5)
          Nearby
          Travelodge Stafford Central Hotel
          243 reviews
          .97 km away
           
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          188 reviews
          .25 km away
           
          Premier Inn Stafford North (Spitfire) Hotel
          505 reviews
          3.14 km away
           
          Best Western Stafford M6/J14 Tillington Hall Hotel
          332 reviews
          2.16 km away
           
          Nearby Restaurants
          Soup Kitchen
          838 reviews
          .08 km away
          The Bear Grill
          538 reviews
          .07 km away
          The Swan Brasserie at The Swan Hotel
          639 reviews
          .00 km away
          Off The Hook
          132 reviews
          .08 km away
          Nearby Attractions
          Victoria Park
          211 reviews
          .24 km away
          Ancient High House
          148 reviews
          .05 km away
          Stafford Castle
          229 reviews
          .91 km away
          Stafford Gatehouse Theatre
          102 reviews
          .25 km away
          Questions & AnswersAsk a question
          BlueDog01
          It appears that the Management team at the Swan Hotel do not respond to many comments, if at all, so time to take a good look at the comments i.e. both positive and negatives and extend the courtesy of responding to at least the last 20 reviewers for starters. Thanks
          15 February 2017|
          Answer
          Response from ChrisLStaffs | Property representative |
          Hi BlueDog01, Thank you for your comments, as you can see many of our Trip Advisor reviews are collected in partnership with ourselves through a separate interface. We therefore respond to these reviews privately via... More
          0
          Votes
          MandyFlyMee
          I rang up today to book a table but to my disappointment you did not cater for a hard of walking potential customer for one hour in your car park at a lunch time. You recommended a nearby car park. Which bit of hard of walking did you not understand? No car park space? For a disabled person? Can you tell me why that is please? Would it really have been that big a deal for one hour and we were willing to pay. You've now lost lots of other lunch time customers (work in a big office!) who work in town because of stubbornness and non disabled friendly attitude. Awful in this day and age. Booked elsewhere now.
          18 May 2016|
          Answer
          Response from ChrisLStaffs | Property representative |
          Hi Mandy, I am very sorry to hear about your recent experience. We do have a car park located at the back of the hotel which is complimentary for our restaurant diners, who are issued with a parking permit on arrival from... More
          0
          Votes
          363wendi9
          have you any smoking rooms please
          20 April 2016|
          Answer
          Response from ChrisLStaffs | Property representative |
          Hi Wendi, We don't i am afraid. Thanks Nikki
          0
          Votes
          Room Tips
          "Ask for the top floor to stay away from the noise downstairs"
          Read review
          "Quiet room on the second floor at the back."
          Read review
          "Never be afraid to ask the staff to help....it makes all the difference. Service with a smile."
          Read review
          "Ask for one with a double bed!"
          Read review
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