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Francis Hotel Bath - MGallery by Sofitel

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#14 of 34 Hotels in Bath
Certificate of Excellence
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Francis Hotel Bath - MGallery by Sofitel
Francis Hotel Bath - MGallery by Sofitel
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2,075 Reviews from our TripAdvisor Community

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Reviewed today NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank noggin07
Blackpool, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 4 February 2017 via mobile

I booked myself and my husband in for his birthday when we arrived we were greated at the door where a lovely gentleman came out helped us in with our luggage when we went up to the reception again really nice greating and very helpful asking us what our plans was while staying there and giving us leaflets with info...

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2Thank Tracy K
About Hotel's Favourite Review
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest It is great to see that you chose to stay with us on your birthday trip to Bath and even better to see that you have had such a good time. We look forward to welcoming you back on your return visit. Kind regards Mads Nielsen

San Jose, California
Reviewed yesterday NEWvia mobile

We only stayed there one night but it was a memorable one. They provided warm and excellent service and the dinner we had was excellent. Because of my sometimes unpredictable food allergies, they made it a special point to talk to me about what I might have a problem with. That was so appreciated. Martin at the front desk was...

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1Thank Tommy L
Reviewed 2 days ago NEW

Very stylish hotel. The room was decorated to a high standard and the staff were extremely helpful. Great breakfast with all sorts to choose from. Would definitely recommend to others. Ideally located right in the centre of Bath within walking distance to all restaurants and attractions.

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1Thank James B
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear James B Thank you very much for this delightful review. I'll take pleasure in passing your kind comments to the team. Hope to see you again soon! Mads Nielsen

Reviewed 5 days ago NEWvia mobile

Lovely hotel very quirky decor. On arrival staff were exceptionally helpful making sure we had everything we needed and offering to make bookings for us. The rooms are clean and well kept with their own little coffee machines. Only had breakfast in the restaurant but was very happy with the service and food. Overall it's a pleasant hotel in a...

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Helpful?
1Thank Kashmir G
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Kashmir G Thank you for posting this marvelous review! I couldn't agree more. The Francis is the perfect location for exploring historic Bath, with so much to see and do. I was especially pleased with the level of service you encountered during your visit. I shall pass on your kind comments to the team. Thank you too for the...

Pangbourne, United Kingdom
Reviewed 6 days ago NEW

Politest & most helpful staff throughout the stay. Hotel is well decorated. Breakfast in Brasserie Blanc a little expensive, but very good quality. Room clean and beautifully fitted out. Bar could do with a few more staff, but overall no complaints.

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1Thank Fuss1er
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Fuss1er Thank you for taking the time in passing on your feedback following your recent stay. It's an honour that you consider us your 1st choice in Bath. We hope to welcome you back in the near future so we may impress you again! Mads Nielsen

Derbyshire, United Kingdom
Reviewed 1 week ago

A very pleasant hotel in a fabulous location in central bath. Quirky decoration but the feel of the hotel is welcoming and quite homely. Our room was quite small but comfortable and the bathroom was fine. The breakfast was a little chaotic but the food was beautiful. Certainly we would consider using this hotel again.

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Thank charlotte h
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear charlotte h Thank you so much for taking the time to post your review. We certainly are very lucky to be situated in such a beautiful part of Bath. I was especially pleased that you found our welcome to be warm and homely. We look forward to seeing you next time you are in town. Mads Nielsen

Reading, United Kingdom
Reviewed 1 week ago

We had an afternoon tea on Sunday 12 March. The food was good but the service was a little slow. My main issue was the fact that the tea room was an area where people had to walk through it to get to the main hotel restaurant. Although it was quiet whilst we were having our tea, I would imagine...

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Thank bridget_harris
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear bridget_harris Thank you for your constructive feedback regarding your recent Afternoon tea. Whilst i am pleased that you enjoyed the food on offer, i must apologise for the slow service you experienced. We hope we can better impress you, should you join us again in the future. Mads Nielsen

Liverpool, United Kingdom
Reviewed 1 week ago

The Francis Hotel is quirky, cool and makes for a perfect stay in the beautiful city of Bath. We stayed here in February for a Valentines weekend and the hotel was a perfect base for us enjoying a relaxing trip. On Valentines night we were not wanting to head out to a restaurant so decided to get room service instead....

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Thank Missa22
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Missa22 Thank you for your kind words regarding your Valentines break at The Francis. I'm really pleased that we helped you enjoy your relaxing trip. I was especially pleased that our bar staff offered you different dining options. Although our room service is usually pretty quick, sometimes a bar meal is a more congenial experience. We look forward to...

Reviewed 1 week ago via mobile

Doesn't get much better than this amazing Great atmosphere great food £200 for 5 though... 8-( great service not much selected of beer on tap though only one beer... Wine list ok steak was great small portion though

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1Thank Paul R
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Paul R Thank you for your fabulous review regarding you recent Sunday lunch. I'll pass your comments on to the manager of The Brasserie Blanc. I agree, the Sunday team do provide a great service and there's always a nice atmosphere during lunchtime. I'll also pass on your comments regarding the choice of beer and portion size. We look...

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In the heart of the historic city of Bath, this historic Regency style 4 star townhouse hotel, a member of the MGallery collection boasts 98 individually designed bedrooms, many with four poster beds and views over the city. Our stylish bar and lounge offers a haven of tranquility after a day exploring the many attractions of this world heritage city. Enjoy dining in Brasserie Blanc which adjoins the hotel. ... more   less 

Additional Information about Francis Hotel Bath - MGallery by Sofitel

Address: Queen Square, Bath BA1 2HH, England
Region: United Kingdom > England > Somerset > Bath
Price Range: $183 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Hotel Bath - MGallery by Sofitel 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Accor Francis Bath
Mercure Bath
Bath Francis Hotel
Francis Hotel Bath
Hotel Style:
#10 Luxury Hotel in Bath
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Questions? Get answers from Francis Hotel Bath - MGallery by Sofitel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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