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Nothing was too much trouble for the staff at Dukes hotel to make our short stay as good as it gets.
Our room was comfortable and spotlessly clean with a comfortable bed. Breakfast was excellent with best quality locally sourced ingredients. The meal was beautifully...More
This is a hotel that actually deserves the rating it has. You walk off the road up a couple of step and enter luxury (at an affordable price). From my welcome as aI entered to the warm good-bye as I left customer service was perfect....More
2 Thank MrStuart64
Response from ChristopherCameron, Owner at Dukes HotelResponded 4 February 2018
Thank you – as you note we are precluded from introducing a lift as we occupy two Grade 1 listed Georgian Townhouses. We offer 17 rooms, with a couple on the ground floor and the others spread across the floors. The grand balustrade staircase is...More
Upon arriving we were super excited at how proudly the old building stood. We were greeted by a lovely lady who provided us a completentary parking pass. And found a space straight away, our suitcases were saved until we could check in. our room was...More
Superb hotel! Service is truly excellent. Rooms are luxuriously appointed and spotlessly clean. Breakfast delicious and plenty of choice. Owners have thought of everything to make your stay as comfortable as possible. Very helpful staff. Very highly recommend this hotel!
Even before we had arrived, this 'Posh B&B' had gone the extra mile to accommodate us by helping avoid a room with stairs. On arrival, the greeting and induction were warm and enveloping. All other tasks were abandoned to give us as much time and...More
Response from ChristopherCameron | Property representative |
Hello, Our normal policy is to speak with guests prior to any charge being made on a card. We are unable to trace any record of a booking/cancellation for a guest from the county of Hampshire. May I suggest that you contact... More
Hello, Our normal policy is to speak with guests prior to any charge being made on a card. We are unable to trace any record of a booking/cancellation for a guest from the county of Hampshire. May I suggest that you contact us and ask for Charlotte or Carole. We will look to address your concerns, if at all possible; as we would certainly not wish to prompt any anxiety. Many thanks, Carole.