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Prince Rupert Hotel

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Prince Rupert Hotel
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1,012 Reviews from our TripAdvisor Community

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Showing 1,003: English reviews
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Staffordshire, United Kingdom
Reviewed 2 days ago NEW

We came to stay at the Prince Rupert for just a night and we had a lovely time. This was from the moment that we arrived at Reception and handed in our car keys so it could be parked up for us in the hotel car park nearby ( this service costs £5 and is worth every penny), whilst we...

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Helpful?
Thank themorgans2017
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Mr. & Mrs. Morgan, Thank you so much for your extremely detailed and comprehensive five star review which I was delighted to read. It is always an absolute pleasure to learn that we have exceeded the expectations of our guests and I would like to personally thank you for taking the time to share your experience by writing such...

North Wales
Reviewed 2 days ago NEW

Staff were very welcoming and helpful. Lovely hotel. Valet parking was very good. Excellent breakfast. Lovely room, couple of minor issues (kettle did not work. No extractor fan in bathroom) otherwise excellent and a lovely weekend. Would highly recommend this hotel.

Review collected in partnership with this hotel
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Thank Helen D
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Helen, I was delighted to read that you enjoyed your stay at the Prince Rupert and, on behalf of all the staff, may I convey my sincere appreciation for your kind comments. In particular, I am really pleased to learn that you found the staff warm and helpful. Without exception, I am highly proud of my team and their...

Llandovery, United Kingdom
Reviewed 2 days ago NEW

Excellent service, even down to the ability of leaving our luggage at the hotel while we spent our last day in town. Very comfortable room. Ideal location for exploring the town. Enjoyed the olde worlde surroundings in the hotel.

Review collected in partnership with this hotel
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Thank helenwB5993OQ
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Helen, A very warm thank you for writing such an excellent review and, on behalf of all the hotel staff, may I convey my sincere appreciation for your very positive comments. I am delighted to read that you found the service to be excellent and I am also pleased that we were were able to accommodate your luggage to...

North Wales
Reviewed 2 days ago NEW

Got a good deal for a one-night stay (better than a number of 'the chains' in the town). Room a little small and more bland in the décor than I was expecting but interesting view of the roof tops in the centre of town (very Dickensian). However, the room was comfortable and clean, breakfast was good and the staff all...

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Helpful?
Thank Gingerpumpkin
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to write such a positive review which is very much appreciated. May I also thank you for your kind comments regarding the cleanliness of your accommodation, actual location of the hotel, breakfast and the service which you received from the staff. Without exception, my team always try to provide a...

Ipswich, United Kingdom
Reviewed 3 days ago NEW

We were greeted with a gorgeous smile and a cheeky sherry, taking to our beautiful and quirky room. A bed time tipple in the bar and the quietest un-disturb sleep we have ever had. Breakfast greeted again with a gorgeous smile and a bucks fizz lovely. A wonderful weekend stay away in the Prince Rupert - Thank you all

Review collected in partnership with this hotel
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Thank Katy G
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Katy, I was truly delighted to read your outstanding five star review and to learn that you thoroughly enjoyed your weekend stay at the Prince Rupert. I was also so pleased that you had a perfect nights sleep. All of our beds are high quality Hypnos with over 1,600 individual pocket springs within the mattress specifically designed to provide...

Merthyr Tydfil, United Kingdom
Reviewed 3 days ago NEW

From the time you park your car outside the hotel and it's taken to the car park, to (an excellent) breakfast the next morning this is a wonderful hotel. A glass of sherry on arrival all helps to create the right atmosphere. The upgrade bathrooms are well worth paying the extra for. We stayed for two nights and had a...

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Helpful?
Thank Graham E
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Graham, Thank you so much for your wonderful five star review and also for your extremely kind comments. It is always a genuine pleasure to learn that we have exceeded guest expectations and I would like to convey my sincere appreciation for you taking the time to write such an excellent review. I know that my dedicated team will...

Herts
Reviewed 4 days ago NEW

Can only endorse all the positive reviews of this charming hotel. All the hotel staff, without exception are so helpful and friendly, they really do want you to have a great stay there. The breakfast choice and quality was extremely good and a warm welcoming ambience was evident, Our room was so quiet, we really did not hear a thing...

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Thank HertsWrights
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Guest, On behalf of all the staff at the Prince Rupert I would like to convey my sincere appreciation for your fantastic five star review. I was truly delighted to read that you enjoyed your stay with us and I am very grateful for your kind and generous comments. I would also like to thank you for your praise...

Llangollen, United Kingdom
Reviewed 4 days ago NEW

One night stay with 8 other friends. Upon arrival we were greeted with a glass of sherry and a warm welcome. Two friends, birthday girls, were given an upgrade which we didn't expect or request which made it all the more special. Our car keys were taken and our cars were parked for us. Spent some time in the bar...

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Helpful?
Thank michelle m
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Michelle, Thank you so much for your outstanding five star review and extremely kind comments which I was delighted to read following your stay at the Prince Rupert last weekend. I was truly delighted to read that you and your friends enjoyed your stay with us and I am genuinely thrilled to learn that we exceeded your expectations in...

Merseyside, United Kingdom
Reviewed 5 days ago NEW

Arrived at this hotel for a one night stay, and decided to stay for two as loved it that much . Reception staff were warm and welcoming , our car was parked up for us ( pre booked ) Was offered a glass of sherry upon arrival whist booking in . Amazing surprise as we was given a room upgrade...

Review collected in partnership with this hotel
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Thank Brian S
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Brian, I was truly delighted to read your wonderful five star review and I would like to personally thank you for your kind and generous comments. On a daily basis, the staff read TripAdvisor and I know that they will be thrilled to learn that the individual service and the genuine warm hospitality which they provided was appreciated so...

Reviewed 6 days ago NEW

We stayed at the Prince Rupert for two nights on 13/14 Feb. The main attraction for us was that it was in the centre of the town, so we gave them the keys of our car as soon as we arrived, they took it to the car park and I did not have to worry about driving, parking etc. so...

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Thank SEG59
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Guest, My sincere thanks for taking the time to write such an outstanding review which is very much appreciated. It is always an absolute pleasure to read that our guests enjoyed their stay with us and I am genuinely delighted that we exceeded your expectations in so many ways. Thank you also for your praise of the bathroom which,...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Royalist Restaurant
Royalist Restaurant
Cuisines: British, French, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The historic grade II listed Prince Rupert Hotel is situated in the very heart of medieval Shrewsbury and just a short stroll from the individual shops and many tourist attractions. Surrounded by narrow cobblestone streets and black and white timbered buildings it provides the perfect base to explore beautiful Shrewsbury. A warm and friendly welcome is always provided to all guests with a glass of sherry on arrival. With the heritage of the hotel dating back to the 12th and 15th century, character and charm abound with sloping floors, exposed Tudor beams and a restored Jacobean staircase. Privately owned for many years by Michael & Diane Matthews, the hotel offers a great choice of dining all with a focus on fresh local produce. The Royalist is ideal for a special occasion with an a la carte menu together with a superb wine list. Chambers brasserie is renowned for its traditional British menu at sensible prices and located at the front of the hotel overlooking the gardens of St. Alkmunds square, Camellias Tea Rooms offers an extensive menu selection including traditional afternoon tea served on a three tier cake stand. A charming place to relax to the sound of a grand piano. Valet parking is provided to the hotel's private car park at a cost of £5 per night. ... more   less 

Additional Information about Prince Rupert Hotel

Address: Butcher Row, Shrewsbury SY1 1UQ, England
Region: United Kingdom > England > Shropshire > Shrewsbury
Price Range: $117 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prince Rupert Hotel 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Hotel Prince Rupert Shrewsbury
Prince Rupert Shrewsbury
Shrewsbury Hotel Prince Rupert
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Questions & Answers

Here's what travellers have asked, with answers from Prince Rupert Hotel staff and other travellers.
7 questions
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Ferryside, United Kingdom
1 month ago
cannock
over a year ago
Trefriw, United Kingdom

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Questions? Get answers from Prince Rupert Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Kettle did not work nor did extractor fan in bathroom, apart from that all superb. Lovely staff. ”
 of 5 bubbles 536helend, 21 Feb 2017 | Read review
“Have a suite”
 of 5 bubbles 841katyg, 20 Feb 2017 | Read review
“Room 210 is quiet but not much of a view. Excellent shower and bath available.”
 of 5 bubbles grahame745, 20 Feb 2017 | Read review
“Princess charlotte suite , nice view to the front of hotel ”
 of 5 bubbles D6996SObrians, 18 Feb 2017 | Read review
“304 with the balcony.”
 of 5 bubbles foxyManchester, 13 Feb 2017 | Read review
5 of 5