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BEST WESTERN PLUS Kenwood Hall

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1,043 Reviews from our TripAdvisor Community

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Showing 1,037: English reviews
North Wales UK
Reviewed 4 days ago NEWvia mobile

Reception staff were very friendly and helpful, the bedroom was spacious and comfortable the bathroom was a little tired but everything was spotlessly clean. The leisure facilities consisted of a small swimming pool, jacuzzi, sauna and steam rooms all of which could do with updating. A gym and spa treatments were available but we didn't use them so cannot comment...

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Helpful?
Thank JanNorthWalesUK
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear JanNorthWalesUK, Thank you for your review following your recent stay. I am pleased that you enjoyed our grounds and lake, we are very lucky to have all this beautiful space so close to the city. Our housekeeping team take great pride in the cleanliness of our rooms so I am delighted you found yours to be spotlessly clean, I...

Stratford-upon-Avon, United Kingdom
Reviewed 4 days ago NEW

My wife and myself last stayed here about 18 months ago and the hotel has improved a lot in that period. I think prices have come down a bit compared with similar hotels in Sheffield and now represent good value. The rooms are still very nice. Breakfast has improved a lot - nicely cooked scrambled eggs compared with the rather...

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Helpful?
Thank Dave B
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear Dave B, Thank you for taking the time to review your recent stay, I will make sure that your feedback is passed on to the team. I am delighted that you both enjoyed your stay and feel that your stay was good value for money. I hope that we will be welcoming you back soon and that you will...

Lincoln, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed here for my girl friends birthday. First impression was good, looks lovely all lit up. First issue at check in, i booked with Trip Advisor and it somehow came through to the hotel as a standard double, i had booked a deluxe. Had to talk our way into moving room. Second problem also came in at check in, i...

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Helpful?
Thank Craig M
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear Craig M, Thank you for your review and choosing to celebrate your girlfriends birthday with us. I am truly sorry to hear of the confusion surrounding the room type you booked and the fact that the additional amenities you requested were not ready in the room for you on arrival. I am pleased that we were able to offer...

Sheffield, United Kingdom
Reviewed 4 days ago NEWvia mobile

I've used Kenwood Hall for over 20 years as a venue for daytime team meetings and other work-related meetings - it's always been ok. In the last year or so, I've stayed as a paying guest when socialising in Sheffield. I won't be staying again. I booked a standard twin for 2 nights. I arrived in my room, after a...

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Helpful?
Thank Blackbirddancing
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear Blackbirddancing, I am extremely disappointed to hear of the issues you experienced during your recent stay and will personally investigate each of the points you have highlighted. I hope you can see from our other reviews that this is by no means our normal standards of service or what we would consider acceptable. Your feedback is very important to...

Bath, United Kingdom
Reviewed 4 days ago NEW

Stayed one night midweek as we needed a central location and large car park for a big vehicle. The parking was very good, lots of room and good access. Happy with our room, (311), ground floor, very spacious. NOTES to management:-The mattress probably needs changing, bit saggy in the middle. Room was bit too warm at night and the bathroom...

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Helpful?
Thank parthianshot
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear parthianshot, Thank you for reviewing your recent stay. I am happy to hear you found our location and ample parking spaces convenient, I have noted the comments regarding your room and will be sure to investigate. The hotel is currently undertaking works throughout the building, I am pleased to confirm that over the coming months this will include many...

Wellington, United Kingdom
Reviewed 1 week ago

We arrived to be greeted by a completely disinterested receptionist - no warm welcome or eye contact. The room was comfortable and quiet but the decor was tired and the furniture grubby. The safe was particularly irritating. This was located at the bottom back of the wardrobe meaning you had to lie flat on the floor to set it. As...

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Helpful?
Thank Charles S
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear Charles S, Thank you for reviewing your recent stay, feedback from our guests is a invaluable tool for us to continually review and improve our service. Our aim is always to ensure our guests have an enjoyable stay, I am saddened to hear that whilst you found the room comfortable and our location convenient, we have not achieved this...

Buckinghamshire, United Kingdom
Reviewed 1 week ago

Stay as enjoyable as any of many previous ones. Asked for a room in preferred spot and not only got it but found I was upgraded! ..whether a loyalty gesture or not it was a nice touch .. guests remember & appreciate these things. Interestingly, I had stayed in same room a while ago and it was pleasing to note...

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Helpful?
Thank Deltablade
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear Deltablade, Thank you for reviewing your recent stay. Our team always work hard to delight our guests and I am pleased to hear that we were able to thank you for your loyalty with a complimentary upgrade on this occasion. As you rightly point out, the hotel has recently had a change of ownership and management. We are extremely...

Reviewed 1 week ago

Booked this hotel at last minute as a treat for the wife. What a gem. Lauren on reception was brilliant, Got an amazing room and the service was fantastic. My wife had a spa treatment which she said was brilliant. I cannot fault this hotel in any way and will certainly be back again very soon. Thanks to everyone

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Helpful?
Thank Mark S
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear Mark S, Thank you for taking the time to review your recent stay. I am delighted that you were able to enjoy our brand new Spa facilities and had a great stay. I will be certain to pass on your kind comments to Lauren and the rest of the team. I do hope we will be welcoming you and...

Bolton, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for a 50th. Bright and friendly reception with an easy check in. Quite a large place so make sure you listen to the directions for your room. Our room was nicely decorated albeit on the small size however value for money. We were in a special rate of £99 B & B. Drinks were a bit pricey however...

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Helpful?
Thank Joanne L
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear Joanne L, Thank you for your review of your recent stay, I am delighted that you had an enjoyable and comfortable stay whilst attending your special event. I hope we will be welcoming you back in the not so distant future! Kind regards, Becky

Aberdeen, United Kingdom
Reviewed 3 weeks ago

INITIAL IMPRESSION Arrived at approximately 1700 on a Friday. The young blonde receptionist was obviously on a personal call and steadfastly managed to ignore us for a full 5 minutes. Did not even have the courtesy to ask the caller to hold for a second whilst she acknowledged our presence, simply knocked on the door behind her and expected a...

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Helpful?
1Thank ailsakirton
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear ailsakirton, Thank you for reviewing your recent stay. We always strive to ensure that every guest has an enjoyable experience and I am sorry to read that you felt our reception team were ignorant. I hope that you can see from our previous reviews that this is not the normal standard of service our guests experience and this feedback...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge

Additional Information about BEST WESTERN PLUS Kenwood Hall

Address: Kenwood Road, Sheffield S7 1NQ, England
Region: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Price Range: $79 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Kenwood Hall 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Kenwood Hall Sheffield
Hotel Kenwood Hall
Hotel Style:
#3 Spa Hotel in Sheffield
#11 Luxury Hotel in Sheffield
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Kenwood Hall staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Kenwood Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One overlooking the garden and lake is best.”
 of 5 bubbles Deltablade, 26 Nov 2016 | Read review
“Go for the modern annexes - not the 500 range”
 of 5 bubbles ailsakirton, 15 Nov 2016 | Read review
“Different Hotel”
 of 5 bubbles harryanneholt, 7 Nov 2016 | Read review
“choice offered of larger room or room with a view”
 of 5 bubbles 632carolc, 1 Nov 2016 | Read review
“Go deluxe for lovely views on floor one.”
 of 5 bubbles JaneM279, 30 Oct 2016 | Read review
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