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Mercure Sheffield St Paul's Hotel

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2,190 Reviews from our TripAdvisor Community

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Showing 2,161: English reviews
Reading, United Kingdom
Reviewed yesterday NEW

Great service overall although I had a few issues trying to check in. The spa was lovely if a some what crowded. Based in the center of Sheffield a short walk from the train station. Comfy beds in decent sized room.

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Thank 1otlads
Reviewed 3 days ago NEWvia mobile

Went for a day visit and was struck by how tatty the changing area and showers were. Really grotty and not what you'd expect from a 4 star hotel. The toilet seat was off, the showers had rusty metal sections and tiles were cracked with mouldy grouting. Oh, and in one shower the fittings were hanging off the wall.. See...

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Thank Lucy D
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Thank you for taking the time to review the spa, I’m sorry that you felt the condition of the changing rooms was not to a standard you were expecting. I can confirm the toilet seat was replaced the following day and our showers are currently undergoing a planned refurbishment. I would like the opportunity to discuss your full review in...

Reviewed 3 days ago NEWvia mobile

A very good quality hotel. Was impressed with the room and the bathroom. Excellent location, and a very well stocked bar, was very impressed to find Thornbridge Jaipur on draft 👍 Would definitely stay here again

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Thank Angiedanceface
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was delighted with your lovely feedback and I hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager

Reading, United Kingdom
Reviewed 4 days ago NEWvia mobile

Lovely Hotel is very centrally located to most attractions within the city. The bedroom very spacious and bed very comfortable. Good range of choice for breakfast menus and the staff were attentative and helpful. Slight downside was the size of spa facilities downstairs. It was verry crowded when we visited with seats by pool and thermal suite being taken. One...

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Helpful?
Thank Sharon W
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was delighted with your lovely feedback and have noted your comments regarding the Spa. I hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager

North Yorkshire, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed for two nights with family to celebrate our sons graduation. Arriving separately but at the same time we had a warm greeting and valet service parking. One of our grandchildren stayed in a room with us - there were either no family rooms or none available so maximum three to a room. The rooms, despite the extra bed were...

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Thank Carol E
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was delighted with your lovely feedback and hope you had a great time here celebrating your Son's Graduation. You must be so proud. I hope we can welcome you back in the near future Best Regards Luisa Esposito General...

newbury berkshire
Reviewed 5 days ago NEW

Lovely hotel. Great location for city centre. Friendly staff. Visit marred by wardrobe door falling off, could have been a nasty accident, door missed my foot by millimetres. It this had happened to my wife we would have spent the night at the hospital instead of having a meal. Dont want to think what the outcome would have been if...

Review collected in partnership with Accorhotels.com
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Thank mercaclassman
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was extremely sorry to read that you had experienced an issue with the wardrobe door. Please be assured we have looked into the matter and made the required adjustment. Please contact me on 0114 278 2000 should you wish...

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

I stayed here for one night with my work colleagues. The hotel itself is in a fantastic location being right by the city centre and they have plenty of chain coffee shops and bars literally moments away from the hotel. Check in was very quick. They have a car park around the corner on Charles Street and the hotel gives...

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1Thank Saintlysinner
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was delighted with your l feedback and will ensure we look into all your feedback as I was most surprised to read your feedback regarding the team . As you may see from other feedback on here the staff...

Reviewed 6 days ago NEWvia mobile

**The spa** The spa facilities are good, I wouldn't say they were impressive but worth visiting for an hour. The spa was clean (with the one hair ball but I assumed that would off been a recent one from someone). While in the spa we visited all the rooms they have to offer- well apart from the igloo room as...

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Thank Callum S
Reviewed 1 week ago via mobile

I found the hotel very modern and comfortable. The staff were very helpfull especially mayure Lewis. Aurelian and Philip the head concierge. Looking forward to see you in march. Also the hotel is dead central. Easy for all local amenities. And nightlife. The lounge and bar area are very spacious and the staff are very helpfull. Ideal to have lunch...

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Thank Susan L
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was delighted with your lovely feedback and the team will be delighted that you have mentioned them for their service. I hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager

Basingstoke, United Kingdom
Reviewed 1 week ago via mobile

This was my 5th stay in this particular hotel in the heart of Sheffield. On arrival I was welcomed by the friendly front desk staff members and promptly checked in where I was also kindly upgraded to a junior suite. The room itself was large and had a great view out onto the fountains below, it was very quiet considering...

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Thank Simon C
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was very pleased to read your great feedback and I do sincerely hope we can welcome you again in the future. Best Regards Luisa Esposito General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This luxury 4 star hotel offers 163 en suite rooms in the heart of Sheffield. Just minutes from the railway station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and Peak District are all a short drive away. 650 capacity conference centre and banqueting rooms, The Yard restaurant, indoor pool, sauna, steam room, snail shower, ice fountain and technogym. High speed Internet access and 24hr room service. ... more   less 

Additional Information about Mercure Sheffield St Paul's Hotel

Address: 119 Norfolk Street, Sheffield S1 2JE, England
Region: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Price Range: $119 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sheffield St Paul's Hotel 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Mercure St Paul`s Sheffield Hotel Sheffield
Accor St Pauls Sheffield
St Pauls Hotel Sheffield
Mercure Sheffield
Hotel Style:
#1 Spa Hotel in Sheffield
#3 Luxury Hotel in Sheffield
#4 Business Hotel in Sheffield
#4 Family Hotel in Sheffield
#6 Romantic Hotel in Sheffield
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sheffield St Paul's Hotel staff and other travellers.
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Questions? Get answers from Mercure Sheffield St Paul's Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor as it's quieter”
 of 5 bubbles MissHRaw, 6 Jan 2017 | Read review
“Privilege rooms are slightly more expensive but definitely worth it and are on 5th floor with excellent views.”
 of 5 bubbles Stalborg, 4 Jan 2017 | Read review
“Upgrade to executive room large rooms and large king size beds”
 of 5 bubbles christainem, 25 Dec 2016 | Read review
“The rooms at the top of the building are best to avoid noise - but the lifts might not be working”
 of 5 bubbles AdrianH855, 19 Dec 2016 | Read review
“upgrade to a better room always”
 of 5 bubbles E1615BJrichardh, 10 Dec 2016 | Read review
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