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All reviewscity centrecar parkarundel gatenight portercrucible theatreone night staydouble roomearly hoursbreakfast was excellentfull english breakfastconvenient locationnight's sleeptrain stationcomfy bedreception staffncpmidnight
Great hotel located in a great central location. All the shops, restaurants, bars and clubs are located minutes walk away. The rooms are very spacious and clean. The hotel staff are very helpful and friendly. Parking is 1 minute walk away. Staying at the hotel...More
Very central close to Crucible and Lyceum as well as O2. Parking is in the large NCP under O2 which is subsidised to £7.50 for 24 hours. The rooms are small but adequate. Fine if you just want somewhere to lay your head. But if...More
• The television did not work. I informed the staff about it
• The hotel did not have dinner, so I had to go out
• While I was out, they looked at the TV system, but could not fix it
• Apparently they did...More
The hotel is well located for the city center. Unfortunately it is not appropriatly soundproofed for such a location, and could hear shouting and screaming from outside, even with the windows closed. (not just the evening, we struggled to sleep with the din from ~10pm...More
Thank Louise F
Response from Natalie C, Manager at Best Western Sheffield City Centre Cutlers HotelResponded 1 week ago
Dear Louise F
I am sorry that an enjoyable stay was spoilt by the City Centre noise.
We work continuously with surrounding businesses in a bid to reduce noise pollution, however despite our efforts I apologise that it impacted upon your stay with us.
Location of the hotel is brilliant. All amenities nearby, close to crucible, Main Street, shopping and restaurants, bus to airport.
The staff were very helpful and polite and couldn’t do enough to help.
The bar area was small, clean and cosy. However the rooms really...More
Thank Gillian S
Response from Natalie C, Manager at Best Western Sheffield City Centre Cutlers HotelResponded 13 May 2018
Dear Gillian S
I was thrilled to hear you enjoyed your stay with us, and the fantastic customer service mentioned again. The team work hard in enhancing the guest experience and I am pleased this has been delivered again.
I am happy you found our...More