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Malmaison Reading

TravelocityUSD 84*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 96*
USD 84*
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USD 94*
USD 96*
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Malmaison Reading
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964 Reviews from our TripAdvisor Community

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Showing 950: English reviews
Phoenix, Arizona
Reviewed 2 weeks ago

I booked this hotel for my last stay in Reading. The location is perfect to the town, to the train station and just in general. The staff was friendly, and nice, but limited interaction beyond check in. The room styling is nice and modern, and the art and design were modern and fun. But along the way they have redecorated,...

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Helpful?
Thank Clyde_Betts
Marie W, General Manager at Malmaison Reading, responded to this review

Hello Clyde_Betts, Thank you for your review. We have contacted you directly to discuss your stay in more detail, so we can understand the issues encountered during your stay. We look forward to hearing from you. Kind regards Marie

Yatton, United Kingdom
Reviewed 2 weeks ago via mobile

From the witty signs to hang outside the door to the chilled music in the restaurant at breakfast, it's clear that the Malmaison tries very hard to be hip and trendy. Thing is, I think it's almost trying too hard. The USB ports in the bedroom for charging devices were really good, but the air conditioning cutting out was not....

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Helpful?
Thank Alex S
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Alex S, Thank you very much for reviewing your stay. I love it that you find us to be "hip and trendy", and that you find it difficult to fault us. Next time you must let us know what we need to do to give you the 5* experience! We hope you will stay with us again in the...

Lydney, United Kingdom
Reviewed 2 weeks ago

Have stayed here 3 times now and use as a base to visit London. The last visit was 10 days ago. Nice room had recently been refurbished. We have visited 5 malmaisons to date and have loved everyone. Would recommend +++

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Helpful?
Thank lynnemiller535
Marie W, General Manager at Malmaison Reading, responded to this review

Dear lynnemiller535, Thank you very much for reviewing your stay with us. Malmaison Reading has a great location and so is very convenient for London commuting! I'm really pleased that you would recommend us, next time you must let us know what we can do to make your stay 5 star! We look forward to welcoming you back next time...

Manchester, United Kingdom
Reviewed 2 weeks ago

I have regularly visited the Reading Mal over the last 3 years, whilst not previously feeling the need to add a review as the on-going hospitality was always very good, recent improvements now need praise. The restaurant, having recently been refurbished, is now excellent in terms of service and food quality. The bar area has also been modernised & on...

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Helpful?
Thank skitchen2017
Marie W, General Manager at Malmaison Reading, responded to this review

Dear skitchen2017, Thank you very much for your kind review. It's great that our newly refurbished bar, brasserie and rooms has had a positive effect on your experience at Reading. Really please that Rebecca and Paloma have looked after so well, I will be sure to pass your comments on. We look forward to welcoming you back soon. Kind regards...

Reviewed 3 weeks ago via mobile

We visited today to have afternoon tea as part of my daughters 30th Birthday celebrations . It was absolutely delicious, we had a mini burger , chicken wraps , a trifle , strawberry Pavlova, mini cakes , scones with clotted cream and jam .After all that they bought out a cake with a candle on a decorated plate , with...

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Helpful?
Thank Mojoxxx
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Mojoxxx, Thank you for reviewing your Afternoon Tea with us. It is lovely to hear that you enjoyed your experience so much, I will make sure I pass your kind comments onto the teams involved. We hope for you to join us again soon in the near future. Kind regards Marie

Reading, United Kingdom
Reviewed 3 weeks ago via mobile

Beautiful Food accompanied by beautiful rooms, comfy beds, beautiful decor, friendly staff, a full bar, amazing bathroom, no great view but that was not a problem. Ideally not great for children but it's still a beautiful hotel.

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Helpful?
Thank tiffanymarin2017
Marie W, General Manager at Malmaison Reading, responded to this review

Dear tiffanymarin2017, Thank you very much for reviewing your stay with us. It is lovely to read that you enjoyed your stay, specifically the rooms and staff! we really hope that you will return to stay with us next time you are in Reading. Kind regards Marie

Reviewed 4 weeks ago via mobile

A fab couple of nights. All three rooms were clean, spacious and a little bit luxurious! Big king beds and lovely modern bedrooms. Really friendly staff in both reception (Steph), the restaurant (George) and the bar (sorry, didn't get your name, but thanks for the Veuve Rose!). We'll be back!

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Helpful?
1Thank Chris D
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Chris D, Thank you very much for reviewing your stay with us. I'm really pleased that you decided to stay with us for your birthday. I will make sure Steph, George and the bar team are aware that you made their stay extra special. We hope to welcome you back in the near future. Kind regards Marie

Suffolk, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed several nights over the last 2 weeks. Hotel good location for station and town centre. Rooms are fine and comfy and for city centre quite quiet. Bar is fine but nothing to write home about. Restaurant - same standard Mal food - average I would say but man oh man the service is slooooooow. Breakfast especially slow. The area...

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Helpful?
Thank Derek W
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Derek W, Thank you so much for your review following your stay. I'm pleased that you found your room to be comfy and the hotel to be in a good location. I'm disappointed to read that the service was slow in the Restaurant, I'm not aware of any reason that this should be the case so I would be...

Essex
Reviewed 5 weeks ago

I booked a 1 night stay for my family of 4 for our daughter's 21st birthday. We booked 3 rooms and I requested that they be together in a quieter part of the building, knowing that Reading is very busy with students at night. I also phoned a couple of days before our stay and spoke to a lovely chap...

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Helpful?
Thank JMB40
Marie W, General Manager at Malmaison Reading, responded to this review

Dear JMB40, Thank you very much for reviewing your stay with us. It is a delight to read your review and that your Daughter felt completely spoilt! I will try and find out who looked after you so well and let them know your feedback. We really look forward to welcoming you back in the near future. Kind regards Marie

Nicosia, Cyprus
Reviewed 25 April 2017

It was the first time to go to Malmaison's restaurant in Reading. The atmosphere was great, delicious food and good price range. Perfect spot to go for a romantic dinner on a Friday night. Special thanks to George, currently the supervisor, who with his excellent hospitality made our night even better and ensuring that we will be choosing Malmaison again...

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Helpful?
Thank leinad850
Marie W, General Manager at Malmaison Reading, responded to this review

Dear leinad850, Thank you for reviewing your first experience in our Restaurant. I'm delighted to read that you had a great experience and that George was able to look after you so well. We look forward to welcoming you next time you are on a night out. Kind regards Marie

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Malmaison
Malmaison
Cuisines: British, French, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The brief encounter, that fleeting glance from across the platform, a longing to be with the one you shouldn't...Meet me outside the station at this gloriously converted rail hotel. You shouldn't have this much fun so close to Heathrow, but you will at Mal. You shouldn't find a train set in your room, or a bath big enough for two, for that matter. ... more   less 

Additional Information about Malmaison Reading

Address: 18-20 Station Road, Reading RG1 1JX, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: $126 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Reading 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Malmaison Reading Hotel Reading
Malmaison Hotel Reading
Reading Malmaison Hotel
Hotel Style:
#3 Luxury Hotel in Reading
#6 Business Hotel in Reading
#10 Romantic Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Reading staff and other travellers.
8 questions
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Questions? Get answers from Malmaison Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have stayed in a suite and a standard double. - all very good”
lynnemiller535, 10 May 2017 | Read review
“Rooms overlooking the hotel entrance are generally the noisy ones, particularly on the 1st/2nd floor.”
skitchen2017, 10 May 2017 | Read review
“Request a quieter room where possible.”
JMB40, 25 Apr 2017 | Read review
“The Club room upgrades are very welcome when they are offered”
patrickjI6876IP, 21 Apr 2017 | Read review
“Room near the elevator was easy access”
roseward, 20 Apr 2017 | Read review
5 of 5
Travelocity
USD 84* /night
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Hotels.comUSD 94
PricelineUSD 96
Expedia.comUSD 93
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*Disclaimer
Prices are for 1 room, 2 adults
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