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Ibis Reading Centre

Booking.comUSD 50*
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#11 of 31 Hotels in Reading
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 54*
USD 50*
USD 54*
USD 50*
USD 51*
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Ibis Reading Centre
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948 Reviews from our TripAdvisor Community

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Showing 855: English reviews
Reviewed 24 May 2015 via mobile

In fairness it was a rather pleasant stay: however, on check in, we had booked a twin room and they gave us a double. As much as my friend and I like each other - we don't want to share a bed. Going back to reception we advised we asked for 2 beds and then had to wait 20 minutes...

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Helpful?
Thank Holly_cheryl
AnneDubruille, Manager at Ibis Reading Centre, responded to this review

Dear Cheryl Thank you for taking the time to write a review about your recent visit to at ibis Reading. I would like to take this opportunity to apologies about the misunderstanding with the room type, we are doing some changes at the hotel at the moment and that's the reason why you have been check-in in the wrong room...

Reviewed 21 May 2015 via mobile

Room had no bath . The bed is a double but not even zipped together & very un comfortable.only plus was the wifi logged on quick with out any silly passwords. Breakfast is extra not worth the experience, you would do better @ local sainsburys cafe

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Helpful?
Thank Shaun M
AnneDubruille, Manager at Ibis Reading Centre, responded to this review

Dear Shaun M I am sorry that on this occasion you were disappointed with your stay at ibis Reading. I treat all feedback with the utmost seriousness and am currently investigating the matter. Best Regards Tania Gandarinho

Reviewed 18 May 2015 via mobile

For the cost this hotel is great! Everything you need for a nights stay in a hotel a comfy bed powerful shower kettle and hair dryer. It's clean right on the high street and easy to find!! Definetly stop here again if I'm the area!

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Helpful?
Thank LWAL19
AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Guest, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Anne Dubruille, General Manager

Wiltshire
Reviewed 18 May 2015 via mobile

I stayed here for one night and had a fine time! My room was on the 12th floor and at the back so nice and quiet. I didn't use the air con as I could open my window. The bed was comfy, the room basic but had everything and the bathroom clean with a good shower and a couple of...

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Helpful?
Thank WiltshirePhilippa
AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Philippa My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at hotel ibis Reading Centre. Kind regards, Anne Dubruille General Manager

LLANWRTYD-
Reviewed 13 May 2015

Took advantage of the online booking in system prior to arrival. Stood at the Online booking desk only to be ignored by staff and they continued to book other clients in...and all of my group who had not booked in online...online system is supposed to stop you waiting at reception...this clearly does not work!!!!!

Review collected in partnership with Ibis Hotels
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Helpful?
Thank PETER G
AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Peter, Many thanks for letting us know your thoughts, I apologise if you felt you were not provided wiht a good service. Rest assured we will look into this matter. Contact me at any time on 01189 533 500 or email me at h5431-gm@Accor.com if you’d like to discuss things further. Kind regards, Anne Dubruille, General Manager.

London
Reviewed 10 May 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Degree2007
AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

London, United Kingdom
Reviewed 6 May 2015 via mobile

Stayed here after a night out in Reading for my birthday and paid for late check-out which supposedly allows you to stay in the room until 5pm. However in the morning I was woken up at around 12 by repeated knocking on my door. Then the phone in the room rang. I picked up the second time and the receptionist...

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Helpful?
Thank Stuart J
AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Stuart J, I’m sorry we failed to live up to your expectations. The team and I really appreciate your feedback, though, and we are addressing the issue. Please feel free to call me on01189 533 500 or email me on h5431-gm@Accor.com to discuss further. Kind regards, Anne Dubruille, General Manager

Plymouth, United Kingdom
Reviewed 4 May 2015 via mobile

Just got back from this hotel. We had to change rooms twice; the first room had a faulty sink, which we didn't realise until we had unpacked, and the second room had a soaking wet carpet, which I discovered after having taken my shoes off, which could not be explained. The third room was ok but the beds were really...

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Helpful?
1Thank Janner49
AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Madam, I’m so sorry that you were disappointed by your experience saying with us. I appreciate the feedback and rest assured that we take all comments very seriously. I personnally lookend into this matter, and the sink was indeed blocked because the sink plug had been pushed down the sink. Our rooms are inspected by our housekeeping team, but...

Hertfordshire, United Kingdom
Reviewed 4 May 2015

Check in what quick as it was already paid for, staff were polite friendly and helpful. Location is ideal right in the centre surrounded by pubs and bars and a short walk into e shopping centre and lively area by the river. Hotel is quiet, has a bar and free wifi so if your staying in there's plenty to do....

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Helpful?
1Thank Spartacus20863
AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Simon, So glad you had an enjoyable time at the ibis hotel Reading Centre! We have a discounted rate with the NCP car park in Garrard street, and the rate is £12 for 24 hours. You just need to validate your ticket in our reception before leaving, We very much appreciate the feedback and we hope to see you...

Bucharest, Romania
Reviewed 28 April 2015

while traveling with my job i needed to reserve a room for 2 of the Accor hotels found in Reading: Ibis and George Mercure. I would definitely choose Ibis, and the reasons are multiple: - price & location: both of them are located at a difference of 5 minutes between them and at max 10 min away from the Reading...

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Helpful?
Thank sotir_loredana
AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Loredana So glad you had an enjoyable time at [the ibis hotel Reading Centre! I will pass on your comments to my team, We very much appreciate the feedback and we hope to see you again soon. Kind regards, Anne Dubruille General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Reading Centre is 2 min from the train station and the pubs of Friar Street, and 30 min by train from London Paddington. Heathrow airport is accessible in 30 min via the M4 and Gatwick in 70 min by train. 10 min from Madejski Stadium and Green Park, 20 min from Legoland, the hotel has 182 rooms with air cooling. It also features a bar serving snacks 24 hours and wireless Internet access for guests on business stays. Public undercover parking close by at discounted rates for hotel guests. ... more   less 

Additional Information about Ibis Reading Centre

Address: 25 Friar Street | Reading Station, Reading RG1 1DP, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: $63 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Reading Centre 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Ibis Reading Centre Hotel Reading
Hotel Style:
#3 Green Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Reading Centre staff and other travellers.
9 questions
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Bristol, United Kingdom
9 months ago
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Royal Tunbridge Wells, United Kingdom

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Questions? Get answers from Ibis Reading Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the lifts are further from the street and a bit quieter.”
b3ttyj, 21 Apr 2017 | Read review
“Not every one likes a high up room but view was great, very little noise”
, 16 Apr 2017 | Read review
“Great location. Lovely service. Great breakfast.”
Sibely1961, 12 Apr 2017 | Read review
“Refurbished rooms on the upper floors are quieter.”
Q3808WHmichaelf, 11 Apr 2017 | Read review
“Personally the higher up the better for views over the town and the extensive railway station and lines”
800nicki, 30 Mar 2017 | Read review
5 of 5
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USD 50* /night
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ibisUSD 50
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*Disclaimer
Prices are for 1 room, 2 adults
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