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Holiday Inn Reading - South M4, Jct.11

Hotwire.comUSD 83*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 83*
USD 83*
USD 83*
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Holiday Inn Reading - South M4, Jct.11
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817 Reviews from our TripAdvisor Community

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Showing 791: English reviews
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Colchester, United Kingdom
Reviewed 2 days ago NEWvia mobile

Thought I'd give this another chance as I needed to be in Reading - never again! They have refurbed the bar area which is nice, but the rooms are still stuck in 1979. Walls and doors paper thin, I was actually woken up by the cleaners. No toothbrush kits available at reception either. The staff were friendly though. Breakfast was...

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Helpful?
Thank Essexcouple89
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

This was our first visit to a holiday inn. It's was very warm and inviting and the staff were very polite and very friendly. The room was well designed and welcoming. Personal pref could have done with more tea and milk, but when asked for extra was gladly given extra by reception. A la carte menu for evening meal unfortunately...

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Helpful?
Thank michaela s
About Hotel's Favourite Review
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for your review. I was pleased to hear your positive feedback regarding the service you encountered on your first stay with us, and we very much look forward to welcoming you back. Kind Regards, Paul Pichamuthu Operations Manager

Walton On Thames
Reviewed 5 days ago NEW

Stayed at the Holiday Inn Reading South for a week long course. The Academy within the hotel is fantastic! Great meeting rooms with all requirements. Hot drinks, water and snacks readily available and regularly topped up. Staff very polite and helpful. Reception staff generally pleasant (though at times more interested in their own conversations than people waiting at the desk)....

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Helpful?
Thank skbarron
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to write a review on your experiences with us. I was pleased to hear your positive feedback regarding The Academy. I would also like to thank you for your comments regarding areas that you feel could be improved, and I would like to assure you that your comments have been taken on...

Caerphilly, United Kingdom
Reviewed 2 weeks ago

Staff were fantastic, breakfast was fresh, hot and plentiful. My son also loved the pancakes. Location was easy to find, close to the motorway but not noisy. Beds super comfy with fresh, clean linen. Pool and gym a little dated but clean and staff again were very friendly. We had a super stay and would recommend.

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Helpful?
Thank Johanna1974_13
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for your review. I was very pleased to read how much you enjoyed your time with us. We do hope to be able to welcome you back soon. Kind Regards, Paul Pichamuthu Operations Manager

Reviewed 2 weeks ago via mobile

Arrived after a long journey, to find the doors all locked up. After knocking and waiting in the cold. Receptionist eventually opened the doors. Then I was told I'd have to wait 5 to 10 mins to check in whilst an audit was going on!. After a long journey all i wanted was to check in and get to bed....

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Helpful?
Thank Jase S
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for your review. I was very sorry to read your comments, and would very much like to discuss these matters with you further. I would be grateful of you could contact me on 0118 987 0461 at your convenience. Thank you again, and I look forward to hearing from you. Kind Regards, Paul Pichamuthu Operations Manager

Reviewed 3 weeks ago via mobile

Stayed here whist on business. Very well decorated hotel. Rooms are very well layed out lots if space only downside yet another hotel with no plug or charging points next to bed. Staff very friendly and helpful. Breakfast wasn't Up to normal standard bacon wasn't well cooked and food was only warm. Would stay here again .

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Helpful?
Thank Gary H
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to write a review on your experiences with us. I was pleased to hear your positive feedback regarding the staff and service that you encountered. I would also like to thank you for your comments regarding areas that you felt could have been better, and I can assure you that your feedback...

Reviewed 4 weeks ago via mobile

So, the reception area is lovely, light & up to date. As soon as you move away from that there is a horrible old fashioned rooms and hallways in desperate need for some TLC. The rubber bath mat provided in my room was yellow (meant to be white) and the bath had hairs in it. When I went to the...

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1Thank loulouiq
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for your review. I was most disappointed to read your comments, and I would like to offer my sincere apologies. I would very much like to discuss your comments with you further, and to get some more information on your experiences. I would be grateful if you could contact me at the hotel on 0118 987...

London, United Kingdom
Reviewed 4 weeks ago

I visited the Holiday in Reading junction 11 for the first time along with my family for the weekend. It’s in quite a good location fairly near the stadium & central reading. The reception bar & restaurant area looks nice. So on entrance the hotel looks nice but it seems that’s the only area that received an update as the...

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Thank Angiep0ps
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to write a review on your experiences with us. I would like to thank you for your comments regarding areas that you feel could be improved, and I can assure you that your comments have been taken on board. Customer feedback forms a vital part of our business and it is through...

Columbus, Ohio
Reviewed 21 April 2017 via mobile

When you first walk in to the property, it looks nicely updated. However I think the only thing that has been updated is the front entry unfortunately. The halls and rooms are very old and outdated. Black mold was throughout the bathroom and housekeeping only gives you one small bar of soap meant to be used for both the bath...

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Helpful?
Thank Rachel N
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. I was most disappointed to read your comments, and I would like to offer my sincere apologies. I would very much like to discuss these matters with you further, and would be grateful if you could contact me at the hotel on 0118 987 0461....

Worcester
Reviewed 20 April 2017 via mobile

I stay in ihg hotels virtually every week and am a Spire Elite member of their rewards club. I had the misfortune to stay here recently for business. Without a doubt this is the worst holiday Inn I have ever visited. The beds wee so uncomfortable with the springs being felt through the sheets that it was nigh on impossible...

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Helpful?
1Thank psjadams
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for your review. I was very disappointed to read your comments, this is certainly not the level of service with which we are usually associated. I would very much like to discuss these matters with you further, and would be grateful if you could contact me at the hotel on 0118 987 0461. Thank you again...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Reading - South M4, Jct.11 provides the perfect base for your stay in Reading, whether you are visiting the Reading Festival, taking your children to Legoland, or visiting the nearby Business Parks. Click here to book you Legoland Break including Accommodation, Breakfast & 2 day passes to the Park for up to 2 adults & 2 children. The Hotel is situated just half a mile from M4 Junction 11 and 2 miles from the centre of Reading. We have 202 fully air-conditioned bedrooms with High-speed Internet access, iron & boards, complimentary car parking and children stay and eat for free*. We are located only minutes away from Readings major business parks, Reading International Business Park, Green Park and Thames Valley Park. We are walking distance from the Madejski Stadium home to football team Reading FC and the London Irish Rugby Club. Nearby facilities include Legoland, Windsor Castle, Thorpe Park, Ascot & Newbury Race Courses and the Oracle Shopping Centre. Holiday Inn Reading South provides extensive leisure facilities in our Spirit Health Club with indoor pool, gym, sauna, solarium. * = Terms & Conditions Apply ... more   less 

Additional Information about Holiday Inn Reading - South M4, Jct.11

Address: Basingstoke Road, Reading RG2 0SL, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: $107 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Reading - South M4, Jct.11 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Holiday Inn Reading - South m4, Jct.11 Hotel Reading
Reading Holiday Inn
Hotel Style:
#7 Family Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Reading - South M4, Jct.11 staff and other travellers.
4 questions
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Swansea, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Reading - South M4, Jct.11 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a different hotel”
StevieD1974, 6 Mar 2017 | Read review
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“Get there early if there is a home game on and shower before you leave home”
V3853UVmarkb, 18 Dec 2016 | Read review
“Ask for a room not far away from the entrance.”
JayantM, 10 Dec 2016 | Read review
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Prices are for 1 room, 2 adults
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