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Holiday Inn Reading - South M4, Jct.11

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Holiday Inn Reading - South M4, Jct.11
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759 Reviews from our TripAdvisor Community

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Showing 736: English reviews
A TripAdvisor Member
Level Contributor
23 reviews
10 hotel reviews
9 helpful votes
Reviewed 2 days ago NEWvia mobile

I stayed in this hotel last night. The bar and restaurant have been refurbished and are nice. However they give a false impression as soon as you leave the communal area it's down hill. Corridors are shabby, everything in the room is dated! The heating is a blow vent that stinks and doesn't heat the room. The beds are hard...

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Helpful?
Thank A TripAdvisor Member
Coventry, United Kingdom
Reviewed 5 days ago NEW

We stayed here while Christmas shopping in Reading. The hotel is exactly what you'd expect from a large hotel chain. Upon arrival we were checked in quickly by a friendly receptionist. Our room was clean and comfortable. During our stay we used the pool and sauna facilities, we could have used the gym but didn't. Breakfast in the morning was...

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Helpful?
Thank Dan P
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay, and for highlighting our wonderful staff! I do hope that we will be able to welcome you back soon. Kind Regards, Paul Pichamuthu Operations Manager

West Yorkshire, United Kingdom
Reviewed 1 week ago

For a one night stay it was clean and comfortable the beds comfortable food average bar understaffed but OK for our purpose.staff were polite and friendly. The pool looked good but no time to visit my room overlooked the car park. But no problem for o he night

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Helpful?
Thank patsweetpea
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for your review. I was pleased to hear your positive feedback regarding your room and our friendly staff. I would also like to offer my sincere apologies that you may have experienced a delay in the bar, and I can assure you that this will be investigated. Thank you again, and we look forward to welcoming...

Ross-on-Wye
Reviewed 1 week ago via mobile

I have just had the misfortune of spending nearly 5 weeks here on business. The conference rooms, restaurant and bar area have been updated to a good standard however, that's where it ends. The rooms stink, they are very dated and my first room had soft black mould in the bathroom. The cleaners do what they can (it appears) but...

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Helpful?
Thank Raych2
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to write a review on your experiences with us. I was pleased to hear your positive feedback regarding the staff and service that you encountered. I would also like to thank you for your comments regarding areas that you feel could be improved. You have my personal assurance that your comments have...

Cwmbran, United Kingdom
Reviewed 2 weeks ago

I stayed here for a few nights on business, over 2 weeks in November. The hotel was booked for me. On my first night there were no parking spaces around the front but there is a large car park at the rear. However, there is a door at the rear of the hotel but only if you have a card....

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Helpful?
Thank Currymonster21
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to write a review on your recent experiences with us, and for highlighting areas that you feel could be improved. I can assure you that these matters will be investigated, but should you wish to discuss any matter further, please do not hesitate to contact me on 0118 9870461. Thank you again,...

Hastings, United Kingdom
Reviewed 2 weeks ago

This place must be the IHG Jewel in the Crown! I can honestly say there if nothing I can say bad or fault this amazing hotel on. Check in was easy, fast and smoothly done. The staff were smart, friendly and very professional. The room was a good size, looked comfortable and was extremely clean. Especially the bathroom. The pool...

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Helpful?
Thank Dean F
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for your review. I was very pleased to hear your positive feedback regarding the staff and service you have encountered at our hotel. Customer feedback forms a vital part of our business, and positive feedback is imperative to inform our staff that they are continuing to do a wonderful job. We look forward to...

Reviewed 3 weeks ago via mobile

I booked online direct with Holiday Inn for £141. I got an email confirmation..... unfortunately there was no price on it. But I didn't think it was an issue. When I checked in they charged me £165!!!! If the confirmation had said that I would have called them straight away and checked it! They will not back down. Add to...

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Helpful?
Thank MEagles77
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. Following our discussion, I trust that you are satisfied with the resolution and offer made. Should you wish to discuss any matter further, please do not hesitate to contact me. Kind Regards, Paul Pichamuthu Operations Manager

North Wales - UK
Reviewed 3 weeks ago

I stayed here as part of a business trip, to get a good nights sleep and arrive refreshed for my meeting. My plan totally failed, if I was in a Premier Inn, I would be activating the good nights sleep guarantee for a full refund. Shortly after I got to sleep, I was woken by an alarm, it was not...

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Helpful?
1Thank Rick_The_Builder
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. I was most disappointed to read your comments regarding your experience, and I would like to offer my sincere apologies for any inconvenience that may have caused. I would very much like to be able to investigate this matter further, and would be grateful if...

O'Flaherty
Reviewed 3 weeks ago

Excellent value. Had to change room after 1 night as key didn't work in door. However girli on reception was excellent and soon moved us to an upgraded room no extra cost. Wish I could remember her name she was excellent and a real credit to the hotel. Breakfast was lovely.

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Helpful?
Thank Elspeth O
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for your review. I was sorry to hear that there was an issue with your door lock, and would like to offer my sincere apologies. I am very pleased to read that you were happy with the resolution offered by the Receptionist, and I will pass on your thanks to her. Thank you again...

Reviewed 3 weeks ago via mobile

The hotel was beautiful and very clean, really lovely rooms decorated wonderfully with comfy beds. The food really impressed me both the dinner and breakfast was first class and great staff as well. All in all I would go back

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1Thank Sara S
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for your kind review. I was very pleased to read how much you enjoyed your stay, and we very much look forward to welcoming you back on some future occasion. Kind Regards, Paul Pichamuthu Operations Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Reading - South M4, Jct.11 provides the perfect base for your stay in Reading, whether you are visiting the Reading Festival, taking your children to Legoland, or visiting the nearby Business Parks. Click here to book you Legoland Break including Accommodation, Breakfast & 2 day passes to the Park for up to 2 adults & 2 children. The Hotel is situated just half a mile from M4 Junction 11 and 2 miles from the centre of Reading. We have 202 fully air-conditioned bedrooms with High-speed Internet access, iron & boards, complimentary car parking and children stay and eat for free*. We are located only minutes away from Readings major business parks, Reading International Business Park, Green Park and Thames Valley Park. We are walking distance from the Madejski Stadium home to football team Reading FC and the London Irish Rugby Club. Nearby facilities include Legoland, Windsor Castle, Thorpe Park, Ascot & Newbury Race Courses and the Oracle Shopping Centre. Holiday Inn Reading South provides extensive leisure facilities in our Spirit Health Club with indoor pool, gym, sauna, solarium. * = Terms & Conditions Apply ... more   less 

Additional Information about Holiday Inn Reading - South M4, Jct.11

Address: Basingstoke Road, Reading RG2 0SL, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: $85 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Reading - South M4, Jct.11 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Holiday Inn Reading - South m4, Jct.11 Hotel Reading
Reading Holiday Inn
Hotel Style:
#7 Family Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Reading - South M4, Jct.11 staff and other travellers.
4 questions
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Swansea, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Reading - South M4, Jct.11 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Buy your drinks from Lidl”
  • Tea and Coffee
  • Door wont shut
  • Door
  • Heating up full
  • Door not clean
  • Room
  • Could do with a re grout
  • Broken hinge
 of 5 bubbles Currymonster21, 24 Nov 2016 | Read review
“Noise from rooms above so get one on top floor”
 of 5 bubbles Havana_Blast, 26 Oct 2016 | Read review
“Ask for something nearer the lobby or you may be walking a long way - you have been warned.”
 of 5 bubbles andrewcM7640XP, 6 Oct 2016 | Read review
“dont forget your swimsuit”
 of 5 bubbles plop1230, 9 Sep 2016 | Read review
“Don't bother coming here!”
 of 5 bubbles charlielX6263JK, 31 Aug 2016 | Read review
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