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All reviewshigh streetcar parkprivilege roommarco pierre whiteold buildingcentral locationthird floorexcellent locationper dayeggs benedictwithin easy walking distanceon site parkingno liftbreakfast was excellentcomfortable hoteltwo night staycentre of town
We enjoyed our one night stay at the hotel. The room was perfect. Great situation in Oxford. Very good breakfast. The only downside is that we have been charged more than shown by n our bill. Hopefully this will be sorted out shortly.
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I spent two nights at this hotel in June 2018. The hotel is a short approx. 1 mile walk from the train station. Most of the sights in Oxford are about 1/2 a mile away, so it's fairly convenient.
Upon arrival I was greated by...More
1 Thank JohnRocco
Response from ManagerOxford, General Manager at Mercure Eastgate OxfordResponded 15 June 2018
Dear John Rocco
Thank you very much for your kind review, I was pleased that you had enjoyed your stay and the hotel.
The hotel was renovated 3 years ago and the team have had great pleasure in welcoming our guests to the updated Mercure...More
The double room was, indeed, very small but it was very comfortable, very quiet and we slept well.Perhaps the eiderdown was a bit heavy for this time of year, but as the air conditioning was quite strong, we were warm. Breakfast was very copious and...More
We booked the Mecure with tescos vouchers and we were really impressed. The hotel is in a good location to town and on the outside fits in well amongst all the city colleges. We were given a privilege room which was large, had a good...More
Negatives - We paid a lot for each for our rooms, one of which was only a tiny double with a miniscule shower. I don't mind paying a high rate for a good room in a good hotel, but this fell disappointingly short of expectations....More
Response from ManagerOxford, General Manager at Mercure Eastgate OxfordResponded 5 days ago
Thank you for your recent review and again my sincere apologies for the shortcomings that you encountered from the front desk team please be assured that this has been addressed with the individual members of the team, as mentioned in my previous correspondence....More