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Mercure Eastgate Oxford

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Mercure Eastgate Oxford
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988 Reviews from our TripAdvisor Community

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Showing 905: English reviews
Hout Bay, South Africa
Reviewed 4 days ago NEW

For a memorable family weekend celebration, we'd have been hard pushed to have found anywhere to rival the Mercure Eastgate. A big thank you to all the staff who looked after us so well, for the easy, friendly and efficient approach to your work, and for the faultless personal service. Highly recommended by the Poole family!

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Helpful?
Thank Nigel P
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Deqar Nigel P Thank you so much for your kind review, greatly ap[preciated and such a morale boost to the team, especially as approach our busy time. I was pleased to read that the team had looked after you and your family, and we do hope we will have the pleasure of welcoming you back in the not too distant...

London, United Kingdom
Reviewed 1 week ago via mobile

I'm probably being a bit mean with a 2 star rating, but sleep deprivation does that to me! I've just spent the night in a second floor room overlooking the main road and junction. Drunken students frolicking until /am layered on all night traffic noise and a bed that reminded me of the one I slept on at my grandmother's...

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Helpful?
Thank DWC66
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear DWC66 Thank you for your recent review, I am very sorry that you did not experience a good night's sleep. The hotel is ideally located in the city centre with easy access to all the universities, shops and historic surrounding of Oxford. I am afraid at this time of year, the students do go out and about to celebrate...

Portland, Maine
Reviewed 1 week ago

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Helpful?
Thank elizabethhI7368IN
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

London, United Kingdom
Reviewed 1 week ago

We stayed one night and found the Mercure comfortable, with very helpful staff. The lounge and bar area is attractive and comfortable. We had a bed and breakfast rate which was reasonable for the location. Room was a bit small for the size of the comfortable king size bed and in summer the noisy extraction system outside the window could...

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Helpful?
Thank Summerlok
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Summerlok Thank you for your kind review, gtreatly appreciated and such a morale boost to the team. Oxford is a beautiful city and fuill of history, the hotel being located in the centre with a recent refurbishment of its bedrooms and the introduction of Marco's New York Italian bistro. My maintenance engineer is checking the vibration in the ladies...

Hitchin
Reviewed 2 weeks ago via mobile

Spent 1 night at this hotel. (Classic),room only rate through booking.com £149. Staff were polite and professional. Excellent location. My room (210) was like a prison cell. Hardly any space around bed. Shower only, no bath. View of a vented roof and a brick wall. Food (room service) was bland and cold. Terrible value for money.

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Helpful?
Thank Amanda B
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Amanda A Thank you for your recent review, I am sorry that you did not enjoy your stay. The hotel is located in the city centre and was originally 4 townhouses in the original part of the city. The building is over 100 years and the structure does reduce the amount flexibility to enlarge bedrooms and hence a good...

England
Reviewed 2 weeks ago

This is a renovated hotel in a 1900s building constructed in an older style to match surrounding buildings, well located in a side street off the High near Merton College. The building has therefore certain restrictions; I was on the third floor but the lift only goes up to the second, and although it is good to be on the...

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Helpful?
Thank sussex1955
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your kind review, I was pleased to note that you like the newly renovated hotel and the informal welcome area. We are ideally located in the city centre of Oxford, near to all the universities and shops. We look forward to welcoming you back in the future With kind regards Peter Watt General Manager

Swindon, United Kingdom
Reviewed 2 weeks ago

This is a very well-located hotel for exploring Oxford right on the High Street. My single room faced the Oxford University Examination Schools which is a very attractive golden hued building and lovely to look out on. The staff are friendly and welcoming. The room was a good size for a single and very comfortable. The bathroom was huge and...

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Helpful?
Thank U.K.Moose
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear U.K. Moose, Thank you for your recent review following your stay in Oxford. The hotel is 100 years old and was totally refurbished last year, I do apologise if all the bedroom amenities were not explained fully. I appreciate your feedback and will speak with the restaurant team. I hope we will have the pleasure of welcoming you back....

Reviewed 2 weeks ago via mobile

Fantastic location and considerable effort from the staff for your every wish. Rooms are comfortable and economical considering the location, entrance is a little understated but purposeful. Accessibility is awesome and arranged for a car service to pick me up from Heathrow.

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Helpful?
Thank JurgenStorz
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Jurgen Storz Thank you very much for your kind review, I was pleased that you enjoyed your stay at the hotel and Oxford. We are ideally located in the centre of Oxford and have recently been totally refurbished. I look forward to welcoming you back Kind regards Peter Watt General Manager

Huddersfield, United Kingdom
Reviewed 2 weeks ago

The room it ok but compare with Novotel , Novotel is better but I in oxford don't have Novotel why I satay with this hotel any is just ok for me not very good I been 3-4 time and the price abit exprensive

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Thank Ploy95
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Ploy95 Thank you for your recent review, we are part of the same company as Novotel, which are modern hotels built to a specification, while the Oxford Eastgate is a 100 year old hotel which was originally 4 townhouses. We do a variety of bedrooms to offer, they are all different. Please do come back and visit the hotel,...

Reviewed 2 weeks ago via mobile

We were delighted to get a room in the new wing. Very comfortable. Huge walk in shower and mirror that had a heated section to remain clear when rest of mirror steamed up. Nice touch. Breakfast ok but could be excellent with a few simple changes - play calmer music, larger plates Would make food easy to eat, buy better...

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Helpful?
Thank John B
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear John B Thank you for your recent review, I am pleased that you like the bedrooms and public areas. I am sorry that the breakfast did not meet your expectations, we are launching a new welcome programme across the company in the new year. I am speaking with the breakfast chef this week, as she has just returned from...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Originally a 17th Century coaching inn, this 4 star hotel has 63 en suite rooms. The hotel is ideally situated for visiting the historic colleges as well as participating in the year round entertainment, including open air plays, river punting and the May Day celebrations. The main shopping area is nearby. Facilities are available for breakfast only. The hotel is easily accessible via M40, pay parking is available. ... more   less 

Additional Information about Mercure Eastgate Oxford

Address: 73 High Street, Oxford OX1 4BE, England
Region: United Kingdom > England > Oxfordshire > Oxford
Price Range: $196 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Eastgate Oxford 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Mercure Eastgate Oxford Hotel Oxford
Accor Eastgate Oxford
Mercure Oxford
Hotel Style:
#11 Luxury Hotel in Oxford
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Eastgate Oxford staff and other travellers.
5 questions
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Atlanta
Atlanta
Milton Keynes, United Kingdom
over a year ago
St Albans, United Kingdom
over a year ago

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Questions? Get answers from Mercure Eastgate Oxford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Showers are very good, you might get a room with a bath if you ask.”
 of 5 bubbles Summerlok, 29 Nov 2016 | Read review
“If you are sensitive to church bells ringing on the quarter-hour all night, ask to be placed in a suitably located room.”
 of 5 bubbles alanh550, 15 Nov 2016 | Read review
“If you are anything other than profoundly deaf, book elsewhere”
 of 5 bubbles monty888, 21 Oct 2016 | Read review
“Rooms at the back are quieter”
 of 5 bubbles pippilongstocking645, 21 Oct 2016 | Read review
“We requested rooms overlooking the college, rather than the car park.”
 of 5 bubbles LyndaF516, 18 Oct 2016 | Read review
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