We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Macdonald Randolph Hotel

Expedia.comUSD 214*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Macdonald Randolph Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

3,030 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,926: English reviews
Start your review of Macdonald Randolph Hotel
 Click to rate
Atlanta, Georgia
Reviewed yesterday NEW

These folks know how to run a hotel. From check-in to check out, everything was perfect. The rooms are in excellent: perfectly clean and well maintained. The bell man and concierge are prompt, efficient and friendly. Everything they advertise, they live up to. Thanks for a wonderful stay.

 Report
Helpful?
Thank GoBlueInGA
Reviewed 2 days ago NEWvia mobile

I've been staying at this hotel for more than 40 years and it has a special place in my heart. I have never had a bad stay ever....the guest is important to the a staff and on the very few occasions that there has been a problem it has been sorted immediately. Of course, he building itself is magical and...

 Report
Helpful?
Thank Stuart J
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for your kind comments regarding your visits to us. It is always very motivating to receive positive feedback and I know the team will be delighted. We look forward to welcoming you back to the hotel in the future. Kind regards, Michael Grange General Manager

Brighton, United Kingdom
Reviewed 2 days ago NEWvia mobile

Just returning home from an expensive stay at this over-priced hotel. Booked a twin room on a well known website for over three hundred pounds which didn't include breakfast so cancelled it and booked directly with the hotel for same price but included breakfast. No bath, just a shower which was COLD. Staff were lovely and knocked my drink off...

 Report
Helpful?
Thank jacquelette
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review and I am sorry you were disappointed with the certain aspects of your stay. We do have some classic grade accommodation which boast large showers instead of bathtubs. We do have plenty of rooms with both options of a shower over bath and it is always best to let the reception team know or...

Bristol, United Kingdom
Reviewed 3 days ago NEW

Visited Oxford for a few days, obviously has to visit the famous Morse Bar before our Inspector Morse tour. I was very disappointed to discover the amount of dust in the bar area! Glad I wasn't paying to stay at the hotel!

 Report
Helpful?
Thank Jo H
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review and I was most concerned that the Morse Bar was less than immaculate when you came for refreshments. I will be having this immediately addressed. We have a very structured cleaning program for all areas of the hotel. I do hope we can welcome you back to the hotel in the future. kind regards,...

Frankfurt, Germany
Reviewed 3 days ago NEW

Iconic hotel in a historic building, good service. The room I had was a bit quaint but rather spacious. Breakfast room and restaurant very stylish. Great drinks and cocktails in the famous Morse Bar, commemorating the detective from the popular TV crime series.

 Report
Helpful?
Thank Joachim K
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for your kind review following your stay with us. We are celebrating our 150th anniversary this year and have been refurbishing the property over the last 2 years to ensure our guests receive all the modern conveniences they would expect but in a beautiful period building. We are in the heart of the city and The Morse Bar...

Yorkshire
Reviewed 3 days ago NEWvia mobile

Arrived this afternoon. Two couples booked together but arrived separately. We were both given the same room! Had afternoon tea. Not cheap. The waiter spilt the milk and just left the puddle on the table for them to put the food on - which they would have done if we hadn't stopped them. Given a minute room, if I had...

 Report
Helpful?
Thank DalesYorkshire
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review and I am sorry you were disappointed with certain aspects of your stay. We strive to offer the highest levels of comfort and service to our guests throughout the hotel. Our afternoon tea is very popular and I am sorry for the spilt milk. Again the room attendants are trained to come back and...

Bangkok
Reviewed 5 days ago NEWvia mobile

I have made a reservation for an Executive room at this hotel via a website. However, I later call the hotel reservation to check if everything is alright since my confirmation email does not show the that breakfast is free or included as indicated on the website. The hotel reservation representativie simply replied 'there is no such as free breakfast'....

 Report
Helpful?
Thank Peakphol
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review and I was very concerned by your comments. We have a very dedicated Reservations Team at the hotel and indeed in our central office in Scotland. I will be speaking to the team and may I assure you that comments like these are not normally received. We very much look forward to being of...

Reviewed 5 days ago NEWvia mobile

I won a voucher for 2 people to have Full Afternoon Tea. I took a friend yesterday and unfortunately I was disappointed to say the least. I had booked and we were led to a very good table by the window which was unmade and everything felt tatty. What shocked me was the state of the armchair I sat on....

 Report
Helpful?
Thank Fiona U
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for taking the time and trouble to post a review. I was sorry that you were disappointed with your visit for afternoon tea. Afternoon tea at the hotel is normally a highlight and was concerned by your feedback. All our food is made fresh on the day in batches. Indeed the lounge is cleaned daily with a structured...

Cambridge, United Kingdom
Reviewed 6 days ago NEWvia mobile

We enjoyed a long weekend in a smallish but spotlessly clean, smart and comfortable room in this traditional Oxford hotel. This was a return visit as The Randolph is a most conveniently placed base. During this stay I was faced with an awkward situation to resolve and the management and staff proved both resourceful and kind in assisting me for...

 Report
Helpful?
Thank CarolynJ890
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for your kind comments and I was pleased we could welcome you back to the hotel. We do all in our power to assist our guests to ensure they have a pleasant stay with us. The Morse in indeed a popular destination for guests and patrons to unwind in. We have a large selection of cocktails and drinks...

Sausalito, California
Reviewed 6 days ago NEW

Our stay at The Randolph left us feeling like we had been royally ripped off. It reminded us of the kind of cheap hotels we stayed at in our youth. The room was supposedly their executive room (525 pound sterling) but it was small, dark and dingy. We were promised breakfast with our stay but were charged in the end....

 Report
Helpful?
Thank Donnachr
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review and I was very sorry to learn of your disappointment. We strive to offer the highest levels of service and cuisine to our guests throughout the hotel. All our rooms have been refurbished over the course of the last 2 years to ensure our guests are comfortable. Our executive grade rooms are more spacious...

776 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (467)
Viewed
Hotel & Grounds (72)
Viewed
Bathroom (28)
Viewed
Room/Suite (91)
Viewed
Dining (34)
Viewed
View from Room (15)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (2)
Viewed
Other (224)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (298)
Viewed
Amenities (63)
Viewed
Classic Suite (32)
Viewed
Executive Room (32)
Viewed
Modern Executive Room (30)
Viewed
Presidential Suite (40)
Viewed
Dining (22)
Viewed
Single Room (25)
Viewed
Standard Room (25)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (4)
Viewed
Dining (3)
Viewed
Room/Suite (4)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Oxford hotels
0.4 km away
Malmaison Oxford Castle
0.5 km away
Old Bank Hotel
Old Bank Hotel
#2 of 44 in Oxford
1,147 reviews
0.5 km away
Old Parsonage Hotel
Old Parsonage Hotel
#1 of 44 in Oxford
670 reviews
Show Prices
Show Prices
Show Prices
5.1 km away
De Vere Oxford Thames
0.2 km away
Vanbrugh House Hotel
Vanbrugh House Hotel
#3 of 44 in Oxford
648 reviews
0.8 km away
Mercure Eastgate Oxford
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Macdonald Randolph Hotel

Address: Beaumont Street, Oxford OX1 2LN, England
Region: United Kingdom > England > Oxfordshire > Oxford
Price Range: $274 - $654 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Macdonald Randolph Hotel 5*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Hotels.com, Hotwire, Cheap Tickets, Priceline, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Macdonald Randolph Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Macdonald Randolph Oxford
Hotel Macdonald Randolph
Randolph Hotel Oxford
Hotel Style:
#4 Spa Hotel in Oxford
#4 Family Hotel in Oxford
#7 Romantic Hotel in Oxford
#11 Luxury Hotel in Oxford
#11 Business Hotel in Oxford
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Macdonald Randolph Hotel staff and other travellers.
30 questions
Ask a question
Bloomingdale, Illinois
3 months ago
Cardiff, United Kingdom
3 months ago
surrey
7 months ago
New York City, New York
20 days ago

See all questions (30)

Questions? Get answers from Macdonald Randolph Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back of hotel, front is very, very noisy”
zoe123England, 7 May 2017 | Read review
“A Feature King Room (in the newer part of the hotel) bit of a walk from Reception BUT it is nice and quiet.”
803phaedra, 27 Apr 2017 | Read review
“A room away from the scaffolding. Be aware that they have decided they can add a nominal charge to your bill for their charity.”
tripvisitorold, 22 Apr 2017 | Read review
“Rooms at the front seem to be smaller”
Solrsparkle, 18 Apr 2017 | Read review
“Ask for a big room if there is a choice”
SimonP562, 14 Apr 2017 | Read review
5 of 5
Expedia.com
USD 214* /night
View Deal
AMOMAUSD 441
Orbitz.comUSD 214
Hotels.comUSD 214
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates