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Ibis Hotel Northampton Centre

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Ibis Hotel Northampton Centre
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653 Reviews from our TripAdvisor Community

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Showing 618: English reviews
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Blackpool, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 6 days ago

This ibis is super.. The staff were so friendly and the room was very clean and comfortable. Ideally located too with the Vue cinema underneath. I was travelling with my little girl and we both felt safe which is very important to me. Considering it's on a busy rd it wasn't noisy much at all. Not far from the railway...

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Helpful?
Thank Irisfairbrother1107
About Hotel's Favourite Review
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review

Dear Irisfairbrother1107, We very much appreciate your comments regarding your stay at the ibis Northampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 1 week ago NEW

Just a quick review to say a big thank you to all the staff current and past on reception - also Gail, Jesus and everyone else on breakfast and the bar - they do an amazing job. The staff are a real credit to the hotel. Rooms always clean. I prefer to stay on the top floor so you don't...

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Helpful?
1Thank warren_england
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review

Dear warren_England We very much appreciate your comments regarding your stay at the ibis Northampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

London, United Kingdom
Reviewed 1 week ago

Charmless staff, the room smelt of cigarettes, window left open to try and disguise the smell. Cigarette burns on the window sill. Horrible part of town with a busy bus route going past so non stop noise. Beyond basic.

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Helpful?
Thank dorisdog13
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review

Dear dorisdog13, Thank you for taking the time to tell us about your experience at the ibis Northampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Faro District, Portugal
Reviewed 2 weeks ago

Location perfect for all activities. There is a mixture of English speaking and European domestic staff, which helps when you need something unusual. Also, the reception staff were always polite, but now they're even nicer. The new manager is ringing the changes, well done. Now just needs to improve the bar/restaurant area.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Elliot S
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review

Dear Elliot S, We very much appreciate your comments regarding your stay at the ibis Northampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 3 weeks ago

I stayed recently with a company booking. I was looking after the group and could not have done so without the excellent help of Sandra on the Front Desk. We arrived and checked in, I was able to prepay the parking wth her and she sorted out seperate receipts for me which was quite the challenge due no fault if...

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Helpful?
Thank Adam P
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review

Dear Adam P, We very much appreciate your comments regarding your stay at the ibis Northampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Rugby, United Kingdom
Reviewed 3 weeks ago

It was bad, im not going to start by sugar coating it, half the rooms ahve a view over the roof where you can not see anything, the breakfast is not included and included was 8£ per day and it is not pleasant at all... we stayed there for 10 days and out of those days our rooms keys did...

Review collected in partnership with Ibis Hotels
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Helpful?
1Thank Vernatron
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review

Dear Vernatron, Thank you for taking the time to tell us about your experience at the ibis Northampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Armadale, United Kingdom
Reviewed 3 weeks ago

I had a horrific trip from London to Northampton and then had a worse hotel in the IBIS. It didn't start well when I had been trying to call the hotel for over two hours on and off to let them know I was going to be late and get directions to the parking. Everytime I would select the option...

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Helpful?
Thank Colin M
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review

Dear Colin M, Thank you for taking the time to tell us about your experience at the ibis Northampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

London
Reviewed 3 weeks ago

It's like staying in a upmarket youth hostel. The shared iron and ironing board is tethered at the end of each floor to share among the 40 or so rooms on that floor. As it was in use when I first tried I had to go back a couple of times until it was available. I called the desk but...

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Helpful?
Thank Mark39London
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review

Dear Mark39London , Thank you for taking the time to tell us about your experience at the ibis Northampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed 3 weeks ago

The location is down a street which is quite dark - lights don't work. However, inside its fresh. The staff were not to friendly or in a hurry however the room was clean and a place of relaxation. I would go again but the hotel just need to reinforce the importance of good customer experience.

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Helpful?
Thank Mpl1408
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review

Dear Mpl1408, Thank you for taking the time to tell us about your experience at the ibis Northampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Northampton, United Kingdom
Reviewed 4 weeks ago

Nice location and very friendly staff ( Thank you Sandra and Jesus). Overall, the room was big enough and clean and breakfast nice as well. The only issue that we had was the lift, trying to going up and going down but the rest was superb! We definitely will come again :)

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Helpful?
Thank paulisstika
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review

Dear paulisstika, We very much appreciate your comments regarding your stay at the ibis Northampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis Northampton Centre is conveniently located in Northampton Town Centre, just five minutes walk from the train station, and less than ten miles from the M1 Motorway. The hotel offers 151 comfortably appointed rooms with en-suite bathrooms, flat-screen TVs, and high-speed internet access. The hot buffet breakfast is served from 6:30am – 10am daily and the café bar serves hot meals 24 hours a day. Located in the ‘Sol Central’ complex the hotel is in the heart of the town with a cinema, gym and restaurants next door. Guests can workout or relax in the Topnotch health club above the hotel for just £5 per person. Sol Central also offers secure parking with direct access to the hotel for only £5.50 per day for hotel residents. ... more   less 

Additional Information about Ibis Hotel Northampton Centre

Address: Sol Central Marefair, Northampton NN1 1SR, England
Region: United Kingdom > England > Northamptonshire > Northampton
Price Range: $71 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Hotel Northampton Centre 2*
Number of rooms: 151
Reservation Options:
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Also Known As:
Accor Hotel Northampton Centre
Ibis Northampton
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Hotel Northampton Centre staff and other travellers.
3 questions
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Chester, United Kingdom

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Questions? Get answers from Ibis Hotel Northampton Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Weekend, obviously can be noisy.”
warren_england, 17 Apr 2017 | Read review
“Go for higher floors, the lower floors you might experience some noise”
adampD457SK, 3 Apr 2017 | Read review
“more towels, better simple comforts clean the hotel, cheaper prices!!!!!!!!!!!!!!!!!!!!!!!!!!!!”
Vernatron, 1 Apr 2017 | Read review
“Take the walk and go to the north end”
simonsC2910VZ, 2 Mar 2017 | Read review
“stay somewhere else”
simonswanson, 26 Jan 2017 | Read review
5 of 5