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Holiday Inn York City Centre

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Traveller (233)
Room & Suite (135)
Dining (12)
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Overview
  • Excellent29%
  • Very good41%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“car park”(182 reviews)
“modern hotel”(79 reviews)
“city centre”(146 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
Additional information
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Reviews (1,968)
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1,931 results
Traveller rating
584
732
383
147
85
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584
732
383
147
85
Show reviews that mention
All reviewscar parkmodern hotelcity centrewalk in showerper nightsofa bedbooked this hotelbuffet stylegreat showerstayed for one nightcastle museumfew minutes walkwould stay againtea and coffeebiscuitsfull englishwetherspoons
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1 - 5 of 1,931 reviews
Reviewed 6 days ago

Really clean double room,plenty of space.Shower great and everything you need in the bathroom.Bed was comfortable and got the floor I asked for.Only stayed one night but would definitely return.The location is brilliant,five minutes walk from main shops.York itself is amazing. One down side,wasn't allowed...More

1  Thank Nial234
Hotel's Favourite
Reviewed 1 May 2018 via mobile

First off, the lobby smells really nice and fresh. The seating area in the lobby is also extensive and very comfortable. The staff are very helpful and friendly, also the 30GBP damage deposit was reimbursed on the same day of check-out which avoids any hassle...More

2  Thank Jonny S
Response from Hotel53YorkCentre, Guest Relations Manager at Holiday Inn York City CentreResponded 3 May 2018

Dear Jonny S, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. Thank you for your comments regarding your room and hotel location.Thanks again for...More

Reviewed 1 week ago

We arrived on a very hot day, tired after a long car journey and were met with problem after problem as follows: 1. We were charged the full cost of the stay on check-in including breakfast, even though we had booked a breakfast-inclusive rate. I...More

1  Thank Nick T
Reviewed 1 week ago

Seemed very small on arrival. Great reception staff, quick and easy, friendly. Floor 5, been given upgrade. Room didn't seem any different than other standard rooms at other holiday inn hotels apart from coffee machine. No Aircon but I new that from other reviews. It...More

Thank stoke-ken
Reviewed 2 weeks ago

The Holiday Inn brand did not disappoint, delivering a very comfortable bed and quiet, well appointed room on the fifth floor. Food was good. Would have liked the option of eating in the restaurant in the evening, but this only appears to open in the...More

Thank SteveD91
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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 86 - USD 265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 86 - USD 265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (233)
Room & Suite (135)
Dining (12)
Pool & Beach (2)
The Hotel (PRE-RENOVATION) (14)
Business Centre & Event Rooms (2)
Questions & Answers
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11620
31 May 2018|
AnswerShow all 3 answers
Response from MICHAEL K | Reviewed this property |
Limited paid parking. we had to park at a car park behind the hotel which cost about £10-00 for 24 hours
0
Votes
Rachael E
24 May 2018|
Answer
Response from MICHAEL K | Reviewed this property |
There is limited parking. we had to use a car park behind the hotel which allows overnight parking, I think it cost about £9-00 for 24 hours,
0
Votes
Kay H
19 May 2018|
AnswerShow all 3 answers
Response from MICHAEL K | Reviewed this property |
Yes there was one in ours
1
Vote
Room Tips
"We cannot recommend rooms at this hotel."
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"There is a wetherspoon pub opposite..noisy at night. Near busy road junction"
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"the higher up in the hotel the better we got a great view of the castle from the 4th floor"
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"Book a room in another hotel."
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