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Grays Court Hotel

#18 of 46 Hotels in York
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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349 Reviews from our TripAdvisor Community

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Showing 345: English reviews
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Sydney, Australia
Reviewed yesterday NEW

Well trained staff, comfortable amenities, excellent food and a jaw-dropping location all add up to make Grays Court an absolute winner. It's 900 year history adds another dimension. Key benefits also include its unique access to the city wall, the beautiful rear garden area and the availability of parking (in central York!) and all just metres away from the Minster....

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Thank davidmH5475HQ
Bucks
Reviewed 3 days ago NEW

This is a wonderful place to stay. We had the Elizabeth Gray room, very large decorated in a French style a very large comfortable room with a statement bathroom. Clarins toiletries were very welcome. A hospitality tray with fresh milk in a vacuum jug with a great selection of tea and coffee. This Hotel;s service was amazing we couldn't have...

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Thank BucksRosie
UK
Reviewed 3 days ago NEW

We will return here again and again . The location is sensational , close to the Minster and I'm sure I read that it is the only privately owned residence to have steps access up onto the city wall at the end of the beautiful garden . We stayed before but the room this time was the best and is...

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Thank CAMERON S
Australia
Reviewed 1 week ago

The room we had was not, in my humble opinion, a $500 a night room. Breakfast seemed to match, not a great deal on offer, for instance the fruit was just cut melon pieces. The cooked breakfasts offered we're ok but a bit slow coming.

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Thank NeilAustralia
Reviewed 1 week ago via mobile

Very old school however very authentic and the proximity to the city centre and all major attractions is a major bonus. Parking is also inside the walls of the city and very convenient. Location location

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Thank Dean R
Helen H, Owner at Grays Court Hotel, responded to this review

Dear Dean, Thank you for your kind review, I am so glad you enjoyed your stay and you are quite right, our location is second to none. Best regards, Helen

Glasgow, United Kingdom
Reviewed 1 week ago

My wife and I celebrated our Silver Wedding Anniversary with a two-night stay at Grays Court and had a genuinely wonderful time. Where to start with this review? Bedroom: we chose the Cumberland Suite with its triple bayed windows overlooking the gardens; its antique French bed, and a fabulous, beautifully appointed bathroom. The suite was a joy and very comfortable....

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1Thank DJM1965
Helen H, Owner at Grays Court Hotel, responded to this review

Thank you so much for your glowing review. I have printed this and posted it for all my team to read. They try so hard and comments like yours brings a smile to all of their faces. My chefs are passionate to say the least, and our next stage in our development will be to focus on our restaurant and...

York, United Kingdom
Reviewed 2 weeks ago

We got married and had our reception here and it was truly a fabulous location.The staff were all fantastic on the day - and special attention to the children - didn't go unnoticed - Thanks you Mark (restaurant manager). Rhiannon - the events organiser has been so helpful - right from the start and took a lot of stress out...

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Thank SueDriver2014
Helen H, Owner at Grays Court Hotel, responded to this review

Dear Sue, Thank you for your lovely review, your wedding day was just lovely and I am so happy to hear all was perfect for you. Rhiannon is such a perfectionist, and Mark, who only joined us recently is so professional that we can all relax in the knowledge that every detail is taken care of. I wish you every...

York, United Kingdom
Reviewed 2 weeks ago

My wife and I celebrated our wedding anniversary here. We had 90 guests, and the hotel was amazing. The staff were faultless, they did loads for us without us even noticing: a great skill. The events manager was brilliant, and she set up the most excellent day. The venue is full of history, and a real hidden gen (we've lived...

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Thank drglaw
Helen H, Owner at Grays Court Hotel, responded to this review

Thank you for your lovely review. Grays Court is indeed a secret, tucked away as we are. As you say, so many local people have no idea that we are here at all. This is frustrating as we have an lovely restaurant with talented chefs who create an amazing menu, but hardly any York residents know about it. I am...

Reviewed 3 weeks ago via mobile

Came here for lunch with friends. We ordered different dishes from the bank holiday menu. Our food took a very long time to arrive, and when it did the portions were disappointingly small. We were left feeling very hungry! When the dishes are £14 - £18 and offered as the only course on the menu it's essential to get the...

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Thank Mike R
Helen H, Owner at Grays Court Hotel, responded to this review

I do apologise that you felt disappointed. It was a new menu, and we take our feedback very seriously so I'll be passing this onto the kitchen immediately. I quite agre that it is crucial to get the portion size right and we will endeavour to organise this asap. I hope that this will not deter you from visiting us...

Broadwell, United Kingdom
Reviewed 4 weeks ago

My husband and I were staying at The Grand for two nights in a 'super deluxe' room. We had dinner there the first night, it was very ordinary. Having already booked the second night, despite turning up early, the only table available was tucked between the kitchen door and a table with noisy small children. We decided to give it...

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3Thank jlowe115
Helen H, Owner at Grays Court Hotel, responded to this review

Thank you very much for your review, and I'm glad that you felt well looked after with us. We hope to see you again soon. Best wishes, Helen

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
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  • Suites
  • Non-Smoking Rooms
  • Family Rooms
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  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Dating back to 1080, and nestled in the heart of the exclusive Minster Quarter, Grays Court is truly a hidden gem. Luxurious accommodation in a historic house your visit will be unforgetable. Quiet and secluded in almost an acre of grounds, we are a few short minutes from the bustle of the city centre. ... more   less 

Additional Information about Grays Court Hotel

Address: Chapter House St, York YO1 7JH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $376 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grays Court Hotel 5*
Number of rooms: 11
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Hotel Style:
#9 Luxury Hotel in York
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Questions & Answers

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London, United Kingdom
10 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Somerset" bedroom looks out towards the Minster”
davidmH5475HQ, 26 May 2017 | Read review
“Read the website , its detailed and clear”
CAMERONS719, 24 May 2017 | Read review
“Book a parking space if taking the car.”
DJM1965, 17 May 2017 | Read review
“They are all lovely- with Clarins toiletries ! Maybe I wouldn't choose "Aske"”
SueDriver2014, 10 May 2017 | Read review
“We were non residents”
jlowe115, 23 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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