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I stayed here with a friend and her 6 year old on an overnight visit to York. There is plenty of parking even with a wedding and birthday party the same night. Check in was quick and friendly. Layout seems odd and a long walk...More
Firstly the good points. Great parking and in a good location to walk into York centre. Lovely views over the racecourse.
The not so good points. Check in was poor and very rushed, we were basically given an envelope and sent on our way to...More
1 Thank Kay S
Response from John F, Assistant Front Office Manager at York Marriott HotelResponded yesterday
Dear Kay S
Thank you for taking the time to leave a review of your recent stay here at the York Marriott.
We pride ourselves on delivering a memorable and pleasurable experience for all our guests, especially our valued elite members such as yourselves, so...More
Stayed one night only while attending York races. Hotel spotless, buffet breakfast hot,fresh and plentiful and all staff courteous and helpful. Found the bedroom clean and spacious with a huge king size bed.Will definitely return.
Come here with staff and the wife for one night before meeting Customers
The room was a bit pokey and tired. The bath tap was broken and had to put finger in the mechanism to make it work. The shower was poor.
We ate in...More
Response from Megan G, Guest Relations Manager at York Marriott HotelResponded 5 days ago
Thank you for reviewing us on Trip Advisor.
I was disappointed to hear that you did not enjoy your stay with us and you have provided some very valid feedback that I will be taking up with the relevant departments. I can only...More
We visited here for a one night stay. The hotel is in a beautiful location. We thought they room we got was superb for the money we paid. Only a couple of minor gripes, the air-con in the room wasn't working properly and the pool...More
Thank you for your question.
We do allow 4 adults in a family room with 2 double beds.
Please let us know if you have any more questions.
Guest Relations Executive