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BEST WESTERN Kilima Hotel

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#21 of 46 Hotels in York
Certificate of Excellence
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548 Reviews from our TripAdvisor Community

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Showing 545: English reviews
Kerkdriel, The Netherlands
Level Contributor
195 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago via mobile

Stayed here for one night. Rooms are good and clean, beds are comfortable. A nice bar as well serving nice black sheep beer. Good swimming pool available as well. Enough parking space, walking distance to the city centre

Helpful?
Thank Leopold M
Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Lovely little hotel, 10 min walk from city centre and station. Some great restaurants and nice litte pubs and bars on route. Because it's out of the way a bit it's very quiet. The staff are super friendly, and can't do enough to help you.

Helpful?
Thank MoffToff
Widnes, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Lovely staff Clean and tidy but very dated couldn't walk around the room without the most annoying floorboards that squeaked consistently that defiantly needs addressing ! Also couldn't open windows for fresh air no evening restaurant either .

Helpful?
1 Thank SandraEvans41
Hoi An, Vietnam
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

A good hotel for visiting York. Secure Parking available and an easy walk into the city center with all its attractions. Large room with a comfortable bed. The reception staff were very welcoming and helpful and even escorted us to our bed room which is a rear occurrence these days. Breakfast was good and varied.

Helpful?
Thank Mark P
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago via mobile

Came to York for a single nights stay. Was greeted very warmly by the guy on reception. Very friendly and helpful, gave lots of help when asked for directions etc. The room was lovely and and, considering it was cold and wet outside. The decor is traditional but stylish. Really clean and comfortable room. Lots of facilities in the cupboard,... More 

Helpful?
Thank Collum_Bill
Buxton, United Kingdom
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 2 weeks ago

Ideally placed (15 mins walk to city centre) and with car parking and a swmming pool made this an easy choice for me. I wasn't disappointed. The hotel is well run and they try to cater for all your needs. The breakfast was excellent. The best fresh fruit salad I have ever had in a hotel...really fresh fruit and freshly... More 

Helpful?
Thank 50Cas
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear 50Cas Thank you for your kind comments. I will pass on your comment regarding the fruit salad to the kitchen team as they make it fresh themselves. When you return please call and if we have a room at the back of the hotel we will put you in it. Chris More 

Watlington
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

Looking for somewhere to eat early evening, before going to Wiltons music hall, took a chance on this restaurant. Lovely charming helpful staff. Delicious fresh cooked Turkish food. And lovely spot. Was just what we wanted. We chose from the standard two course meal which was very reasonable. Wine delicious. Confident recommendation.

Helpful?
Thank Watlington
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Watlington, I think you have put this in the wrong place as we are a hotel and not a Turkish restaurant. However if you are ever in need of a hotel in the historic city of York please give me a call. Yours Chris Betteridge Hotel Manager More 

West Boldon, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We normally stay at a small hotel close to the city centre, however they have taken the car park away. so we decided to try this hotel and we are glad we did! Private car park at the rear, close to city centre (15 min stroll). The staff and service were excellent and the room was very clean and well... More 

Helpful?
Thank Steve A
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Steve A, Thank you for your review of the hotel we have just change a lot of the lights and have more lined up soon. I look forward to your return but please call on 01904 625787 for the best price and free parking. Regards Chris More 

West Sussex
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago

My family - 6 adults and 2 small children stayed at the end of Oct 2016 for a long weekend to celebrate a special birthday. York was chosen as we all live scattered around the country and we had a great time. The rooms were large, clean and of a very high standard. The shower was powerful and the bathroom... More 

Helpful?
Thank FiveOaksFilly
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear FiveOaksFilly, It was a pleasure to have you all in the hotel. Thank you also for pointing out all our good points. I do hope to see you all in 2017 but until then I hope you all have a wonderful Christmas and new year. Regards Chris More 

1 review
Reviewed 4 weeks ago

Weve been going to this hotel on and off for about 11 years for various breaks at various times of years We stopped mid October for my birthday weekend, the hotel is in good walking distance to town or short taxi ride and is quiet with on site parking with good facilities and pool. The staff are very pleasant and... More 

Helpful?
Thank Brian M
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Brian M, I am very sorry that on this occasion we have let you down. As you pointed out we have done a full public area refurbishment and to let you know have indeed started on the bedrooms. This however will take time but we are constantly improving the experience we give to you. Please call me direct for... More 

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The BESTWESTERN Kilima hotel is a privately run family feel hotel with 26 bedrooms. Located on the west side of the historic city of York we are a 10-15 minute walk to the bar walls and a further 5-10 to the city centre. We are on two bus routes and busses go every 10-15 minutes. Taxis are around £5.00. We have our own car park as well as an indoor swimming pool and small fitness room. All rooms are en-suite and all have flat screen TV and free coffee and tea making facilities. We pride ourselves on our friendly relaxed approach as well as our drive to make every guest stay as enjoyable as possible. ... more   less 

Additional Information about BEST WESTERN Kilima Hotel

Address: 129 Holgate Road, York YO24 4AZ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $129 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Kilima Hotel 3*
Number of rooms: 26
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Also Known As:
Best Western York
York Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Kilima Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Kilima Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep away from reception area due to kitchen noise early morning”
 of 5 bubbles , 4 Nov 2016 | Read review
“Try another hotel !”
 of 5 bubbles KenBessent, 15 Oct 2016 | Read review
“We were on the rain road but not a problem for us. Lovely four poster bed.”
 of 5 bubbles iandrw2014, 17 Sep 2016 | Read review
“we have stayed in different rooms,all excellent.”
 of 5 bubbles DoylieManchester, 29 Aug 2016 | Read review
“Four poster and king size beds available, use of pool and spa facilities are all included in hotel stay so remember your swimming gear”
 of 5 bubbles jomalia92, 15 Aug 2016 | Read review
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