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BEST WESTERN Kilima Hotel

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#22 of 46 Hotels in York
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Kilima Hotel
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563 Reviews from our TripAdvisor Community

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Showing 560: English reviews
Windsor, United Kingdom
Reviewed 3 days ago NEWvia mobile

We have just returned from a two night stay in York. I chose this hotel due to the great location (15 min walk into town centre) and great reviews. All the staff are very welcoming, friendly and happy to help with any queries. Breakfast is very good, lots of choice and good quality foods. The hotel room was very clean...

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Helpful?
Thank hannahhedinger
Liverpool, United Kingdom
Reviewed 1 week ago NEWvia mobile

Just back from an overnight stay at this hotel. Room was nice and clean, normal things provided kettle tea coffee iron etc. Great location just outside the city centre, you can jump the number 1 or 5 bus from right outside the hotel and takes you straight to the centre in about 5-10 mins. Enjoyed the facilities of the steam...

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Helpful?
Thank TracyS38
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Hi Tracy, really glad you had a great time and liked everything. We loved having you here, when you next come to York, give us a call on 01904625787 and we'll do you a special rate :) thanks for your kind review

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

The title says it all, as I always scour reviews before booking, but this is the first time I've taken the time to write my own on Trip Advisor. From the second we (a mum and 8 yr old daughter on a 1 night city break) arrived, to check-out the next day, everything exceeded expectations. It was the friendly, relaxed,...

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1Thank HattonHope
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Thank you for your kind review! We're really pleased our friendliness and homeliness has shown through to our guests !

Scotland
Reviewed 1 week ago

This is a fab hotel with great staff and fabulous cooked breakfast. Hotel a good 20 min walk to town centre but you pass lovely shops. Taxi about 5 pound from centre to hotel. Short cut to railway station close. The staff could not do enough and the General Manager took time to chat and ask about our stay and...

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Thank Alan B
Reviewed 2 weeks ago via mobile

The staff absolutely make this hotel. Nothing is too much trouble. We arrived before our room was ready and they stored our luggage, gave us a map, asked if we needed any help... great start. When we returned our room was above the pool and so the humming of the generator made me feel ill. I told the gentleman on...

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1Thank Bisbette
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Bisbette, Thank you for your review I will pass your comments on to the proprietor when he returns form vacation in February. Chris

Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

My family and I stayed here at the beginning of December and had a fantastic weekend away. The manager Chris was very helpful particularly pointing out some useful info on where best to visit in York over the weekend. The pool was great for my young children and the family room was lovely. Can't wait to book again next December!

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Helpful?
Thank argonaut1664
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear argonaut1664, Thank you for your very kind comments. Regards Chris

Reviewed 2 weeks ago via mobile

My partner and I spent Christmas Eve through to 27th at The Kilima and had a really relaxing time. The service was excellent, incredibly friendly and they couldn't do enough to make our stay a pleasant one. The food was also great although there was rather a lot of it! The hotel is about a 10 minute walk to York...

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1Thank pez59
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear pez59, So pleased to see you had a great time and found the hotel everything you needed it to be. Hope to see you soon. Regards Chris

Cromford, United Kingdom
Reviewed 2 weeks ago

We enjoyed our stay at this hotel. It is close enough to walk into York, the pool and steam room were good and our room was adequate. I would agree that some areas could do with refurbishment and it did seem a little pricey for our two night stay. However, we had a lovely short break.

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Thank JenniferK7613
KILIMA, Owner at BEST WESTERN Kilima Hotel, responded to this review

Dear JenniferK7613, Thank you for your review I have the design team in on Friday to look at freshening up the bedrooms. Regards Chris

Reviewed 2 weeks ago via mobile

Good location about 5 to 10 mins strole from centre..fantastic welcome from the hotel manager ..every hotel should have a manager like him just chilled out witty and makes you feel at home. (If carlsberg could make managers ...) anyway nothing was to much trouble like it says on the sign ask and you will receive. My 4 yr old...

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Thank Beau1607
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Beau1607, Thank you so much for your very kind words. We do like to make this a homely hotel and one in which you can feel relaxed from the moment you walk through the door to the time you make your next booking. On that subject of your next booking don't forget the best possible price is always with...

Nottm
Reviewed 4 weeks ago

Stayed recently for a long weekend break. Strongly agree with the positive points in previous reviews. Very comfortable clean and warm room, friendly efficient staff, good car parking. Nice to be shown where your room is rather then just an explanation. Asked for a quiet room and got one, in fact we were surprised to see how many people were...

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Helpful?
Thank DandGNottm
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear DandGNottm, Thank you for your review. For a hotel manager you keep giving me the greatest of all gifts and that is your continued return visits. For that I thank you and as always look forward to your return. Regards Chris

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The BESTWESTERN Kilima hotel is a privately run family feel hotel with 26 bedrooms. Located on the west side of the historic city of York we are a 10-15 minute walk to the bar walls and a further 5-10 to the city centre. We are on two bus routes and busses go every 10-15 minutes. Taxis are around £5.00. We have our own car park as well as an indoor swimming pool and small fitness room. All rooms are en-suite and all have flat screen TV and free coffee and tea making facilities. We pride ourselves on our friendly relaxed approach as well as our drive to make every guest stay as enjoyable as possible. ... more   less 

Additional Information about BEST WESTERN Kilima Hotel

Address: 129 Holgate Road, York YO24 4AZ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $122 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Kilima Hotel 3*
Number of rooms: 26
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Also Known As:
Best Western York
York Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Kilima Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Kilima Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms seem quiet”
 of 5 bubbles 394ara, 19 Dec 2016 | Read review
“lovely 4 poster bed in room 3”
 of 5 bubbles cementman50, 19 Dec 2016 | Read review
“Room 17 is right next to the swimming pool entrance!”
 of 5 bubbles 497IanH, 12 Dec 2016 | Read review
“Keep away from reception area due to kitchen noise early morning”
 of 5 bubbles , 4 Nov 2016 | Read review
“Try another hotel !”
 of 5 bubbles KenBessent, 15 Oct 2016 | Read review
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