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BEST WESTERN Kilima Hotel

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#21 of 46 Hotels in York
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Kilima Hotel
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584 Reviews from our TripAdvisor Community

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Showing 581: English reviews
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Isle of Wight, United Kingdom
Reviewed 2 days ago NEW

We chose this hotel for the parking on site and usually you can't go wrong with a Best Western. What a lovely friendly hotel ,we had a room with a 4 poster bed and another lounge room of it like our own little suite. There was a pool that we didn't get around to using,the bar and restaurant area in...

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Helpful?
Thank jansteve_8
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear jansteve_8, Thank you for your review of both the hotel and BESTWESTERN. BESTWESTERN have more privately owed hotels around the world than any other group so we pride ourselves on being a friendly hotel. I was pleased to see you enjoyed the Eggs Royal at breakfast maybe next time ask the chef for one of his famous Potato Rosti...

Chepstow, United Kingdom
Reviewed 2 days ago NEW

As my wife and I love York, we wanted to find somewhere at short notice that we could stay at a reasonable price but also within walking distance of the city as this was to be our first trip with our baby son and wanted to see how he'd cope with being away. I have to say that we were...

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Helpful?
Thank aquizen76
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear aquizen76, Thank you for your kind review of both the hotel and the staff. We are very lucky to have such a great bunch some of whom have worked at the hotel for a number of years. We all look forward to your next visit when in York which has just been voted the UKs friendliest City . Regards...

Cheltenham, United Kingdom
Reviewed 2 days ago NEW

BE AWARE, this hotel charges £5 per day parking, despite it stating free parking on their website. Stating it's a old website is not acceptable, afterall you can make a booking on this website. We won't use them again.

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Helpful?
Thank bethnal2017
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear bethnal2017, I am unclear as to whom I am responding, is it the guest that stayed, the booker for the guest or the agent for the booker for the guest? I did receive a call from the agent regarding this matter and it would seem my words have been taken out of context. On investigation of the web site...

Reviewed 5 days ago NEWvia mobile

Lovely friendly staff. Breakfast was fantastic and would get a 5* rating of its own. Full English was cooked to order and to perfection with plenty of cereal, juice, tea, coffee, toast, teacakes and fruit to help yourself to. Room was a little tired and not quite as dust free as my ex-housekeeing standards would like. Bed a little hard,...

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Helpful?
Thank HJ67
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear HJ67, Thank you for your review. I have the proprietor looking at the rooms currently with a few to a total refurbishment in the very near future. Until then I was pleased to see the maids are doing a good job but I will tell them about the little dust you found. Glad you enjoyed your freshly cooked to...

Redcar
Reviewed 1 week ago

Great value for money, Fab for a cheap over night stay. The manager was very friendly made us feel very welcome when we arrived. The rooms are ok, clean & comfortable en suite had a bath with shower. nice towels & plenty of toiletries, coffee tea etc...... We used the pool which is a nice bonus clean & towels supplied....

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Helpful?
1Thank CaribbeanGirlRedcar
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear CaribbeanGirlRedcar, Cant wait for your next cheeky night away you were both such fun to have in the hotel. Just pick up that phone and give us a call on 01904 625787. Regards Chris

Cheltenham, United Kingdom
Reviewed 2 weeks ago via mobile

Quick overnight stay for business. Picked this hotel as it had a pool to allow an early morning swim. Staff really welcoming, room freshly decorated, warm and comfortable. Small pool good for that swim! Food in restaurant good and service excellent. Limited menu but great taste. If you want corporate standards of big hotels this isn't for you. If you...

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Helpful?
Thank karenr1969
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear karenr1969, Glad to see you had a great stay I will pass your comments on to all the staff. Don't forget the best price is always direct on 01904 625787 and you gat free parking as well. Regards Chris

Selkirk, United Kingdom
Reviewed 3 weeks ago

A lovely hotel, about 15 minutes walk from york city centre. We arrived early but they were happy to store our bag while we walked into york for lunch and to start exploring the city. The rooms were spacious, a little tired in places. The pool was an added bonus a lovely way to start the day. Breakfast was good...

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Helpful?
Thank spug57
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear spug57, Thank you for your kind review of the hotel. I look forward to welcoming you on your next visit. Regards Chris

Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago

Travelled for business. Great location only 10min walk into York City centre. Manager gave us a very warm welcome. Rooms were ok, very clean which was good. Breakfast had a great selection. Pool was clean and a great chance to exercise. Only negative was we selected this hotel because it had a on site gym but the stepper machine and...

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Helpful?
Thank Glen L
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Glen L Thank you for your review of the hotel I have looked at the gym equipment and will get that sorted out. Don't forget to call direct next time for a little discount and free parking the only way to get it is on 01904625787. Regards Chris

Bristol, United Kingdom
Reviewed 18 February 2017

Sweet place with lovely staff about 15 mins walk from centre. The pool is great. Good size and pleasant temperature. Breakfast is cooked to order of high quality and very generous. Parking on site is very useful

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Helpful?
Thank dee11916
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear dee11916, I will pass your comments on the all the staff. I am so pleased you had such a great time with us and I look forward to welcoming you on your return Regards Chris

Reviewed 16 February 2017 via mobile

Stayed for 2 nights over valentines day 2017. A 10 min walk away from the train station and 15 min walk to the city centre suited me and my partner down to the ground. The manager on shift when we booked in was Chris who was lovely. He gave us a map and pointed out attractions we may want to...

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Helpful?
Thank Heidi W
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Heidi W, I am so please we helped you enjoy your stay in our wonderful city. You both seemed to have enjoyed your visit. Don't forget to give me a call the next time that special occasion comes around on 01904625787. Until then take care of yourselves, Chris

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The BESTWESTERN Kilima hotel is a privately run family feel hotel with 26 bedrooms. Located on the west side of the historic city of York we are a 10-15 minute walk to the bar walls and a further 5-10 to the city centre. We are on two bus routes and busses go every 10-15 minutes. Taxis are around £5.00. We have our own car park as well as an indoor swimming pool and small fitness room. All rooms are en-suite and all have flat screen TV and free coffee and tea making facilities. We pride ourselves on our friendly relaxed approach as well as our drive to make every guest stay as enjoyable as possible. ... more   less 

Additional Information about BEST WESTERN Kilima Hotel

Address: 129 Holgate Road, York YO24 4AZ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $126 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Kilima Hotel 3*
Number of rooms: 26
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Also Known As:
Best Western York
York Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Kilima Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Kilima Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room at the back of the hotel as the front overlooks the road.”
 of 5 bubbles jansteve_8, 24 Mar 2017 | Read review
“Book direct with hotel and talk outlining your preferences.”
 of 5 bubbles 991stevec991, 15 Feb 2017 | Read review
“book direct - for free parking - otherwise its £5”
 of 5 bubbles mah18632016, 27 Jan 2017 | Read review
“The four posted suites are so full of character from days gone by”
 of 5 bubbles RabB365, 17 Jan 2017 | Read review
“Rooms seem quiet”
 of 5 bubbles 394ara, 19 Dec 2016 | Read review
5 of 5