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Hilton York

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Hilton York
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2,419 Reviews from our TripAdvisor Community

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Showing 2,373: English reviews
Hertfordshire, United Kingdom
Reviewed yesterday NEWvia mobile

Booked to stay for one night to visit the famous Christmas markets. Location on the hotel was brilliant 10 minute walk from the train station and 5 minutes to the bustle of the shops and markets and festivities. Checked in fine didn't have car with us so can't comment on the car park service. Arrived in room and was extremely...

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Thank Bouncer92
Newark, United Kingdom
Reviewed 2 days ago NEW

Considering it was a suite at a cost of nearly £300/night I was very disappointed with what the hotel delivered. I've stayed in boutique hotels a quarter of the price and been happier. No veggie options for breakfast.

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Thank trevorj183
Durham, United Kingdom
Reviewed 2 days ago NEW

My first afternoon tea didn't disappoint.We went to the Christmas market and it was fab but couldn't find anywhere to eat as it was Saturday and extremely busy.We were parked outside the hotel in the tower car park and saw that there were tables free by the window and thought it might be pricey but by this point we were...

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Thank lottleauline
Preston, United Kingdom
Reviewed 2 days ago NEW

I booked two rooms in this hotel for us and some friends to celebrate my wife's 40th birthday, we had never been to York before so I wanted somewhere located near to all the places that she wanted to visit and for that it is very well situated. The staff are great, polite and really helpful offering suggestions for meals...

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Thank T5118LProb
Gainsborough, United Kingdom
Reviewed 2 days ago NEW

Great location to stay for a shopping trip. Hotel car parking was full but large car park opposite hotel was ok. Stayed 6.30pm - 3pm the following day & cost nearly £19 which is same price as Hilton charge. Room was OK expected it to be more modern but room was clean & bed comfortable. Only downside was our room...

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Thank Hayley B
Gateshead, United Kingdom
Reviewed 2 days ago NEW

I have just returned from an enjoyable stay at the York Hilton where we spent a Sunday night. I travelled with family and we found the hotel conveniently located to visit a snooker event at the Barbican. I booked via the Hilton app which was very easy to use and was sent details prior to arrival to check in online...

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Thank Nick_J55
Manchester, United Kingdom
Reviewed 3 days ago NEW

Great location. Rooms and service exactly what I expected from Hilton Hotels. Car park expensive but felt was more secure than local car park. Iimited tea/coffee but supplies provided at reception, although didn't have white sugar!

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Thank 333stellac
HiltonYork, General Manager at Hilton York, responded to this review

Dear 333stellac, Thank you for taking the time to write a review. We are thrilled to hear that you enjoyed your stay here at the Hilton York Hotel. Providing positive and memorable experiences for our guests is the reason for our success along with our great location. Our hotel staff will greatly appreciate your wonderful feedback as they continue to...

Liverpool
Reviewed 4 days ago NEW

We stayed for one night, to visit York for shopping and a night out. Hotel is very well positioned for all, York has to offer, the room was clean, comfy and fresh. Bar has plenty of choice and the staff are very friendly and helpful.

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Helpful?
Thank Mushy007
HiltonYork, General Manager at Hilton York, responded to this review

Dear Mushy007, Many thanks for your five star review. I am thrilled to see that you enjoyed the central location of the hotel, we are very lucky to be so central to all the main attractions that York has to offer. I am pleased you found the staff to be most friendly and helpful and have shared your feedback with...

Bradford, United Kingdom
Reviewed 4 days ago NEW

Third visit this year and every visit as good (if not better) as the last......cannot wait for the next. Staff very welcoming , professional, efficient and friendly. Rooms comfortable and clean. FIrst class breakfast selections.

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Thank Tony O
HiltonYork, General Manager at Hilton York, responded to this review

Dear Tony O, Thank you for your five star review. Delighted to read you had another ‘excellent stay’ with us and find each stay as good. Thank you for your kind comments about my team, I am proud of them all as they work extremely hard delivering excellent customer service at all times. We look forward to welcoming you back...

Reviewed 4 days ago NEWvia mobile

First time staying here after many trips to York. The staff are really friendly but the first impression upon check in was not great. Having booked the hotel via booking.com and the hotel charging us upfront which was acceptable, our confirmation on booking.com included breakfast for two people on both mornings. When I went to sign in, the lady said...

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Helpful?
Thank Writei
HiltonYork, General Manager at Hilton York, responded to this review

Dear Writei, Thank you for taking the time to write a review about your recent stay at the Hilton York. We always appreciate guest feedback and continuously take comments into consideration as we strive to improve our guest service experience. We would like to apologise for the issues that arose concerning the breakfast charge. This has been brought to the...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton York hotel is the 4-star hotel within the city walls and located in the heart of York. Only 10 minutes walk from York Minster, the railway station and other York attractions. Do business in one of 8 meeting rooms and savour European or Tex-Mex food in the 3 bars and restaurants. ... more   less 

Additional Information about Hilton York

Address: 1 Tower Street, York YO1 9WD, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $147 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton York 4*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton EMEA, HotelTravel.com, Travelocity, Odigeo, Priceline and Hotels.com so you can book your Hilton York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton York Hotel York
Hilton International York
Hilton Hotel York
York Hilton International
Hotel Style:
#17 Luxury Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Hilton York staff and other travellers.
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Questions? Get answers from Hilton York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check in online 24 hours before stay and you can choose your room/ floor of choice.”
 of 5 bubbles Nick_J55, 5 Dec 2016 | Read review
“Book a room overlooking Cliffords Tower - worth the extra money as the room is much bigger and beds larger,”
 of 5 bubbles tankgirl25, 27 Nov 2016 | Read review
“Choose a different Hotel”
 of 5 bubbles LandJ1526, 24 Nov 2016 | Read review
“Check the map the rooms to the rear left as you enter the hotel have no view.”
 of 5 bubbles F8009TAdavidh, 19 Nov 2016 | Read review
“Dont use 342”
 of 5 bubbles claretsBurnley, 14 Nov 2016 | Read review
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