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Novotel York Centre

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#30 of 46 Hotels in York
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2,212 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel York Centre
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Showing 2,154: English reviews
London, United Kingdom
Reviewed 3 weeks ago

We arrived early but our room was ready and we were able to go up and drop our things. We have a nice double room with a view of the canal, very spacious and a comfortable. Our room had an unusual design, with the toilet near the door, however, the bathroom was around the corner from the toilet so you...

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Helpful?
Thank Teresa072
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning Teresa, Thank you so much for your feedback following your recent stay with us. I'm glad you enjoy our easy going team at check in and the lovely view from your room. I have taken notes from your comments about the room and passed them to the housekeeping manager so she can informed her team to avoid any...

Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago

Best thing about this hotel is the location. The bed was very firm (too firm for me) and the 'superior' room was bland. The toilet and bathroom (separate) were in need of updating and the lighting made the room feel cold. Breakfast was fine, with a good variety of cold and hot food, with good service from the staff.

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Helpful?
Thank L1954YPjenm
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you so much for your feedback from your recent stay. I'm glad you enjoy our breakfast and found our team excellent. I have taken notes from your constructive points and will forward them to the team and see if there is anything we can review. It is true also that the hotel is ideally located for exploring...

London, United Kingdom
Reviewed 3 weeks ago

The Novotel is a lovely hotel close to the centre of York in a delightful and peaceful riverside location. Very handy for all the sights, and close to excellent restaurants, bars and pubs. The staff were very helpful and friendly and the overnight charge extremely reasonable.

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Helpful?
1Thank Andrew S
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning Andrew, Thank you very much for your feedback from your recent stay at Novotel York. I'm glad you enjoy your stay with the service received from our team. I hope we can welcome you again soon. Warm regards Maxime Dupont

Chester-le-Street
Reviewed 3 weeks ago

We stopped here with our Tesco vouchers and we had no complaints. We arrived just after 12.00 and our room was already ready. Check-in took seconds and we had had a comfortable stay. The rooms were spacious (although carpet was a bit dirty) and it's the only hotel room I've been in with separate WC. Breakfast was your normal buffet...

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Helpful?
1Thank Geordiedaz
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning Geordie, Thank you very much your great review, I'm glad you found your check in easy going, the room spacious and you enjoy our breakfast. Also it is true, our hotel is ideally located for visiting York with a short walk along the river to reach the city centre and all its attractions. I hope we can welcome...

Leicester
Reviewed 3 weeks ago

Novotel York is very well located for a stay in this lovely city. Riverside location makes it possible to visit the city centre (or even the racecourse, as we did for a meeting) without walking along busy main roads. Staff were very friendly, helpful and efficient at all times. Hotel and room very clean and well presented. We will hopefully...

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Helpful?
1Thank Richard M
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning Richard, Thank you so much for your great review about our hotel. I'm glad you found the hotel ideal for York by being only a 10 minutes walk along the river to the city centre and all its attractions. It is also great to read that you found the hotel clean and well look after by our great...

Bucharest, Romania
Reviewed 3 weeks ago

The hotel is well located, within walking distance to the city center and train station. The staff is welcoming. Rooms are nice and quiet. I had a very good breakfast, but not the best pizza for dinner.

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Helpful?
Thank simonaecaterinab
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning Simone, Thank you very much for your comments from your stay with us. I'm glad you found the hotel clean, our team very welcoming and your breakfast very good. I have passed the message to our Head chef regarding your pizza and he will be looking at it. In the meantime, I hope we can welcome you again...

Waddington, United Kingdom
Reviewed 3 weeks ago via mobile

We recently visited York for a one night break during half term. The hotel was great and a perfect base for a family sightseeing visit, albeit a tiny bit too far out of the town centre to be able to give it full star rating! The staff, facilities and room were all great - lovely touch of presents for the...

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Helpful?
1Thank Katie H
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning Katie, Thank you very much for your comments following your recent stay with us during half term. I'm glad you and your family has enjoyed our hotel and I hope we will be welcoming you again for your next trip in York. Kind regards Maxime Dupont

north wales
Reviewed 3 weeks ago

We have stayed here many times. Only about 10 mins walk to centre of York (at slow pace) Plenty of car park spaces (£11.00 a day). The rooms are of a good size. If you want a walk in shower cubicle request on booking because some only have a shower over the bath. Breakfast is very good with plenty of...

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Helpful?
2Thank waggalot
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Wow, thank you so much for your great review about our hotel. I'm glad you had a fantastic stay with us. I have passed your comments to our breakfast team too so they can appreciate that their hard work to produce a great experience at breakfast has been again recognized. I hope we can welcome you again soon....

Halifax, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed at the hotel for a night while we were in York. We had a fab time in York but the hotel put a downer on the weekend. The smell of drains within the bedrooms was the worst. The vile smell could be smelt within at least three different rooms which we had booked. The smell was that horrific...

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Helpful?
Thank atimson-x
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you very much for your feedback from your stay with us. Please accept my sincere apologizes regarding your experience below our usual standard. Our maintenance has been looking after the issues so hopefully it wont happen again. I understand that you met with one of our receptionist and am very sorry that I did not have the...

Reviewed 4 weeks ago via mobile

We visited Novotel at York during last half term. Typical new style, mid range hotel, with good customer service, small swimming pool and not very big rooms, even the family ones. Apart of cleanliness of breakfast sitting area (it was a busy period though) I cannot say a bad word about the place, just a little bit characterless, that's all.

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Helpful?
Thank Kamil G
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning Kamil, Thank you very much for your comments following your recent stay with us during half term. I'm glad you and your family has enjoyed our hotel and I hope we will be welcoming you again for your next trip in York. Kind regards Maxime Dupont

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel York Centre hotel is a 3 star hotel, ideally located on the banks of the river Foss, alongside the historic city walls, within 5 minutes walk of the main city centre and a short drive to the University of York. All the en-suite contemporary rooms have internet access and satellite TV. Facilities include Elements Restaurant, Bar, indoor heated swimming. There are 8 fully-equipped function rooms for up to 210 people, perfect for meetings or weddings. ... more   less 

Additional Information about Novotel York Centre

Address: 4 Fishergate, York YO10 4FH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $116 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel York Centre 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Novotel York Centre Hotel York
Accor York Centre
Hotel Novotel York
York Novotel
Hotel Style:
#1 Green Hotel in York
#8 Business Hotel in York
#9 Family Hotel in York
#14 Luxury Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Novotel York Centre staff and other travellers.
19 questions
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Lincoln, United Kingdom
6 months ago
2 months ago
Sunderland, United Kingdom
3 months ago

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Questions? Get answers from Novotel York Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on the top floor ,nice views”
 of 5 bubbles Biggles23, 19 Nov 2016 | Read review
“no rooms with good views”
 of 5 bubbles peterhU5207HF, 17 Nov 2016 | Read review
“Ask for a canal view on floor 3 or 4”
 of 5 bubbles Geordiedaz, 14 Nov 2016 | Read review
“Try to book a more premium room”
 of 5 bubbles SnarledComic1, 5 Nov 2016 | Read review
“Not one with interconnecting door”
 of 5 bubbles 792julief, 5 Nov 2016 | Read review
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