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Dean Court Hotel, BW Premier Collection

Hotels.comUSD 152*
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#7 of 46 Hotels in York
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Dean Court Hotel, BW Premier Collection
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1,543 Reviews from our TripAdvisor Community

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There are newer reviews for Dean Court Hotel, BW Premier Collection
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Showing 1,528: English reviews
Reviewed 2 weeks ago via mobile

We had a great short stay in York. Our room at the Deans Court was great, breakfast was included and tasty and we had afternoon tea which was delicious. All the staff was very accommodating. We will definitely stay here again on our next visit to York!

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Helpful?
1Thank Katie G
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Katie G It is pleasing to hear that you had a great visit at the Dean Court Hotel while visiting York including a great room,tasty breakfast and afternoon tea in the company of our very accommodating staff. Thank you for leaving a review after your stay and we look forward to welcoming you back to the hotel in the...

Houston, Texas
Reviewed 3 weeks ago via mobile

This hotel is perfectly situated across the street from York Minster and a quick 10 minute walk from the train station. We arrived early and were able to check in. The staff was extremely friendly and made us feel right at home. The room was spacious, comfortable and quiet. Breakfast was delicious and again the staff was very helpful. I...

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Helpful?
2Thank A9826
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear A9826, Thank you for such a lovely review. I am so pleased you found my staff to be friendly and helpful and you enjoyed your breakfasts. Thanks for the recommendation and lets hope we see you again when visiting out great City again, safe journey home. Kind regards Simon Murphy General Manager

Sheffield, United Kingdom
Reviewed 3 weeks ago via mobile

I had to ring the hotel a couple of weeks before to make a couple of queries and Frederico was really helpful and explained everything to me. This was a good start. We were also advised that even before check in and check out, we could leave our bags with them to avoid lugging them around, which they carried through...

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Helpful?
2Thank mshlheppy
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear mshlheppy Thank you for taking the time to write a detailed review for potential customers thinking of staying at the Dean Court. I find this to be an accurate and fair evaluation of what customers can expect when booking one of our cosy double rooms. We are often commented on just how friendly and helpful we are here and...

Durham, United Kingdom
Reviewed 3 weeks ago via mobile

Booked this hotel for our 40th wedding anniversary. We had a credit o £60 for a evening meal and asked if we could redeem it for Sunday lunch and they agreed with no problem. The lunch was fantastic best Sunday lunch we have both ever had . Valley parking was a great just pull up and they park for you....

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Helpful?
1Thank Bryse
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Bryse, Thank you for your lovely review "fantastic stay". I am so pleased that we helped make your 40th Wedding anniversary stay memorable, and that we served you the best Sunday lunch you have ever had, by my fantastic staff. We look forward to your next visit, the 41st Wedding anniversary ? Kind regards Simon Murphy General Manager

Staffordshire, United Kingdom
Reviewed 3 weeks ago via mobile

Visited on a Friday and staff were friendly and helpful. The hotel provides a private parking facility that is securely gated and the member of staff will drive your car away from outside the hotel, which is so hassle free. Parking is about £18 but this will cover you for the day you arrive and go. Hotel is perfectly located...

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Helpful?
1Thank Paul_b582711
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Paul_b582711 Thank you for reviewing your recent visit to the Dean Court Hotel, It is great to hear that you like our hotel and would use us again in the future, If you are looking to stay with us again then please call the hotel directly as only the staff at the Dean Court know about the different room...

Dubai
Reviewed 4 weeks ago

The Hotel has a great location, 10 minutes walk from the train station and 30 seconds from York Minster! Hotel staff were very pleasant, room was a nice size and breakfast was very good. No complaints from me and I would certainly recommend this Hotel.

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Helpful?
1Thank nicnack21
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear nicnack21 Thank you so much for reviewing your recent visit to our hotel and indeed awarding us a rating of five stars. I am particularly pleased to hear that you found the staff to be very pleasant and that you would recommend Dean Court Hotel to others. We hope to welcome you back to the hotel in the future....

Bradford, United Kingdom
Reviewed 4 weeks ago

We booked this hotel based on reviews we had read and we were not disappointed. We had room 63 a recently refurbished room (a cosy double) and it was lovely.All the staff were great they deserve 10/10 but 2 members of staff were brilliant. Frank the porter was a true gent helpfull friendly but professional in his work, nothing was...

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Helpful?
1Thank Karen H
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Karen H, Thank you for such a glowing review, I am so pleased that my team were all 10 out 10 and i will of course pass on your very kind comments about Steven and Frank, who as you quoted are two of my funniest yet very helpful and professional members of our team. The down side of having...

Greater London, United Kingdom
Reviewed 4 weeks ago

This was our fifth stay in York but our first stay in this hotel as it is usually fully booked, but luckily there was rooms available and also for a better price than I have been quoted on previous occasions, hotel is in a brilliant position and the staff were so helpful and attentive, nothing was too much trouble for...

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Helpful?
2Thank donnagulls
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear donnagulls, Thank you for your lovely review, I am so pleased that on this visit to York we were able to accommodate you, so when its your next 6th visit to our great City you think of us, glad my team were helpful and attentive, lets hope we see you again soon. Kind regards Simon Murphy General Manager

Reviewed 4 weeks ago

Stayed in this Hotel with my wife for Easter weekend. The location couldn't be better, its right in the heart of the city within walking distance of all the city centre shops, restaurants and attractions. The hotel was very clean and tidy and the staff were exceptionally friendly and helpful. The porter who met us at our car when we...

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Helpful?
1Thank PaulG123456789
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear PaulG123456789, Thank you for your review following your Easter weekend stay with your wife. I am so pleased to read that you both thoroughly enjoyed your stay especially my exceptionally friendly and helpful staff. I will pass on your kind comments about Raluca and hope we see you both again in the future. Kind regards Simon Murphy General Manager

Toowoomba, Australia
Reviewed 19 April 2017

The friendly service, convenient location, comfortable accommodation, reasonable rates, and excellent food made this hotel a real highlight of my recent UK holiday. Travelling solo, I really appreciated the friendliness of all the staff. It was just like being at home, only with better cooking!! Thanks again to all at Dean Court Hotel.

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Helpful?
1Thank judy h
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Judy H, Thank you for your wonderful review, I am so pleased that all aspects of your stay were excellent and we were your highlight hotel of your UK trip. I am sure your cooking is just at good at home !! Lets hope we see you again when visiting our Country in the future. Kind regards Simon Murphy...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
The Dean Court has the finest location in the city, standing in the shadow of York Minster. Everything is within walking distance, including city walls and all York's famous attractions.The hotel recently received a Trip Advisor Certificate of Excellence and is a previous winner of the regional Hotel of the Year Award.Entering one finds contemporary design, with emphasis on elegance and comfort. Rooms are well-equipped and individually styled. Superior and de Luxe rooms have outstanding views of the Minster. Rooms have flat screen TVs, 30 ftv channels and DVD players. There's an extensive range of DVD's and an iPOD docking station. Little "extras" include robes, brollies and mineral water. There is free Wi-Fi throughout the hotel. The Dean Court is notably child-friendly with four well equipped family rooms. Guests with limited mobility or in wheelchairs will also enjoy facilities in a quartet of rooms. Ramp access is available with staff assistance, all public rooms and restaurants are on one level, no steps. D.C.H the Restaurant has a 2AA Rosette Award whilst THE COURT Bistro & Bar offers a more informal menu in a setting with mixed seating styles. Both eateries offer the finest food and service, with local and seasonal local produce predominant in menus.There is an impressive range for vegetarian guests and those with gluten free diets. The eighty-bin wine list offers twenty wines by the glass, and a large choice of beers from local breweries and around the world. An extensive cocktail list is available too.The hotel is non-smoking. Public areas are air-conditioned. The hotel has its own secure car park which is competitively priced and includes a valet-parking service ... more   less 

Additional Information about Dean Court Hotel, BW Premier Collection

Address: Duncombe Place, York YO1 7EF, England (Formerly Dean Court Hotel, Best Western Premier Collection)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $158 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dean Court Hotel, BW Premier Collection 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Best Western York
York Best Western
Hotel Style:
#4 Business Hotel in York
#4 Luxury Hotel in York
#6 Romantic Hotel in York
#7 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Dean Court Hotel, BW Premier Collection staff and other travellers.
23 questions
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Bournemouth, United Kingdom
2 months ago
West Chester, Pennsylvania
3 months ago
Manchester, United Kingdom
6 months ago
England, United Kingdom
6 months ago

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Questions? Get answers from Dean Court Hotel, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 30 is spacious and front facing.”
jeanbarryWales, 24 May 2017 | Read review
“Rooms on the interior side are probably quieter.”
rvague, 22 May 2017 | Read review
“Rooms in the newer part of the hotel”
robertff, 20 May 2017 | Read review
“Ask to inspect your room first, and if its on the third floor, don't take it.”
Flowingfast, 19 May 2017 | Read review
“Don't eat in - very expensive for what you get.”
AlanF_100, 8 May 2017 | Read review
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