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The Grand Hotel & Spa

Booking.comUSD 203*
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#6 of 46 Hotels in York
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Grand Hotel & Spa
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3,805 Reviews from our TripAdvisor Community

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Showing 3,758: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed 21 December 2015

Top quality hotel with staff who live up to the five star rating. The building and therefore the rooms are beautifully built, very spacious and extremely well equipped. The spa and pool has a great relaxing atmosphere, and the packages you can get including treatments with your stay are great value for money. Brilliant for getting the train to York...

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Helpful?
1Thank PeteCriddle
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear PeteCriddle, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable visit with us and it’s great to know that we were able to look after you so well on your romantic weekend. We are exceptionally lucky to be situated in such a glamorous...

Reviewed 21 December 2015

This was our first time in York and staying in this hotel made our visit more memorable. The hotel was stunning, spotlessly clean and the staff were most attentive. We had a room upgrade which was most welcome. We Would defiantly return to this hotel if we were to re visit York.

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Helpful?
Thank Semnia
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Semnia, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable first visit with us and it’s great to know that we were able to look after you so well. We are currently looking forward to a complete redesign of the hotel decor including...

Chesterfield, United Kingdom
Reviewed 20 December 2015

A lovely hotel without hot water! A problem which they failed to sort so we had cold shower before dinner. I had booked the weekend for my husbands 60 th birthday, we could have gone to the Ibis and had hot water. Still waiting for the manager to contact me one week on. A special weekend spoilt.

Review collected in partnership with Amoma.com
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Helpful?
3Thank T1197DAsusand
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear T1197DAsusand Thank you for taking the time to reveiw your stay with us at the Grand Hotel and Spa. I am so sorry to hear that there was an issue with the water in your room and that left you unable to have a shower before you went out that evening. We have been made aware of an issue...

Rotherham, England
Reviewed 20 December 2015

Great room with separate bathroom and toilet rooms. A comfy bed and all amenities such as robes and slippers, umbrellas, iron and board and lovely toiletries. Breakfast was very expensive so we just walked over the bridge into York and found a cosy pub.

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Helpful?
Thank JanenDave
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear JanenDave, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable visit with us and it’s great to know that we were able to look after you so well. We are currently looking forward to a complete redesign of the hotel decor including the...

York, United Kingdom
Reviewed 19 December 2015 via mobile

We attended this event last year and really enjoyed it, however last night was very poor. The food and waitress service was good but the music was dire. The live band - 2 guitarists, a drummer and a female singer left a lot to be desired. The singer just didn't have enough power in her voice and was often drowned...

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Helpful?
Thank Michelin_diva
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Michelin_diva Thank you for taking the time to review your visit to the Black Tie Party Night at the Grand Hotel and Spa. Firstly I am delighted to hear that both the food and service on the evening was good and that you were able to enjoy these aspects of your party. I am disappointed to hear that the...

Bradford, United Kingdom
Reviewed 19 December 2015

What a fantastic hotel! Stayed for one night as part of our works Christmas party The care starts before you even enter as the doorman r a n out to us to take our bags Check in was quick and the room fantastic everything you would need lovely bed mini bar fab bathroom and spacious high ceiling to room very...

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Helpful?
1Thank Andy L
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Andy L, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable visit with us and it’s great to know that we were able to look after you so well. We pride ourselves on going the extra mile and providing an intimate service which...

Greater London, United Kingdom
Reviewed 17 December 2015

I used the hotel to host a three day business conference with accommodation for 30 people. All aspects of the service from pre event planning to the support provided by the front desk, the concierge team and all other members of the hotel was of the highest standard. Whenever arrangements were changed it was never a problem. Any last minute...

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Helpful?
Thank Mike K
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Mike K, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable visit with us and it’s great to know that we were able to look after you and the members of your conference so well. Being Yorkshire’s only 5* hotel we believe that...

Bradford, United Kingdom
Reviewed 16 December 2015

We stayed on a Saturday night recently. We had 2 rooms on the 3rd floor which were very clean, comfortable and very quiet, just what we wanted. We enjoyed the use of the spa and had the pool to ourselves even though the hotel was busy. We also had afternoon tea served in the lounge and it was delicious. We...

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Helpful?
Thank AJKYorkshire1
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear AJKYorkshire, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had another enjoyable visit with us and it’s great to know that we were able to look after you so well once again. Being Yorkshire’s only 5* hotel we believe that going the extra mile and...

Liverpool
Reviewed 15 December 2015

Beautiful hotel comfort and cleanliness are top notch. Bedroom was very large with complimentary tea and coffee which was very welcome.bed was beautiful and the toiletries were wonderful. Staff extremely helpful nothing was too much trouble.

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Helpful?
1Thank 903Millie
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear 903Millie, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable visit with us and it’s great to know that we were able to look after you so well and that you particularly enjoyed the comfort and luxury Molton Brown toiletries in your bedroom....

Huntingdon, United Kingdom
Reviewed 15 December 2015

My husband and I stayed for 2 nights as a birthday treat. Our room was lovely, a small suite I think. Used the facilities, bar and restaurants on both days. The staff were amazing, friendly and helpful. The spa was busy but we had a relaxing swim, sauna & steam. The food both evenings was exceptional .. I imagine an...

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Helpful?
Thank SamP1967
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear SamP1967, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable visit with us and it’s great to know that we were able to look after you so well for your birthday treat. It’s great to know that you appreciated our Hudson’s restaurant so...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $251 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#3 Luxury Hotel in York
#3 Romantic Hotel in York
#3 Spa Hotel in York
#3 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
65 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room didn't have much of a view but it was certainly quiet.”
  • View of York Minster from the city walls opposite the hotel
PieterB63, 23 May 2017 | Read review
“Our room was just a classic but good enough for a couple of days.”
_mandy_gail50, 23 May 2017 | Read review
“402 is a fabulous room.”
908RobertM, 22 May 2017 | Read review
“Just enjoy the hotel and the beautiful City of York. Try the cocktails, they are superb.”
202DianeN, 17 May 2017 | Read review
“We are unable the answer questions on the rooms, we had Afternoon Tea only”
672GinaG, 11 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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