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The Grand Hotel & Spa

Booking.comUSD 203*
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#6 of 46 Hotels in York
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Grand Hotel & Spa
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3,805 Reviews from our TripAdvisor Community

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Showing 3,758: English reviews
London, United Kingdom
Reviewed 30 December 2015 via mobile

The Grand used to be the City Council building and to developer has retained that old school feel with wide corridors, panelled rooms and high ceilings throughout. Excellent accommodation - we booked standard rooms which were generously proportioned with comfortable beds and sizeable bathrooms. Disabled room met all needs. Good bars with quality selection (especially good range of gins) and...

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Helpful?
1Thank Phil S
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Phil S, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable visit with us and it’s great to know that we were able to look after you so well. It’s wonderful to hear you were able to make the most of our hotel’s...

Wrexham, United Kingdom
Reviewed 27 December 2015

We stayed here just before Christmas for our first wedding anniversary...and we'd stayed here last year for our 'mini-moon' at the same time. The hotel accommodated our request to be in the same room and left us an anniversary card...an example of a couple of the small but special touches that make any stay here special. The staff are all...

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1Thank Seren123
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Seren123, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had another enjoyable visit with us and it’s great to know that we were able to look after you so well on your special first anniversary. As for the surroundings we are exceptionally lucky to be...

Brisbane, Australia
Reviewed 27 December 2015

Stayed here Christmas 2015 - very disappointing, 5 star it is not. The rooms are nice, the lighting is dreadful, the Christmas menu was very ordinary, no Christmas cake, nuts or lollies on tables, there were not even enough Bon bonds on our table. Service was slow and very ordinary. Went to play monopoly on Christmas afternoon, but the dies...

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Helpful?
Thank spratsmum
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Spratsmum Firstly let me thank you for taking the time to write a review on your stay with us at the Grand Hotel and Spa. I am sorry that your stay with us was not up to the standard you had expected. Rest assured we have taken on board all of your points and will look at how we...

Gloucestershire
Reviewed 26 December 2015 via mobile

There was so much to like about this hotel: location a stone's throw away from the railway station and city centre; warm welcome at reception; wide open corridors beautifully decorated for Christmas; well-appointed rooms with high ceilings and Molton Brown toiletries; sumptuous breakfasts; pleasant spa area; afternoon tea. I could go on. A thoroughly enjoyable weekend stay. Recommended.

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1Thank Mdap64
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Mdap64, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable visit with us and it’s great to know that we were able to look after you so well on your relaxing break. It’s great to hear that you were able to make good...

Reviewed 26 December 2015 via mobile

My partner took me here for a relaxing weekend. The hotel room was beautiful. Being able to make use of the spa facilities was also a wonderful treat. A magnificent hotel. So close to all the attractions of York. Well worth a visit.

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Thank 24601SC
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear 24601SC, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable visit with us and it’s great to know that we were able to look after you so well on your relaxing break. As for the surroundings we are exceptionally lucky to be situated...

Newcastle upon Tyne, United Kingdom
Reviewed 24 December 2015

We spent one night at the Grand with afternoon tea, spa session and breakfast included. An experience which we would recommend to anyone. Service was excellent throughout without any problems. The occasion was my wife's 60th birthday.We arrived a little early and decided to have a little look around the hotel and during this activity the staff member learnt of...

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Helpful?
1Thank John T
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear John T, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable visit with us and it’s great to know that we were able to look after you so well – particularly for your wife’s special birthday! Being Yorkshire’s only 5* hotel we believe...

London, United Kingdom
Reviewed 24 December 2015 via mobile

We responded to an email offer of 15% discount and we happily surprised. Expected it to be posh and expensive but if you avoid the wine it is quite reasonable and the newly refurbished surrounding is lovely. Staff are trained well and good mannered looking like they are interested anyway.

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Helpful?
1Thank trustingdene
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear trustingdene, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable visit with us and it’s great to know that we were able to look after you so well. We are currently looking forward to a complete redesign of the hotel decor including the...

London, United Kingdom
Reviewed 23 December 2015 via mobile

We stayed here for one night on the way up to see family. It's very centrally located so great for exploring the city and eating out. The room was spacious and luxurious and had a wonderfully big bath. All the staff were friendly and professional and the breakfast was superb. The swimming pool is relaxing and clean. We would definitely...

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Helpful?
Thank Zoe23
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Zoe23, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable visit with us and it’s great to know that we were able to look after you so well. As for the surroundings we are exceptionally lucky to be situated in such a beautiful...

Durham, United Kingdom
Reviewed 23 December 2015

We spent a couple of days at 'The Grand' to celebrate my husband's 50th birthday last week. We had never been before but reviews etc were very good. We were not disappointed, the hotel and staff were fabulous. Everything was very clean and well looked after. Nothing was too much trouble for the friendly staff. We were offered champagne on...

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Helpful?
Thank Julie B
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Julie B, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable visit with us and it’s great to know that we were able to look after you so well – particularly for your husband’s special birthday. We believe that going the extra mile...

Nottinghamshire, United Kingdom
Reviewed 21 December 2015 via mobile

We spent 1 night at The Grant Hotel to celebrate my wife's mother's 80'th. Its a beautiful building converted from a Victorian Railway office block. The hotel has been superbly refurbished, retaining the history and atmosphere of a bygone age. For the price of a good B&B, 'The Grand' is in my opinion very good value. Included is complimentary use...

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Helpful?
2Thank Tim I
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Tim I, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that you had an enjoyable visit with us and it’s great to know that we were able to look after you so well on your special occasion. We believe that going the extra mile and providing an...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $251 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#3 Family Hotel in York
#3 Spa Hotel in York
#3 Luxury Hotel in York
#3 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
65 questions
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See all questions (65)

Questions? Get answers from The Grand Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room didn't have much of a view but it was certainly quiet.”
  • View of York Minster from the city walls opposite the hotel
PieterB63, 23 May 2017 | Read review
“Our room was just a classic but good enough for a couple of days.”
_mandy_gail50, 23 May 2017 | Read review
“402 is a fabulous room.”
908RobertM, 22 May 2017 | Read review
“Just enjoy the hotel and the beautiful City of York. Try the cocktails, they are superb.”
202DianeN, 17 May 2017 | Read review
“We are unable the answer questions on the rooms, we had Afternoon Tea only”
672GinaG, 11 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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