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The Grand Hotel & Spa

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#6 of 46 Hotels in York
Certificate of Excellence
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1 room 2 adults 0 children
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The Grand Hotel & Spa
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3,672 Reviews from our TripAdvisor Community

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Showing 3,628: English reviews
Houston, Texas
Reviewed 14 May 2015 via mobile

Not exactly the cheapest place I've ever stayed but you get what you pay for. We had dinner in the restaurant - the ambiance and food were very good indeed. The service throughout our stay by all staff was top notch. It's the little things like the courtesy umbrellas that make the difference. Other hotels could learn a lot from...

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Helpful?
1Thank braveheart_73
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Braveheart_73, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and so pleased to hear that the team was able to look after you and make your stay so memorable. It will be...

Torpoint
Reviewed 14 May 2015

Three night stay here in May. Staff very friendly and helpful, hotel was close to the city centre and railway station. Food was excellent, not a fan of having to pay a lot of money and having to search for the food on the plate but cannot fault the taste or quality of the meal. Room was interesting, two levels,...

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Thank David S
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear David S, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and so pleased to hear that the team was able to look after you so well. It will be our pleasure to...

Leamington Spa, United Kingdom
Reviewed 14 May 2015 via mobile

Stayed for 2 nights. Lovely afternoon tea. Great place to relax. Will come again. Lovely and clean. Good service. Scones to die for. We felt very relaxed after our stay and would recommend to anyone. The choice and quality of their teas is great. The rooms clean and tidy. Staff very helpful.

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Helpful?
Thank Sandyppp
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Sandyppp, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and so pleased to hear that the team was able to look after you and make your stay so memorable. It will be...

Reviewed 13 May 2015 via mobile

My partner and I stayed at this delightful hotel for one night as I was born and brought up in York which my partner has never visited as I now reside in Lancashire. On arrival we were greeted with great professionalism and warmth which made us both feel welcome straight away! Check in was straight forward and our luggage was...

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2Thank Jordan H
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Jordan H, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and so pleased to hear that the team was able to look after you and make your stay so memorable. It will...

ALLENWOOD
Reviewed 12 May 2015

stayed in room 236 May 2015. Room was incredible, huge with giant windows with fabulous views. Staff could not be more accomodating, tea and coffee room service was no charge, a nice touch. Had the tasting dinner one night at the restaurant, impeccable. This hotel is absolutely outstanding.

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Thank DTNJLAW
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear DTNJLAW, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and so pleased to hear that the team was able to look after you so well. We look forward to welcoming you back...

Harrogate, United Kingdom
Reviewed 11 May 2015

Stayed one night at the Grand (Friday 8th May) as a 30th birthday treat for myself and best friend. Prior to our stay I contacted the hotel to book spa treatments and they were able to accommodate this at our preferred time. Check in was swift and staff were friendly. Our room (number 9, classic twin) was located just down...

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Helpful?
Thank Sarah_A_24
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Sarah_A_24 Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and so pleased to hear that the team was able to look after you so well and make your birthday so memorable. We...

London, United Kingdom
Reviewed 11 May 2015

I booked to have Hendricks Afternoon Tea here as part of my sister-in-laws hen party. The hotel were very accommodating, especially as I had to keep amending the booking due to changing numbers but this didn't phase them at all. The service is top notch and all the staff very pleasant and professional. The afternoon tea was delicious and very...

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Helpful?
1Thank Charlotte W
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Charlotte W, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable afternoon tea with us and so pleased to hear that the team was able to look after you so well – Sahbi in particular. We...

Lancashire
Reviewed 11 May 2015

You couldn't get a better location in my opinion than the Cedar Court Grand in York. Less than 10 minutes walk across the Lendal Bridge and your in the main area for bars, restaurants and general exploring. Arrival and parking at the hotel was a bit of a challenge on a busy Saturday afternoon in York. The main hotel entrance...

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Thank Smudge43
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Smudge43, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and so pleased to hear that the team was able to look after you so well. We look forward to welcoming you back...

Seattle, Washington
Reviewed 11 May 2015 via mobile

ARRIVAL/CHECK-IN/CHECK-OUT The train ride from London was an easy 2 hour ride from London King's Cross. These trains appear to leave on the 1/2 hour and hour, so there was no huge rush to make sure we made it to the station at a specific time. We arrived early to York around 11:30, and the hotel is an easy walk...

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2Thank Konnichiwawa
Beverley, United Kingdom
Reviewed 10 May 2015

We recently stayed at the hotel in room 336 on the 10/4/15 for one night. I booked the hotel as it looked great and I thought it would be the best hotel in York. The hotel was good in many respects however we had the following issue… Below is an extract from the e mail I sent to the hotel...

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7Thank v12334
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear v12334 Unfortunatly we have not received any of your emails on any of the dates that you have quoted. If you do wish to discuss this further please contact me personally on ben.morcombe@thegrandyork.co.uk Kind Regards Ben Morcombe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $209 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#3 Luxury Hotel in York
#3 Spa Hotel in York
#3 Family Hotel in York
#3 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
63 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book a room at the front of this hotel, they are too noisy and you will not get any rest.”
 of 5 bubbles carolineh601, 19 Mar 2017 | Read review
“First floor facing the front of the hotel”
 of 5 bubbles Lol313, 14 Mar 2017 | Read review
“503 gives decent view towards rail station, quiet and clsoe to lift!”
 of 5 bubbles seawisedave, 10 Mar 2017 | Read review
“I am led to believe that each room in this hotel is different. Room 224 did not suffer from any disruption. It was a very pleasant stay.”
 of 5 bubbles 1stprinciples, 2 Mar 2017 | Read review
“Executive rooms are not much more expensive, but worth the money.”
 of 5 bubbles hate-popups, 27 Feb 2017 | Read review
5 of 5