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The Grand Hotel & Spa

CancelonUSD 203*
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#6 of 46 Hotels in York
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 246*
USD 203*
Great Deal
USD 207*
USD 246*
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The Grand Hotel & Spa
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3,797 Reviews from our TripAdvisor Community

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Showing 3,750: English reviews
Beadnell, United Kingdom
Reviewed 10 September 2015

We have used this hotel for business meetings many times and have always thought their standards were befitting their 5 star rating. Myself and my colleagues had an opportunity to stay whilst at a 2 day meeting this week and were less than satisfied when we tried to check in for our overnight accommodation to be told that we did...

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Helpful?
10Thank Alison K
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Alison K Thank you for taking the time to review your stay with us at the Grand Hotel and Spa. I know that this matter has now been clarified with the booking agent who made the booking on your behalf and ironed out the issues that arose in terms of the mistake they made with the bedroom bookings. I...

Downingtown, Pennsylvania
Reviewed 10 September 2015

Perfect location for travelers using rail - the hotel is literally a 3 minute walk. We had a standard room which was very well appointed, spacious bathroom with double shower heads, heated towel racks, and ample lighting. The staff was very pleasant and helpful. Great breakfast at the hotel. Cocktails on the outside terrace was lovely with ample, comfortable seating....

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Helpful?
Thank jan l
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Jan l, Thank you for taking the time to review your trip to York and your stay with us here at The Grand. We are delighted to hear that you had an enjoyable stay with us and pleased to know that the team was able to look after you so well. We are very lucky to be situated not...

Milton Keynes, United Kingdom
Reviewed 8 September 2015

A very good hotel where there is a lot of attention to the little additional things that can make a difference. The staff are good, polite and helpful. However, in trying to go the extra mile they sometimes forget to go the first hundred yards. For example, getting the guest name wrong, forgetting the toast at breakfast. Good hotel, not...

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Helpful?
1Thank KevinStonyStratford
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear KevinStonyStratford Thank you for taking the time to review your stay with us at the Grand Hotel and Spa. I am pleased to hear that you had such a great stay with us and the team were able to make you feel so welcome. I am sorry we made a few mistakes and rest assured we will address these...

Manchester, United Kingdom
Reviewed 8 September 2015

This was our 6 th visit back to the the grand hotel in york . The staff are extremely attentive & very helpful we stayed in a junior suite which I adore it is a expensive hotel we stayed for 3 nights but is worth it for a nice treat in york .we have always had breakfast in own room...

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Helpful?
Thank Tina C
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Tina C, Thank you for taking the time to review your trip to York and your stay with us here at The Grand. We are delighted to hear that you had an enjoyable stay with us and pleased to know that the team was able to look after you so well. It will be our pleasure to welcome you...

Norwich, United Kingdom
Reviewed 5 September 2015

My Husband and I stayed for three nights in a classic room. It is a magnificent building in a fantastic location for exploring York. We travelled by train and the hotel was only a few minutes walk from the railway station. Our room was spacious and well equipped with a modern bathroom featuring a double shower. There was a great...

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Helpful?
1Thank Karen K
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Karen K, Thank you for taking the time to write such a lovely review of our hotel. We are delighted to hear that the team was able to look after you and make your stay so memorable. It’s wonderful to know you were able to take full advantage of our superb facilities and thoroughly enjoy your time with us...

London
Reviewed 5 September 2015 via mobile

We stayed here as a large, varied aged family group over the bank holiday weekend. The staff are very attentive and helpful. We ate in Hudson's for one night and the food is superb. Expensive, but it's that sort of menu. Definitely worth the splurge. I stayed in a room with my daughter and found it comfortable and quiet, although...

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Helpful?
2Thank LondonSeh
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear LondonSeh Thank you for taking the time to review your stay with us at the Grand Hotel and Spa. I am absolutely delighted that the team looked after you so well and that the meal you had in Hudsons was so good. I am sorry that there were a few issues with noise and noisy mechanical items, we will...

Reviewed 5 September 2015 via mobile

We visited the Spa just for the day and it was amazing. It was a birthday present for my mum, it was very clean with a great smell in the air... There was a massive amount of treatments but we settled on a massage it was great and all the people where very friendly and polite. Definitely a must if...

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Helpful?
Thank Paige M
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Paige M, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. It’s wonderful to hear you were able to take full...

Stroud, United Kingdom
Reviewed 4 September 2015

This is a really lovely property, just steps away from the train station it has a great location and is an easy walk into town. The hotel keeps its history as the former headquarters of the North Eastern Railway whilst having a fresh and modern décor. My room was so spacious and the bathrooms were of a great standard; one...

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Helpful?
1Thank Harriet F
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Harriet F, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. It will be our absolute pleasure to welcome you back...

Kingston-upon-Hull, United Kingdom
Reviewed 4 September 2015 via mobile

Wonderful hotel with lots of character. The staff are very attentive but not intrusive. The rooms are very spacious, immaculately clean and very comfortable. Location is perfect for all areas of York. Perfectly friendly for children. Will definitely come back.

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Helpful?
2Thank Elsie247
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Elsie247, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. It will be our absolute pleasure to welcome you back here...

Reviewed 3 September 2015 via mobile

Beautiful hotel! Unfortunately didn't get to see the spa, as we did explore the city a lot! We will be back next year for our year wedding anniversary and thankyou to the amazing staff who found my husbands wedding ring! Thank you Mr and Mrs Hammond

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Helpful?
1Thank Cherie C
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Cherie C, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted to hear that you and your husband had such an enjoyable stay with us. We are equally thrilled that a member of our team was able to find the missing wedding ring! It...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $248 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#3 Romantic Hotel in York
#3 Luxury Hotel in York
#3 Spa Hotel in York
#3 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
65 questions
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See all questions (65)

Questions? Get answers from The Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“402 is a fabulous room.”
908RobertM, 22 May 2017 | Read review
“Just enjoy the hotel and the beautiful City of York. Try the cocktails, they are superb.”
202DianeN, 17 May 2017 | Read review
“We are unable the answer questions on the rooms, we had Afternoon Tea only”
672GinaG, 11 May 2017 | Read review
“Ask for a quiet room on an upper floor”
BarbaraR58, 11 May 2017 | Read review
“Front room”
686ay_eg_ld, 9 May 2017 | Read review
5 of 5
Cancelon
USD 203* /night
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Expedia.comUSD 207
Booking.comUSD 246
TravelocityUSD 207
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Prices are for 1 room, 2 adults
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