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The Grand Hotel & Spa

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#4 of 46 Hotels in York
Certificate of Excellence
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3,488 Reviews from our TripAdvisor Community

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Showing 3,445: English reviews
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW via mobile

Grand historical building from an architectural point of view. I enjoyed my one night stay and would highlight the following points: 1) 5-8 minute walk to York train station, to York Minster and the Shambles. 2) large very comfortable rooms. Really felt like at home. 3) Free pool/Spa is a definite bonus. 4) Great service provided by the doormen/porters. Just... More 

Helpful?
Thank Michael B
Blackpool, United Kingdom
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 2 days ago NEW

My husband and I stayed here for a two night break. The room was a standard room but nothing about it was standard. It was spacious, full of all the little details and extremely comfortable. The staff are second to none. Friendly, cannot do enough for you and polite. Located a few minutes walk from the centre of York yet... More 

Helpful?
Thank christine n
Shrewsbury, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
Reviewed 2 days ago NEW via mobile

Stayed at The Grand whilst visiting the Christmas markets. Arrived at the hotel to find that we had been upgraded to the executive twin room which was a really lovely room, very spacious and had everything that we needed. Fresh water and toiletries were provided at turndown in the evening. We used the spa which is small but well maintained... More 

Helpful?
Thank ah-explore
London
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW

We booked another hotel (near the Minster after reading great reviews), but on our arrival were told an error had occured and our two nights booking had only been reserved for one. Long story short, after some fuss, we were transferred here and how delighted we finally were. Rooms were big, spotlessly clean, staff attentive and accommodating; so much so,... More 

Helpful?
1 Thank egoroney
Bolton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

I stayed with 3 friends over the weekend. It is a lovely hotel but not quite 5* in its treatment of our group. The sauna was unavailable, so we just had a steam room and the pool as our spa facilities. we requested newspapers for both rooms- none ever arrived. We had to wait 30-40 mins for waiter service on... More 

Helpful?
Thank tinaservice
Essex, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

We have just returned from the hotel where we stayed for our honeymoon, and we would say that it's one of the best hotels we have ever stayed in. Initially the spa made an error in not booking our treatments in, however, the manager Daniel resolved this efficiently and managed to make our stay truly memorable. We was upgraded to... More 

Helpful?
Thank Erinhf
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear Erinhf, What can I say? Except that we could not really hope to receive a more generous and thoughtful review. It was a genuine pleasure to meet you both and to have been instrumental in helping to make your stay with us so memorable. I was delighted to learn that you were able to experience so much of what... More 

stalybridge cheshire
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 days ago NEW

great hotel ,with really nice helpful staff all with a smile on there face, special mention to wayne on the door who seemed to go that extra mile for everyone i saw him deal with, ,helped us park the car as the road was up outside the hotel and had lots if info about york and where to go and... More 

Helpful?
Thank 47lorraine_c
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear 47lorraine_c, Thank you for taking the time to leave a review for The Grand Hotel & Spa. I am delighted to hear that you felt so well-looked-after by our staff during your stay and I would have no hesitation in agreeing with you that our Doorman Wayne is a credit to the hotel. Needless to say, we look forward... More 

1 review
Reviewed 4 days ago NEW via mobile

We stayed Sunday night, what a lovely stay! We enjoyed every minute, bedrooms were lovely and spacious. I was extremely pleased with the high level of personal service the concierge gave, making sure we were OK and couldn't do enough for us. The reception staff were lovely too. A great historical building. Well worth a stay.

Helpful?
Thank Victoria C
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear Victoria C, Thank you for your lovely review of The Grand Hotel & Spa. I am delighted to hear that you found your room to be so comfortable and spacious and that you felt so well-looked-after by our Front of House team. Naturally, we hope to welcome you back to The Grand in the not too distant future and... More 

2 reviews
Reviewed 4 days ago NEW via mobile

I stayed at the Grand when visiting York to attend the BBC History Weekend. This hotel is well located , less than 5 minutes walk from the station, and close to the centre of this beautiful city. I was very impressed by the warmth of the welcome from the doormen and reception staff. The hotel has been sympathetically converted from... More 

Helpful?
Thank Kirsteen C
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear Kirsteen C, Thank you for your thoughtful and generous review of The Grand Hotel & Spa. I would say that the title of your review sums up perfectly exactly what it is we strive to achieve every single day, namely a highly personalised and attentive service for all of our guests, coupled with a warm Yorkshire welcome. Reading your... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW via mobile

Booked two rooms with a good friend, both rooms very nice, service very good. Enjoyed breakfast in our room! Spa facilities very nice, I had a aromatherapy massage which definately did the trick. Will visit again in the future :-)

Helpful?
Thank Brett L
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear Brett L, Thank you for taking the time to leave us a review. I am delighted to hear that you and your friend had such an enjoyable stay stay with us and that you had the opportunity to make use of our wonderful spa facilities. Naturally, we look forward to welcoming you back to The Grand and thank you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $211 - $637 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#2 Spa Hotel in York
#3 Family Hotel in York
#3 Luxury Hotel in York
#3 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
49 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the entry can get noisy when party goers are singing in the streets.”
 of 5 bubbles sierraartist, 29 Nov 2016 | Read review
“there is work going on at the back of the hotel so noisier rooms at the moment, we were offered early check in to one of these rooms”
 of 5 bubbles 335jeannetteb, 24 Nov 2016 | Read review
“We stayed in room 311, very spacious and comfortable.”
 of 5 bubbles mwalters10, 15 Nov 2016 | Read review
“All great we stayed in an executive double and that was nice.”
 of 5 bubbles U7586VMrichardb, 14 Nov 2016 | Read review
“Dont book a standard room as they looked very small. Executive was a nice size.”
 of 5 bubbles LizzISykes, 8 Nov 2016 | Read review
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