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    Mercure Norwich Hotel

    121-131 Boundary Road, Norwich NR3 2BA, England
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    May 7
    May 8
    1 room, 2 adults, 0 children
    USD 86*View Deal
    USD 86*View Deal
    Traveller (84)
    Room & Suite (33)
    Dining (7)
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    641 reviews
    #21 of 50 hotels in Norwich
     
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    Overview

    • Excellent22%
    • Very good28%
    • Average27%
    • Poor13%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Holiday Inn Norwich
    641 reviews
    #21 of 50 hotels in Norwich
     
    Holiday Inn Norwich City
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    #8 of 50 hotels in Norwich
     
    BEST WESTERN Brook Hotel Norwich
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    #20 of 50 hotels in Norwich
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (648)
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    121 - 125 of 648 reviews

    Reviewed 11 July 2016

    Don't be fooled by the photo of this hotel it's on the edge of an industrial estate tucked in behind a bank. It is the stop off for coach trips. The whole hotel is so hot that air conditioning had to be on all day...More

    1  Thank elizabeth r
    Response from Stuart C, General Manager at Mercure Norwich Hotel

    I'm sorry you didn't enjoy your stay Elizabeth. I thought your reference to coaches was a criticism until I realized you were on one. We do try hard to make all our customers most welcome irrelevant of their mode of transport.

    Reviewed 8 July 2016

    I stayed at this hotel due to business and it was nice. I occupied a privileged room, however, didn't actually see much difference then what is offered with a standard. It didn't actually have any tea making facilities at all (which I find VERY strange),...More

    Thank JLRossiter
    Response from Stuart C, General Manager at Mercure Norwich Hotel

    Thank you for a kind and balanced review. I am delighted that my team impressed with service and food. There is a tea/coffee tray in every room (possibly neatly tucked away in a cupboard) and all restaurant details are on the information page on the...More

    Reviewed 6 July 2016

    Was only doing an overnight stay whilst attending a friends wedding in so wasn't expecting the Grand Plaza or nothing but hotel on the whole was very average. Rooms are pretty standard, bathrooms are very dated and certainly need make-over, Although staff were courteous and...More

    Thank TFane87
    Response from Stuart C, General Manager at Mercure Norwich Hotel

    Thank you for your comments and particularly your kind references concerning the staff. I will pass on your ideas regarding our entrance doors. Positive ideas are always most welcome.

    Reviewed 3 July 2016 via mobile

    Staff are courteous and friendly, rooms are small in size, breakfast: quality of food average, location: ideally located for UEA, not far from city centre also fast entry, exit from the city, just off the ring road. In an industrial estate, not suitable if you...More

    Thank Sanjay P
    Response from Stuart C, General Manager at Mercure Norwich Hotel

    Thank you for your kind review. We have entertained many proud and excited families who are here to celebrate graduations at the UEA. Congratulations to you all!!

    Reviewed 3 July 2016

    We had a short break in Norwich and took in a show during our stay. We found the staff very friendly,and the rooms light and airy even though we were on the ground floor there was no traffic noise as this hotel is very near...More

    Thank Michael c
    Response from Stuart C, General Manager at Mercure Norwich Hotel

    Thank you for a most kind review and particularly your positive comments regarding my hard-working team. Please come back and see us soon.

    Holiday Inn Norwich
    641 reviews
    #21 of 50 hotels in Norwich
     
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    564 reviews
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    Holiday Inn Norwich North Hotel
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • USD 86 - USD 165 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in Norwich
    Photos
    Traveller (84)
    Room & Suite (33)
    Dining (7)
    Hotel & Grounds (71)
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    Questions & AnswersAsk a question
    sezco1981
    Hi, I was just wondering whether it's worth upgrading to a premium room? Staying for two nights and am concerned about recent reviews, thanks
    29 March 2017|
    Answer Show all 3 answers
    Response from Tay H | Reviewed this property |
    Hi well it depends how demanding you are, i find the room and the service fine but not sure about food, remember its a 4 star budget hotel not luxury ! some people spent some times in Philippines and they expect the same... More
    1
    Vote
    SleepyMidlands
    We are considering booking this hotel for a short break but recent reviews are rather off-putting, particularly about the local area. We like a choice of places to eat and drink when on holiday and we are not the biggest fans of Weatherspoons. Are there any nice restaurants and pubs close to this hotel?
    20 July 2016|
    Answer Show all 7 answers
    Response from RANCH99 | Reviewed this property |
    Foods on the hotel restaurant are expensive but it's nice we normally eat at the town there are plenty of restaurant to choose it depends what you want to eat and there's a lot of pub to choose.
    0
    Votes
    Sarah H
    Cost of cab to city centre
    26 February 2016|
    Answer
    Response from Jonny S | Reviewed this property |
    In late May we paid £7:00 or less, depending where exactly we asked to be taken. That's for a taxi booked by the hotel reception.
    0
    Votes
    Room Tips
    "Ask for one of the refurbished rooms"
    Read review
    "Family rooms are good sized."
    Read review
    "Avoid rooms on the ring road side, if possible."
    Read review
    "Quiet rooms at the back."
    Read review