We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Norwich Hotel

Save
Traveller (88)
Room & Suite (35)
Dining (7)
Overview
  • Excellent23%
  • Very good30%
  • Average27%
  • Poor13%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from USD 87.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Norwich hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "4bcf0e49bf3d403788b226f4795008ae", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":193751,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32618813],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":4,"year":2018},"checkout":{"day":30,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":87,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"4bcf0e49bf3d403788b226f4795008ae","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":111,"lowestMetaPrice":87,"additionalPartner":false,"highestMetaPriceDisplay":111,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":111,"lowestMetaPrice":87,"highestMetaPriceDisplay":111,"hotelName":"Mercure Norwich Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjRiY2YwZTQ5YmYzZDQwMzc4OGIyMjZmNDc5NTAwOGFlIiwiQUlLIjoiYzRiM2NlY2UyYWRiNGM1MjkyZDBjZjdjMjNkMWQ3ZWIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/04/2018", "checkOut": "30/04/2018", "lowestPrice": "USD 87", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32618813":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (728)
There are newer reviews for Mercure Norwich Hotel
See the most recent reviews
Filter reviews
721 results
Traveller rating
170
200
199
96
56
Traveller type
Time of year
LanguageEnglish
More languages
170
200
199
96
56
Show reviews that mention
All reviewsprivilege roomwetherspoons pubplenty of free parkingsauna and steam roomcity centreevening mealdecent sizeweekend breakfamily roomtwo night staystayed here for one nightleisure facilitiesfull englishyogurtkayleighasdafunction
FilterEnglish
Updating list...
121 - 125 of 721 reviews
Reviewed 27 November 2016 via mobile

Very tired hotel:( rooms need updating. Room no5 there was no fan in bathroom so excessive condensation on window in room . Room cold on arrival but soon rectified by great staff at reception:) Very strange trying to dry hair and telly covers mirror!!!! We...More

Thank Juliepowell
Response from Stuart C, General Manager at Mercure Norwich HotelResponded 23 December 2016

Thank you for a mixed review Julie. It's kind of you to positively feedback on the reception team, dinner and our famous breakfast. We are receiving some investment in 2017 so we are looking forward to that.

Reviewed 27 November 2016 via mobile

Being responsible for arranging dinners for our local Full Gospel Businessmen's Fellowship, my wife and I have considered the Mercure. Our current provider, of 6 years now, has really gone down the tubes. So we have looked at meeting rooms at the Mercure, and like...More

Thank Barrie L
Response from Stuart C, General Manager at Mercure Norwich HotelResponded 23 December 2016

Fabulous Barrie, thank you for your kind review. We very much look forward to your regular lunches. I understand from Sarah that Christmas lunch went well already. Compliments of the season to you and yours.

Reviewed 24 November 2016

The staff were friendly and the rooms were fine but really nothing to write home about. The hotel is very tired and the whole place needs re-decorating and bringing back to life. Free parking was good and breakfast was fine but I probably won't stay...More

Thank funkielynch
Response from Stuart C, General Manager at Mercure Norwich HotelResponded 23 December 2016

Thank you for your lovely comments regarding the staff and food here. We are awaiting some investment in 2017 but are already enjoying our new restaurant.

Reviewed 23 November 2016

We stayed on a coach trip. On first inspection bathroom appeared to have not been cleaned, only one set of towels, no tea bags fancy coffee machine why do they think no one likes tea. Some looked at bathroom told us it had been cleaned...More

Thank boydy73
Response from Stuart C, General Manager at Mercure Norwich HotelResponded 23 December 2016

Sorry not to have impressed you. Sounds like you didn't discover either of the spare towels or tea/coffee tray which are tidied away in your cupboard. How frustrating for us both! Thank you for your kind comments regarding staff and food, they are much appreciated.

Reviewed 22 November 2016 via mobile

The most overpriced bar I've ever been to (nearly £14 for a becks and a single gin/£16 for two ports!) food a throwback to school dinners, a gravel-esque desert, flies in my drink, facilities like phase one military training crossed with an undertakers, festivities like...More

Thank nlmuscat
Response from Stuart C, General Manager at Mercure Norwich HotelResponded 23 November 2016

I'm sorry it's very difficult to recognise which event you are referring too. The bar prices you quote are just untrue. Becks is £4.20, Port £4.70 and a G&T £6.00. I must confess to being a litlle confused by your whole review. It's probably not...More

View more reviews
Best Value Properties in Norwich, United Kingdom
See all 50 hotels in NorwichSee all
About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Multilingual Staff
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
USD 88 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Norwich
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 88 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Norwich
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (88)
Room & Suite (35)
Dining (7)
Questions & Answers
Ask a question
Damon L
28 November 2017|
Answer
Response from John D | Reviewed this property |
Sorry - I'm just a normal paying guest, not staff! You'll have to ask the hotel directly.
0
Votes
Google Translation
sezco1981
29 March 2017|
AnswerShow all 4 answers
Response from Tay H | Reviewed this property |
Hi well it depends how demanding you are, i find the room and the service fine but not sure about food, remember its a 4 star budget hotel not luxury ! some people spent some times in Philippines and they expect the same... More
1
Vote
SleepyMidlands
20 July 2016|
AnswerShow all 7 answers
Response from RANCH99 | Reviewed this property |
Foods on the hotel restaurant are expensive but it's nice we normally eat at the town there are plenty of restaurant to choose it depends what you want to eat and there's a lot of pub to choose.
0
Votes
Room Tips
"We had a family room"
Read review
"There are no views worth speaking of !!"
Read review
"Double check that description fits the room"
Read review
"Does not matter - there are no views of any note. South side for us offered a good sleep."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing