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    Mercure Norwich Hotel

    121-131 Boundary Road, Norwich NR3 2BA, England
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    03/12/2017 04/12/2017
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    USD 103*
    USD 92*
    SAVE USD 11
    USD 95*
    USD 95*
    Traveller (87)
    Room & Suite (33)
    Dining (7)
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    Overview
    • Excellent23%
    • Very good30%
    • Average27%
    • Poor13%
    • Terrible7%
    Travellers talk about
    “privilege room” (12 reviews)
    “city centre” (31 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (695)
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    101 - 105 of 688 reviews

    Reviewed 31 October 2016

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    Review collected in partnership with Accorhotels.com
    Thank George M
    Response from Stuart C, General Manager at Mercure Norwich HotelResponded 23 November 2016

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    Reviewed 31 October 2016

    The hotel itself is in need of updating. The pool although clean is quite small for the size of the hotel. We were told that there were too many people in the pool on our last day, and could not use it. The staff on...More

    Thank carajb
    Response from Stuart C, General Manager at Mercure Norwich HotelResponded 23 November 2016

    I am so sorry you found my staff to be anything other than welcoming. That's most unusual and I apologise. The team here are our strength and must continue to be. Thanks for pointing it out.

    Reviewed 31 October 2016

    Initial appearance from the road is quite scruffy. The entrance is round the side where the main entrance is which is much better. Checking in staff where very polite and efficient. Our room was average, like any other, clean and tidy but the curtains were...More

    Thank noodle64Louth
    Response from Stuart C, General Manager at Mercure Norwich HotelResponded 23 November 2016

    Thank you for a most comprehensive review which is balanced and considered. Our hotel is prettier from the main entrance and we are built "back to front" for arriving guests. I have noted your points regarding curtains and trays, thanks for that, they are easily...More

    Reviewed 29 October 2016 via mobile

    I was working down the road from the hotel. Safe to say it was ideally located for where we was working with local amenities near by. The hotel was a good standard. Staff and the first impressions from when I arrived where amicable. The staff...More

    Thank james a
    Response from Stuart C, General Manager at Mercure Norwich HotelResponded 23 November 2016

    Thank you for a most kind review. Friendly staff and great food.I have to be happy with that as a review. Please return when you are next in the area and thanks again.

    Reviewed 28 October 2016

    If you want to learn how to train happy, helpful and polite staff, this is the hotel to come to. The 2 male staff on duty when we arrived after midnight were impressive. Our room was excellent - no mould on the curtains, in fact...More

    1  Thank longweekendsaway
    Response from Stuart C, General Manager at Mercure Norwich HotelResponded 23 November 2016

    Thank you for your lovely comments regarding my team here. I am rightly proud of them. So sorry about the shower ceiling, housekeeping is usually a strong point. We hope you find the time to return to Sunny Norwich.

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Indoor pool
    • Heated pool
    Details
    • Price range
    • USD 86 - USD 153 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in Norwich
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 107
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR, Hotels.com, Travelocity, Orbitz, Hotwire, Evoline ltd, HotelQuickly, Cancelon, TripOnline SA and Cheap Tickets so you can book your Mercure Norwich Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • East Anglia >
    • Norfolk >
    • Norwich
    • Also Known As
    • Ramada Norwich ,
    • Norwich Ramada
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    Traveller (87)
    Room & Suite (33)
    Dining (7)
    Hotel & Grounds (74)
    Business Centre & Event Rooms (6)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    sezco1981
    29 March 2017|
    AnswerShow all 4 answers
    Response from Tay H | Reviewed this property |
    Hi well it depends how demanding you are, i find the room and the service fine but not sure about food, remember its a 4 star budget hotel not luxury ! some people spent some times in Philippines and they expect the same... More
    1
    Vote
    SleepyMidlands
    20 July 2016|
    AnswerShow all 7 answers
    Response from RANCH99 | Reviewed this property |
    Foods on the hotel restaurant are expensive but it's nice we normally eat at the town there are plenty of restaurant to choose it depends what you want to eat and there's a lot of pub to choose.
    0
    Votes
    Sarah H
    26 February 2016|
    Answer
    Response from Jonny S | Reviewed this property |
    In late May we paid £7:00 or less, depending where exactly we asked to be taken. That's for a taxi booked by the hotel reception.
    0
    Votes
    Room Tips
    "Double check that description fits the room"
    Read review
    "Does not matter - there are no views of any note. South side for us offered a good sleep."
    Read review
    "Go for a 105 it's first class"
    Read review
    "Ask for a room at the front of the hotel away from the service area which can be very noisy in the early..."
    Read review
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