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Mercure Norwich Hotel

121-131 Boundary Road, Norwich NR3 2BA England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 141
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USD 145
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USD 139
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Booking.comUSD 145
Expedia.comUSD 146
Hotels.comUSD 146
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (128)
Dining (11)
Room & Suite (5)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Norwich Hotel
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#25 of 49 hotels in Norwich
The location of this hotel is perfect for business and leisure guests alike, with easy access to Norwich city centre (3 miles), Norwich International airport (1 mile) and the Norfolk Broads just 15 minutes’ drive away. Each of the 107 bedrooms has an en suite bathroom, flat screen TV, WiFi, hairdryer and tea & coffee making facilities. Car parking is complimentary for hotel guests, as is use of the on-site Health Club which consists of gym equipment, sauna, steam room and swimming pool. There is a restaurant, bar and meeting/event facilities (suitable for 2-400 people) on site. Breakfast is served from 5am daily.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Steam room
Baggage storage
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Additional bathroom
Interconnected rooms available
Room service
Flatscreen TV
Bath / shower
Complimentary toiletries
Wardrobe / wardrobe
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
854Reviews9Q+A100Room tips
Traveller rating
  • 192
  • 240
  • 229
  • 123
  • 70
Time of year
Traveller type
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  • English
Popular mentions
Alexandra wrote a review Nov. 2020
London, United Kingdom7 contributions1 helpful vote
I liked the size of the room, however, some services were overpriced. There was nice trampoline centre over the road, which was handy with kids. The swimming pool was ok as well and relatively large. I had trouble to get a taxi there as well.
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Date of stay: December 2019
JuliC8958 wrote a review Oct. 2020
Bromley, United Kingdom17 contributions41 helpful votes
Booked here by Golfbreaks with 6 girlfriends . Situated on a trading Estate by very busy road. Rooms small, very dated, windows and frames mouldy. inadequate supplies in room to wash and breakfast, due to Covid was pathetic and delivered to outside your door. Only positive thing was the staff were friendly and helpful. Complaints made but Hotel management not interested.
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Date of stay: September 2020
1 Helpful vote
Supersoul34 wrote a review Sep. 2020
London89 contributions209 helpful votes
Clean hotel although rather dated compared to Mercure hotels in other cities, no safe, no fridge, no iron - covid-19 restrictions meant we only interacted with the reception Manager as facilities in the hotel were shut - very quick to provide ice, extra towels when requested. Rooms only cleaned before guests arrive & after guests leave so rubbish bins get full quickly, toiletries only replenished if requested.
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Date of stay: August 2020
1 Helpful vote
Elizabeth C wrote a review Aug. 2020
Leeds, United Kingdom4 contributions
Receptionist very welcoming and helpful on arrival. Public spaces and our room very clean. COVID restrictions clear but not over the top so we felt safe not panicked. Slept very well and it was very quiet in the evening. Very good location for our purposes. The hotel building itself and some furnishings are in need of updating so we were happy with our visit despite the building rather than because of it!
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Review collected in partnership with Accorhotels.com
Date of stay: August 2020
Sleep Quality
Kelvin K wrote a review Aug. 2020
Rochford, United Kingdom159 contributions99 helpful votes
Really excellent friendly staff. Good parking, nice rooms but our over bath shower looked like it was the original one (think hotel about 30 years +). Everything nice and clean with good bed and bedding. The breakfast offering is very poor at this time so best organize your own.
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Date of stay: August 2020Trip type: Travelled as a couple
USD 81 - USD 123 (Based on Average Rates for a Standard Room)
ramada norwich, norwich ramada
United KingdomEnglandEast AngliaNorfolkNorwich
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Frequently Asked Questions about Mercure Norwich Hotel
Which popular attractions are close to Mercure Norwich Hotel?
Nearby attractions include High Altitude (0.2 km), Ladybelt Country Park (0.9 km), and Ace Bouncy Castle Hire (0.9 km).
What are some of the property amenities at Mercure Norwich Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Norwich Hotel?
Top room amenities include a flat screen TV, an additional bathroom, and a desk.
What food & drink options are available at Mercure Norwich Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mercure Norwich Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Norwich Hotel?
Conveniently located restaurants include New Red Mango Indian Restaurant, Bramleys Cafe and Cakery, and The Whiffler.
Are any cleaning services offered at Mercure Norwich Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Norwich Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Norwich Hotel?
Many travellers enjoy visiting Cryptic Escape (3.2 km), History Mystery (3.3 km), and Norwich Cathedral (3.3 km).
Is Mercure Norwich Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.