We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Maids Head Hotel

20 Tombland, Norwich NR3 1LB England
COVID-19 update: See the added health and safety measures this property is taking.Read more
View all 12 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (462)
Room & Suite (204)
Dining (110)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Contactless check-out
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#4 of 49 hotels in Norwich
Travellers' Choice

Everyone needs a place to lay their weary head. For travellers visiting Norwich, Maids Head Hotel is an excellent choice for rest and rejuvenation. Well-known for its historic environment and proximity to great restaurants and attractions, Maids Head Hotel makes it easy to enjoy the best of Norwich.

Guest rooms offer a flat screen TV, and Maids Head Hotel makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, a concierge, and room service. In addition, guests can enjoy breakfast during their visit. As an added convenience, there is free parking available to guests.

Nearby landmarks such as Tombland (0.1 mi) and Museum of Norwich at the Bridewell (0.2 mi) make Maids Head Hotel a great place to stay when visiting Norwich.

While visiting Norwich, you may want to try some fish and chips at one of the nearby restaurants, such as The Georgian Townhouse Restaurant, Grosvenor Fish Bar, or Cafe Britannia.

If you’re looking for something to do, Norwich Castle (0.3 mi), Cryptic Escape (0.0 mi), and Waterloo Park (1.0 mi) are a nice way to spend some time, and they are all within walking distance of Maids Head Hotel.

Whether you’re travelling for business, pleasure or both, Maids Head Hotel is sure to make your visit to Norwich one worth remembering.

Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Electric vehicle charging station
Paid public parking nearby
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Special diet menus
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Room service
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Historic Hotel
Languages Spoken
1,947Reviews22Q+A100Room tips
Traveller rating
  • 1,104
  • 602
  • 166
  • 57
  • 18
Time of year
Traveller type
  • More
Selected filters
  • Filter
  • English
Popular mentions
petitpocketmouse wrote a review 10 Jan.
London, United Kingdom6 contributions20 helpful votes
A family member recently got married and decided to have their (Tier 3 friendly) reception at this beautiful hotel, one of the handful that claim to be the UK's oldest. Because I struggle with fatigue, my partner decided we should stay here before and after the wedding so if I'm too tired I can just go to bed upstairs. I am not sure what site he checked, but he was certain it was wheelchair accessible (although importantly he didn't mention this when booking the room, though I'm not sure it would have made a difference). We came in through the back exit by the carpark and Bentley showroom to find there were stairs leading to the reception, so I was left downstairs in my wheelchair while he checked in. Unfortunately, those stairs were the only way to get to the lift up to the rooms - which was itself also up a flight of stairs! Luckily because we were travelling by car we took my lightweight transport wheelchair with us, and I can struggle up stairs in an emergency, but anyone using an electric wheelchair, scooter, or who cannot mobilise, is bang out of luck. This is a huge oversight to access that you'd think such a grand hotel would have thought about rectifying. (Yes it could be ramped, but the height of the stairs would mean a huge modular ramp would be necessary, anything else would be unsafe!). Everything else was fine, I liked the iPad in the room for service and any requests were answered very quickly and I appreciated the reception staff expediting our coffee order in the morning while we were getting ready for the wedding.
Read more
Date of stay: December 2020
Sleep Quality
Jonny161220 wrote a review Dec. 2020
1 contribution
Maids Head Hotel is located near the city center of Norwich. Castle, cathedral, historical old town and shopping streets and malls are just a minute walk away. Enjoyed the stay and would for sure return to the Maids Head Hotel...
Read more
Review collected in partnership with this hotel
Date of stay: December 2020
Sleep Quality
Trip type: Travelled on business
Pam W wrote a review Dec. 2020
1 contribution
Overall the hotel is lovely. Our room was nice, but even though it did improve, the water was not very hot and we could not get enough for a bath and the bathroom itself was cold as towel rail was not working. On our arrival we had afternoon tea. This was delicious and plenty of it, staff were very good even though it was busy. Our evening meal was also superb. We ate in the restaurant and a little music might have been nice as it was very quite. There was background music but you couldn’t make out what was playing. Staff were very friendly and efficient. Bed was really comfortable and we had a good nights sleep. We ordered breakfast for 8am in the restaurant but unfortunately it was not very nice at all. I do not know how long in advance it had been cooked but bacon was unappetising and sausages were dry and tough it was not very warm. Just pots of yoghurt offered no compote or granola, and I have to say although you could choose what you wanted from full English items there was not much else on offer. I left mine but waitress did not even query why. I know it is difficult in the present times but we have enjoyed much better quality and choice elsewhere. Hotel is spotlessly clean and it was decorated beautifully for Christmas and the outside covered area is brilliant.
Read more
Date of stay: December 2020Trip type: Travelled as a couple
Gillian W wrote a review Dec. 2020
Saffron Walden77 contributions25 helpful votes
Comfortable and interesting place to stay as a centre from which to see and experience Norwich. Helpful and friendly staff. Lovely breakfast. Very clean with everything we needed. Room was too cold but staff did all they could to overcome the problem.
Read more
Review collected in partnership with this hotel
Date of stay: December 2020
Sleep Quality
espa70 wrote a review Nov. 2020
Leeds, England, United Kingdom62 contributions17 helpful votes
Visited Norwich just few days before 2nd lockdown. Lovely hotel, full of character, located near Norwich cathedral. Room was spacious with coffee facilities, bed comfortable. Hotel is Covid secure. Continental breakfast could be improved, apart from smoked salmon I did not find anything really inviting. English breakfast looked fine. Appreciated complimentary parking, could see car from window. Great hotel, I can recommend.
Read more
Date of stay: November 2020
Sleep Quality
USD 115 - USD 179 (Based on Average Rates for a Standard Room)
maids head norwich, hotel maids head
United KingdomEnglandEast AngliaNorfolkNorwich
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Maids Head Hotel
Which popular attractions are close to Maids Head Hotel?
Nearby attractions include Clued Up! Escape Rooms (0.4 km), Cryptic Escape (0.08 km), and History Mystery (0.4 km).
What are some of the property amenities at Maids Head Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Maids Head Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Maids Head Hotel?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to Maids Head Hotel?
Conveniently located restaurants include Saporita Norwich, Cafe Gelato, and Ruth's Kitchen.
Is Maids Head Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Norwich.
Are any cleaning services offered at Maids Head Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Maids Head Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Maids Head Hotel?
Many travellers enjoy visiting Cryptic Escape (0.08 km), History Mystery (0.4 km), and Norwich Cathedral (0.2 km).
Is Maids Head Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.