We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Brook Hotel Norwich

    Bowthorpe Employment Area, Norwich NR5 9JB, England
    Save
    Savings alert: 11% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 134*
          USD 62*
          USD 134*
          USD 62*
          USD 134*
          USD 62*
          Traveller (63)
          Room & Suite (116)
          Dining (76)
          Best Western George Hotel
          439 reviews
          #26 of 50 hotels in Norwich
           
          Holiday Inn Norwich
          650 reviews
          #21 of 50 hotels in Norwich
           
          Holiday Inn Express Norwich
          452 reviews
          #37 of 50 hotels in Norwich
           
          Best Western Annesley House Hotel
          628 reviews
          #7 of 50 hotels in Norwich
           
          Overview
          • Excellent23%
          • Very good33%
          • Average24%
          • Poor9%
          • Terrible8%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Pets Allowed
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
          Best Western George Hotel
          439 reviews
          #26 of 50 hotels in Norwich
           
          Holiday Inn Norwich
          650 reviews
          #21 of 50 hotels in Norwich
           
          Holiday Inn Express Norwich
          452 reviews
          #37 of 50 hotels in Norwich
           
          Best Western Annesley House Hotel
          628 reviews
          #7 of 50 hotels in Norwich
           
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          Show available rooms for Best Western Brook Hotel Norwich
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from USD 62.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Norwich hotels with availability
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","ROOM_GRID_HSX_BACK_TO_CONTROL","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "560b459f4d214fc7bfd9ecc76c752c3f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1645422,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32435564],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":62,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"560b459f4d214fc7bfd9ecc76c752c3f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":134,"lowestMetaPrice":62,"additionalPartner":false,"highestMetaPriceDisplay":134,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":134,"lowestMetaPrice":62,"highestMetaPriceDisplay":134,"hotelName":"Best Western Brook Hotel Norwich","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU2MGI0NTlmNGQyMTRmYzdiZmQ5ZWNjNzZjNzUyYzNmIiwiQUlLIjoiOTVkYzU5OTE1YTc1NGZjYmFiNjE4NWIzOGJjN2NmMzEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "USD 62", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32435564":"BookingCom","109358464":"HotelsCom2IB","78844218":"OrbitzEWS","53959261":"TravelocityEWS","38337716":"LateRoomsESFR","32593118":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (569)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 569 reviews

          Reviewed 4 days ago via mobile

          Checked in no problem, very polite and efficient guy, room was also very acceptable, spacious and I had a comfortable night.. it all went wrong on going down to breakfast, no one at the desk to take room number so wandered in, found a table,...More

          Thank Alex T
          Response from Gareth S, General Manager at Best Western Brook Hotel Norwich

          Thank you for your recent review of our hotel. I am sorry about your breakfast experience I will be feeding this back to my food & beverage manager so that she can make corrective training with her team. I do hope this has not put...More

          Reviewed 1 week ago

          great experience. highly recommend. stayed here for 3 nights and 4 days. easy quick check in/ check out. foods are unbelievable delicious. If i could take your chef at home i will. Friendly staff. i had a good comfortable sleep.

          Thank Mitchell P
          Response from Gareth S, General Manager at Best Western Brook Hotel Norwich

          Many thanks for your recent review of our hotel. I will make sure all the team are made aware of your comments. I look forward to welcoming you back to the hotel in the near future.

          Reviewed 1 week ago

          Came here for one night on business, it's a tail of two halves. Firstly staff are excellent, friendly, helpful and genuine. Now the second half. The building is rather flimsy feeling and the corridors are suffering from poor maintenance. When you walk down the corridors...More

          Thank Mikesalter
          Response from Gareth S, General Manager at Best Western Brook Hotel Norwich

          Thank you for your recent review of our hotel. I am sorry you did not enjoy your stay with us, I will make sure that all heads of department are made aware of your comments.

          Reviewed 1 week ago

          This hotel has not accepted pets for a year. They simply referred us to a Travellodge at Cringleford. The one star is for the courteous receptionist who gave us this information. We eventually ended up at a Best Western in Eye, 20 odd miles from...More

          1  Thank Robert M
          Response from Gareth S, General Manager at Best Western Brook Hotel Norwich

          I think your score of 1 star is totally uncalled for seeing you did not even stay at the hotel, how tripadvisor allow this review to remain on here is amazing (I did ask them to remove it but there automated system said it is...More

          Reviewed 4 weeks ago

          The rooms are air-conditioned and clean. The hotel was a good over night stop for a business trip. It was located away from the city traffic, but in a good location to reach my destination. The staff were welcoming. Internet is quick and the hotel...More

          Thank Kaya W
          Response from Gareth S, General Manager at Best Western Brook Hotel Norwich

          Thank you for your recent review of our hotel. I am glad to hear you enjoyed your stay with us, hopefully next time you will be able to score us a 5!

          Best Western George Hotel
          439 reviews
          #26 of 50 hotels in Norwich
           
          Holiday Inn Norwich
          650 reviews
          #21 of 50 hotels in Norwich
           
          Holiday Inn Express Norwich
          452 reviews
          #37 of 50 hotels in Norwich
           
          Best Western Annesley House Hotel
          628 reviews
          #7 of 50 hotels in Norwich
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Banquet Room
          • Conference Facilities
          • Room Service
          • Dry Cleaning
          • Laundry Service
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • USD 68 - USD 166 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Suites
          • Number of rooms
          • 80
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Agoda, Priceline, Cancelon, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Best Western Brook Hotel Norwich reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • East Anglia >
          • Norfolk >
          • Norwich
          Add Photo Photos
          Traveller (63)
          Room & Suite (116)
          Dining (76)
          Hotel & Grounds (135)
          Bathroom (14)
          Nearby
          Stower Grange
          229 reviews
          3.97 km away
           
          Premier Inn Norwich West (Showground/A47) Hotel
          380 reviews
          2.53 km away
           
          Mercure Norwich Hotel
          655 reviews
          3.50 km away
           
          Holiday Inn Express Norwich
          452 reviews
          3.27 km away
           
          Nearby Restaurants
          Kings Head
          239 reviews
          2.56 km away
          The Copper Beech
          495 reviews
          2.74 km away
          Drayton Old Lodge
          100 reviews
          3.38 km away
          Glen Lodge Bawburgh Golf Club
          27 reviews
          2.79 km away
          Nearby Attractions
          Taverham Mill Nature Reserve and Fishery
          5 reviews
          4.26 km away
          Sainsbury Centre for Visual Arts
          484 reviews
          2.80 km away
          The Plantation Garden
          287 reviews
          4.58 km away
          Eaton Park
          225 reviews
          3.81 km away
          Questions & AnswersAsk a question
          ellamary1902
          do you just serve dinner with no accommodation.
          25 November 2016|
          Answer
          Response from Paddywolf | Reviewed this property |
          Yes - it was a very good sit-down meal which we had all preordered. No accommodation required as we live in Norwich
          0
          Votes
          Maddiiemich
          Is the pool open yet xx
          3 May 2016|
          What is your answer?
          Posting guidelines
          Submit
          suegiles51
          Hi do you have a pool and spar, I have a booking with you next weekend, many thanks sue giles
          25 April 2016|
          What is your answer?
          Posting guidelines
          Submit
          Room Tips
          "Upper floor because downstairs is likely to be very noisy"
          Read review
          "one in a completely different hotel?"
          Read review
          "Ask for re furbished room"
          Read review
          "Try and get a room away from the roadside. Some traffic noise means you can't have windows open."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing