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Best Western Brook Hotel Norwich

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Traveller (100)
Room & Suite (156)
Dining (40)
Overview
  • Excellent23%
  • Very good33%
  • Average25%
  • Poor10%
  • Terrible9%
Travellers talk about
“coach trip”(15 reviews)
“honeymoon suite”(7 reviews)
“buffet style”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
27 Aug.28 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (676)
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673 results
Traveller rating
158
211
170
70
64
Traveller type
Time of year
LanguageEnglish
158
211
170
70
64
Show reviews that mention
All reviewscoach triphoneymoon suitebuffet stylewedding receptionplenty of parkingwould stay againmain roadcity centresaturday nighttea and coffeeone night staycomfy bedcarverythursfordnorfolkoutskirtsuea
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1 - 5 of 673 reviews
Reviewed 3 days ago via mobile

We stayed here while there was a wedding on in the function room, you can hear every footstep in the halls, there was a fan outside constantly running it sounded like a plane at 2000 feet, not too loud but annoying when it is on...More

Thank Philip H
Reviewed 1 week ago via mobile

Only stayed the weekend, but very well run and friendly hotel staff, breakfast was plentiful and tasty. Rooms were air conditioned which was very welcome as its the hottest summer on record. Plenty of parking

Thank iain M
Reviewed 1 week ago via mobile

We were staying a weekend in Norwich and picked this place based on price. It was a bit too far out of town but there is a bus service across the large roundabout outside the hotel. The hotel is a typical chain hotel. It is...More

Thank eileen63wirral
Reviewed 1 week ago via mobile

The air conditioning in both rooms booked didn’t work. The heated towel rack in our bathroom was on! Staff (who were friendly) came to inspect both these things but nothing was done to fix it. Very uncomfortable stay as it was 33 degrees outside.

1  Thank Jess C
Reviewed 1 week ago

This hotel does not allow dogs. When the lady answered the telephone I wasn’t even sure whether it was a hotel as she answered yes and when I asked was it the hotel she said yes what do you want? After I asked if they...More

1  Thank Laura11UK
View more reviews
About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 69 - USD 146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Mid-range Hotel in Norwich
#20 Business Hotel in Norwich
#11 Quiet Hotel in Norwich
#19 Quaint Hotel in Norwich
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 69 - USD 146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Mid-range Hotel in Norwich
#20 Business Hotel in Norwich
#11 Quiet Hotel in Norwich
#19 Quaint Hotel in Norwich
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (100)
Room & Suite (156)
Dining (40)
Questions & Answers
Ask a question
EMCARDY
24 February 2018|
Answer
Response from Spike C | Reviewed this property |
The reception was open all the time when we were there they have a night desk
1
Vote
Richard H
23 June 2017|
AnswerShow all 5 answers
Response from Paranormali | Reviewed this property |
no pool
0
Votes
Room Tips
"Make sure you get a refurbished room"
Read review
"The VIP suite was a great sanctuary"
Read review
"No lift; make sure you request ground floor room if you have mobility issues!"
Read review
"get a room thats been updated"
Read review
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