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Andaz London Liverpool Street

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#113 of 1,078 Hotels in London
Certificate of Excellence
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Andaz London Liverpool Street
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2,836 Reviews from our TripAdvisor Community

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There are newer reviews for Andaz London Liverpool Street
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Showing 2,438: English reviews
Sydney, Australia
Reviewed 22 September 2014

Well run and modern hotel. The rooms are very spacious by London standards. Loved the modern feel throughout. Water and basic snacks are complimentary within your room - great touch! The staff are very helpful and efficient. They mill around the foyer with iPads in hand making sure you are being looked after! In fact, the check in is done...

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Helpful?
Thank JuliaSyd
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

We love receiving such great comments about our hotel and service, thank you very much for sharing this fantastic feedback with us which we will pass onto the team. We hope to have the chance to welcome you back in the near future. Warm regards, Tim

Reviewed 22 September 2014

I stayed with two friends at the Andaz in London. Check in went smooth, quick and very friendly staff. Check in is done on an IPad! Very personal. Even the single rooms were very nice, queen bed. The building is amazing and location great next to Liverpool Station (tube and train). Free wifi, coffee and drinks in the lobby. The...

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Helpful?
Thank Ritchy41
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Ritchy, thank you so much for this wonderful feedback and for choosing to stay at Andaz Liverpool Street. We love reading about how much you have enjoyed your stay, the personal check-in experience and especially our Andaz inclusions. If there is anything we can assist you with during your next stay, please don't hesitate to contact our Guest Services...

toronto
Reviewed 20 September 2014 via mobile

Nice rooms well and tastefully decorated. Really good staff who actually cared about our visit and a solid gym. What more could I ask for. I know a good restaurant that would take special orders. Oh I got that as well. All in all a true 5 star. It was expensive even by London standards but sometimes you have to...

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Helpful?
1Thank jonToronto
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for your kind review. I am pleased to read that you had such an enjoyable stay with us and you loved the service of our staff which I will make sure to pass onto the team. We look forward to welcoming you back to the hotel on your next visit to London. Warm regards, Tim Flodin

Tel Aviv, Israel
Reviewed 19 September 2014 via mobile

True rich hotel. The rooms are rich, the prices is richer. The room was large and spacious, great bathroom, very good bed and pillows. Check in took too long. There do not appear to be enough elevators, and I had to wait (too long) each time for them. But ultimately I find it hard to spend so much on a...

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Helpful?
1Thank Yossi S
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Yossi, thank you very much for having taken the time to review your recent experience. I was delighted to read that you enjoyed the facilities though sorry to hear about the issues with the elevators which now has been fixed by the team. We hope to have the chance to welcome you back to Andaz Liverpool Street during your...

Chelmsford, United Kingdom
Reviewed 16 September 2014

Had our forth stay at the Andaz, another excellent experience. Service is always fantastic, arrived early, 10:30 and room was ready, great. Staff gave us a coffee whilst they checked us in. Room was lovely and clean and very quiet, stayed in the newer wing this time and found everything to be perfect. I've stayed I. Many hotels in London...

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Helpful?
Thank Bob_Coules
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Bob, thank you so much for this fantastic feedback, it really made our love. We are so happy to have you back at Andaz Liverpool street and to receive such great feedback. If there is anything we can arrange prior to your next stay, please don't hesitate to contact our Guest Services team directly. Kind regards, Tim Flodin

Taipei, Taiwan
Reviewed 15 September 2014

Great location, friendly staff and excellent facilities. The only thing I may complain is their bathroom design. Totally ruined the beautiful room. All in all, this hotel is worth to try. I must say that W hotel may a popular brand in SPG hotel group, but Andaz definitely the Super Star in Hyatt hotel group.

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Helpful?
Thank weichuanstore
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for this great feedback on your stay with us and also about the Andaz brand, we love receiving such great comments and will make sure to share this with our team. I hope that we will have the pleasure of welcoming you back during your next trip to London and sending your our best wishes to...

Lugano, Switzerland
Reviewed 10 September 2014

I stayed by Andaz 3 days between Saturday and Tuesday: I came at lunchtime but the room was not ready yet. They proposed me to let the luggage and brought me to the Spa to take a shower and change my clothes to feel more comfortable. Great service! The rooms are not huge but nice, really quite and everything I...

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Thank Alan_Swiss_1971
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Alan, thank you very much for having taken the time to share your impressions about your last visit with us at Andaz Liverpool Street. It was a pleasure to read your feedback, especially the great comments about our staff and the service which I will make sure to pass onto the team. I hope that we will have the...

Zurich, Switzerland
Reviewed 9 September 2014

For a London hotel and an overnight stay close to Broadgate be sure to negotiate the best deal, if they're to be had! £280 seems excessive for a bed however the check-in/out process is quick and efficient. Staff friendly and genuinely interested in the customer experience. Didn't sample the culinary delights nor bar, but the room was comfortable and quiet....

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Helpful?
Thank Sandra D
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Sandra, thank you very much for taking the time to review your recent experience. We appreciate the great comments about the rooms, the staff and their service and hope you will have the chance to dine in one of our five restaurants during your next stay. We look forward to welcoming you back in the near future. Kind regards,...

geneva
Reviewed 8 September 2014

We stayed in two connecting rooms with our two kids for a weekend. Rooms are beautifully appointed in a modern and trendy design.the hotel is very well located next to liverpool station and there are several good restaurants around. We had breakfast at the eastway restaurant which opens only at 10 am but is worse waiting if you can. I...

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Helpful?
1Thank yasmeenGeneva
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you very much for this lovely review and the great feedback on your recent stay with your family. It is great to hear that you have enjoyed a stay at our sister property in New York as well and the great feedback on the Andaz concept. We will make sure to share your feedback with our team and hope...

Seattle, Washington
Reviewed 7 September 2014

Very nice. Honestly, the rooms were a little more basic in design than what we've gotten used to for Andaz (funny because this was the first one...) but it was everything we needed and we really loved the location (literally connected to Liverpool Street station and a few blocks from amazing east London markets and Brick lane). Very, very comfortable...

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Helpful?
Thank CultureCouple2
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for this great review following your recent stay though sorry to hear about the experience with Housekeeping which is not the service we strive for. We will ensure to address this with the team. It is great to hear how much you have enjoyed the local area with its numerous markets and we hope to welcome...

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Uncover the first of Hyatt's Andaz brand, and redefine your personal style at Andaz Liverpool Street. Located in the heart of the city, this London 5-star luxury hotel provides the perfect location for both business and leisure. One of the original London railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian building dating back to 1884. Once inside, it transforms into a 21st century masterpiece, with 267 beautifully appointed modern guest rooms. Walking through the doors of the only Liverpool Street hotel, you are immediately greeted by an Andaz Host and invited to relax in the Andaz Lounge. Sip a complimentary beverage while the check-in comes to you via handheld iPads. Internet access, local landline phone calls and non-alcoholic mini-bar are provided complimentary for all our guests throughout their stay. Andaz Liverpool Street is included in 2013's Conde Nast Traveller Gold List. ... more   less 

Additional Information about Andaz London Liverpool Street

Address: 40 Liverpool Street, London EC2M 7QN, England
Region: United Kingdom > England > London > City of London
Price Range: $239 - $751 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Andaz London Liverpool Street 5*
Number of rooms: 267
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Hyatt Hotels Corporation, Cancelon, Cheap Tickets, Travelocity, HotelTravel.com, Agoda, Priceline, Odigeo and Jetsetter so you can book your Andaz London Liverpool Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Andaz Liverpool Street Hotel London
Hyatt London
Hotel Style:
#32 Family Hotel in London
#46 Romantic Hotel in London
#59 Business Hotel in London
#97 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Andaz London Liverpool Street staff and other travellers.
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Questions? Get answers from Andaz London Liverpool Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing the outside get noisy. Choose the rooms that face the inside pool room and bar.”
 of 5 bubbles joecool2015, 5 Dec 2016 | Read review
“If single traveler, go up high and overlook the railway station. It is nice and quiet and the view doesn't matter.”
 of 5 bubbles GeoMedic, 29 Nov 2016 | Read review
“Avoid any room that looks onto the street”
  • hard to get in and out of
  • Extremly worn
  • Pathetic water boiler - not much bigger than a can of coke
  • More wear and tear
  • Unisex Steam Room and Lockers
  • Room map
  • Cheap motel-type coffee
 of 5 bubbles LeavingOrangeCounty, 26 Nov 2016 | Read review
“Ask for a room in the higher floors before you come to avoid the noise.”
 of 5 bubbles PerWilson, 13 Nov 2016 | Read review
“Don't stay on the 6th floor.”
 of 5 bubbles 69tc, 1 Nov 2016 | Read review
5 of 5
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