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Shaftesbury Premier Hotel London Paddington

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Shaftesbury Premier Hotel London Paddington
Shaftesbury Premier Hotel London Paddington
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1,364 Reviews from our TripAdvisor Community

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Showing 1,155: English reviews
Liverpool, United Kingdom
Reviewed 4 days ago NEW

I don't normally focus on the negative however our recent stay at this hotel proved to be a little disappointing. My husband and I have been taking fairly regular trips to London and therefore stayed in quite a few different hotels. 4 * being a minimum. I accept you get what you pay for and also that for London £300...

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Helpful?
Thank Nic19542014
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Shaftesbury Premier London Paddington. Your business is very important to us and we value your feedback. By telling us your feedback especially Breakfast , it really drive us to work more harder and keep our guest content. Please write to me when your plan...

bracknell
Reviewed 4 days ago NEWvia mobile

We had an one night stay for a family birthday and show stay. The staff were extremly friendly and spruced up our room for a family member birthday. Also we were given some complimentary wine and chocolates which was a nice touch. Will stay again when we come to London.

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Helpful?
Thank dominic o
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Shaftesbury Premier London Paddington. Your business is very important to us and we value your feedback. By telling us your feedback especially about our staff, helps us to maintain standard. Thank you again for taking the time to complete the survey. Look forward to...

Halifax, United Kingdom
Reviewed 1 week ago NEWvia mobile

The hotel is in a good location but that is the best thing about it. Quality of furnishings etc is fairly standard, and the cleanliness was fine. The biggest problem was with the big windows that in my room faced directly onto the road in front which was quite busy all night. The windows were very old and the joints...

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Helpful?
Thank Jenny_Vosper
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Shaftesbury Premier London Paddington. Your business is very important to us and we value your feedback. By telling us your feedback helps us to maintain standard. We will definitely look into window which you have mentioned and we will have it sealed properly. Please...

Reviewed 1 week ago via mobile

The room whilst being compact was very clean and all staff were extremely polite and helpful. The breakfast was very good although I did note that there was no black pudding available. Back to the room. I would have liked a little more legroom between the toilet and the shower cubicle. Very tight! The underfloor heating in the bathroom become...

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Helpful?
1Thank Adam L
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest On behalf of the entire team here at the Shaftesbury Premier London Paddington, thank you ever so much for having shared this fabulous review! I am pleased to know that you received the value for you money and were also presented with the warm hospitality by the amicable staff. We will look forward to welcome you back to...

Singapore
Reviewed 1 week ago via mobile

Superb location, just a couple of minutes walk away from Paddington underground, and the direct trains to Heathrow. Very nice neighborhood too, with quite a number of restaurants and fast food joints. The rooms were... really.... small. Once you open the door to the room, there's 3 steps down that is a huge hazard. Pretty sure there's been incidents of...

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Helpful?
Thank Erdiana H
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for choosing the Shaftesbury Premier London Paddington for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. As mentioned, our rooms are indeed different in sizes. I would like to request you to give...

San Diego, California
Reviewed 2 weeks ago via mobile

The hotel was nice and clean and seemed reasonably priced when booked online. Upon arrival, the room given to us was unbelievably small, even by European standards. We resorted to putting one (small carry on) suitcase on top of the "desk" just to be able to get into the bed, which spans wall to wall, so you can only enter...

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Helpful?
Thank Mike R
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your review regarding your recent stay with us here at the Shaftesbury Premier London Paddington. Your business is very important to us and we value your feedback. By telling us your feedback helps us to maintain our standard. Please write to me when your plan your trip to London, I will be more than happy...

Reviewed 2 weeks ago via mobile

All in all a fantastic stay for the 1 night we were here. I made the hotel aware that it was our 1 year anniversary, and they were very happy to help me celebrate, with complimentary bottles of wine on arrival with chocolates and our room being dressed to suit. Will be stopping here again in the future

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Helpful?
Thank Jamie G
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest On behalf of the entire team here at the Shaftesbury Premier London Paddington, thank you ever so much for having shared this fabulous review! I am pleased to know that you received the value for you money and were also presented with the warm hospitality by the amicable staff. We will look forward to welcome you back to...

Oyster Bay, Australia
Reviewed 2 weeks ago via mobile

I enjoyed my stay here at the Shaftesbury Premier. The rooms were clean and comfortable. I was in a single bed room and if you aren't used to being in small spaces then I wouldn't book this room. There's only enough room for one person. I didn't mind this as I work on cruise ships and I'm used to working...

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Helpful?
1Thank tomragen
SPP-Manager, Owner at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your lovely comments. We are pleased to know you were impressed by the cleaning standards. Our Housekeeping team makes it a point to clean every room diligently ensuring that we meet and exceed our guests expectation. We are very sorry for any discomfort caused due to noise issue and the size of room, however we...

Reviewed 3 weeks ago via mobile

Not only did I love staying here because of the proximity to the underground (~5 minute walk to Paddington Station), but the room and hotel staff were amazing. The rooms were clean and roomy and provided everything I needed. The breakfast was also quite tasty and had a large variety of food. Lastly, the staff was incredibly friendly and helpful!

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Helpful?
Thank mhvolumetwo
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, It is a joy for us to read your beautiful words regarding our service. We excel in providing a warm hospitality throughout. Guest comfort is our priority and we go an extra mile to assist our valued customers. . The location is prime and liked by all our guests. Thank you for your good comments on cleanliness, breakfast...

Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed here for for our wedding Anniversary for a trip to central London. Reception staff were very welcoming. We were given a deluxe room on 1st floor. The room was extremely clean although not massive with a small window and no view - not that it really mattered. Bed was very comfy but the walls are very thin so...

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Helpful?
Thank helenlouise1970
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your valuable feedback. It was pleasure to welcome you . We are very pleased to know you were impressed by our hospitality On the basis of your comments we will try our best to do improvements to enhance the standard of facilities we provide. Thank you for your good comments on cleanliness . Location is...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Shaftesbury Premier Hotel London Paddington

Address: 55 Westbourne Terrace, London W2 3UY, England
Region: United Kingdom > England > London
Price Range: $129 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Premier Hotel London Paddington 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Shaftesbury Premier Hotel London
Hotel Style:
#308 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Shaftesbury Premier Hotel London Paddington staff and other travellers.
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Questions? Get answers from Shaftesbury Premier Hotel London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suppose that the rooms on the upper floors will give better views.”
 of 5 bubbles 130Lynn253, 8 Dec 2016 | Read review
“Ground floor room are quite spacious”
 of 5 bubbles Lynn8038, 4 Dec 2016 | Read review
“Need to book a club room”
 of 5 bubbles 752lynb, 27 Nov 2016 | Read review
“Single rooms are small but ok for a few days.”
 of 5 bubbles thegamesplayer, 26 Nov 2016 | Read review
“ask for one away facing the main road”
 of 5 bubbles thesludge, 15 Nov 2016 | Read review
5 of 5
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