We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Shaftesbury Premier Hotel London Paddington

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Shaftesbury Premier Hotel London Paddington
Shaftesbury Premier Hotel London Paddington
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,341 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,136: English reviews
Bristol, United Kingdom
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 days ago NEW via mobile

Myself and my husband stayed here last weekend. Very close to Paddington station, no need for a taxi. Close to some shops also. On arrival there was a very pungent smell of body odour which was quite off putting but staff were welcoming and the hotel was very clean. Our room was on the first floor. Compact but clean and... More 

Helpful?
Thank Aless G
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your feedback. It was a pleasure to host you. Apologies for any discomfort caused as you found the pillows to be lumpy. We will have this problem checked for the room you stayed in. We are very pleased to know you were highly impressed by our warm hospitality. We pride ourselves in providing an excellent... More 

Bristol, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

The room was clean, the bed was comfortable, the bathroom was small but had everything you need including toiletries. Breakfast was delicious, fresh food well cooked. Staff were friendly and very polite. Location was excellent for Paddington station and Hyde Park. What more can I say? We will be coming back.

Helpful?
Thank Jmail2014
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest On behalf of the entire team here at the Shaftesbury Premier London Paddington, thank you ever so much for having shared this fabulous review! I am pleased to know that you received the value for you money and were also presented with the warm hospitality by the amicable staff. We will look forward to welcome you back to... More 

Stroud, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW via mobile

Great location, clean, tidy, fantastic breakfast with a good wife range of foods the bacon is outstanding. Very enjoyable hotel within easy walk of paddington station. Thanks for holding our bags after check out.

Helpful?
Thank Rob B
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for the lovely review following your recent stay with us at Shaftesbury Premier London Paddington and for your honest review which is very much appreciated. I am glad that you enjoyed the comfort of our modern rooms and the services. We look forward to you return on yet another memorable experience. Yours Sincerely, House Manager More 

Bath, United Kingdom
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 days ago NEW

I have stayed in this hotel many times. Its not a large chain hotel but its very comfortable and not far from Paddington Station. The reception staff are always very helpful and friendly and the bar which is in the lower level of the building has cheap drinks, does not get too busy there either. Location is good for central... More 

Helpful?
1 Thank Christopher M
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for staying with us at the Shaftesbury Premier London Paddington and for your honest review which is very much appreciated. We are indeed pleased to know that your stay was satisfactory in every aspect and was comfortable too. We are also delighted to know that you enjoyed our services and we will pass your comments to... More 

1 review
Reviewed 6 days ago NEW

Lovely hotel in a very good location , staff excellent BUT rooms well like a shoe box very very tiny couldn't walk down the sides of the bed and for one person to be able to change the other one had to sit on the bed out the way couldn't even open the case as no room

Helpful?
Thank Lyn B
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your review regarding your recent stay with us here at the Shaftesbury Premier London Paddington. Your business is very important to us and we value your feedback. By telling us your feedback helps us to maintain our standard. Please write to me when your plan your trip to London, I will be more than happy... More 

Greece
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 days ago NEW

This is a lovely hotel but there were a few issues. My boss had paid for the room but the company credit card was rejected because I didn't have it and I had to pay myself. At no time was I offered breakfast or told about restaurant facilities. I went down for breakfast and was told that I could either... More 

Helpful?
Thank Greli
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for choosing the Shaftesbury Premier London Paddington for your recent visit to London. Please accept my apologies for the inconvenience caused. However, I am unable to locate your booking with us. It would be highly appreciated if you could contact me on dm@shaftesburypaddington.com as per your earliest convenience so we can discuss this further. Thank you... More 

Cornwall
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Good small hotel that is just a stones through from Paddington Station. The staff are polite and very helpful. Good stop if you want a reasonably priced hotel for a business trip for a few days. The breakfasts are what you would expect and room service are small but clean.

Helpful?
Thank thegamesplayer
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for sharing an excellent review about your recent stay at the Shaftesbury Premier London Paddington! We are also delighted to know that you enjoyed our services and we will pass your comments to concern staff as provided.As mentioned, our rooms are indeed different in sizes. I would like to request you to give us an opportunity... More 

Neath, United Kingdom
Level Contributor
150 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 1 week ago

Work related stay one night Positives Easy walk from Paddington just 5 mins. Room clean Upgraded to different room Good breakfast buffet style Nice staff welcoming and helpful Comphy bed Tea coffee making facilities Microwave in room Negatives Looking tiered Small room Noisy Could hear a lot of movement outside in corridors late at night Would stay again probably not... More 

Helpful?
Thank jane d
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your review regarding your recent stay with us here at the Shaftesbury Premier London Paddington. Your business is very important to us and we value your feedback. By telling us your feedback helps us to maintain our standard. Our bedrooms are much bigger than average London room with all the amenities. However, please do let... More 

Wednesbury
Level Contributor
81 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 2 weeks ago

TBH, the staff at the reception were really nice. The hotel itself was clean and tidy and i think that thats where it ends. I got to my room, and opened the door and nearly fell in - there was 3/4 steps leading DOWN into my room and i was not pre-warned about this so clearly shocked me a lot.... More 

Helpful?
Thank Ian T
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your review regarding your recent stay with us here at the Shaftesbury Premier London Paddington. Your business is very important to us and we value your feedback. By telling us your feedback helps us to maintain our standard. Our bedrooms are much bigger than average London room with all the amenities. However, please do let... More 

Warrington, United Kingdom
Level Contributor
5 reviews
Reviewed 2 weeks ago via mobile

Lovely hotel in the heart of Paddington. 2 minute walk from underground. Room a bit small but spotless with hairdryer, TV and toiletries and a microwave and safe. Lovely setting in a tree lined avenue. Paddington is a great are with lots of bars and restaurants

Helpful?
Thank Debbie A
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest On behalf of the entire team here at the Shaftesbury Premier London Paddington, thank you ever so much for having shared this fabulous review! I am pleased to know that you received the value for you money and were also presented with the warm hospitality by the amicable staff. We will look forward to welcome you back to... More 

551 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (345)
Viewed
Room/Suite (95)
Viewed
Bathroom (49)
Viewed
Dining (10)
Viewed
Hotel & Grounds (36)
Viewed
View from Room (9)
Viewed
Pool/Beach Area (2)
Viewed
Other (144)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (195)
Viewed
Amenities (12)
Viewed
Club Double Room (29)
Viewed
Club Twin Room (26)
Viewed
Family Room (34)
Viewed
Dining (21)
Viewed
Single Room (23)
Viewed
Standard Double Room (24)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (1)
Viewed
Room/Suite (2)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Paddington / Maida Vale
Mercure London Paddington Hotel
Paddington / Maida Vale
Park Grand Paddington Court
Park Grand Paddington Court
#207 of 1,078 in London
603 reviews
Show Prices
Show Prices
Show Prices
Paddington / Maida Vale
Hilton London Paddington
Hilton London Paddington
#376 of 1,078 in London
3,454 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Shaftesbury Premier Hotel London Paddington

Address: 55 Westbourne Terrace, London W2 3UY, England
Region: United Kingdom > England > London
Price Range: $151 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Premier Hotel London Paddington 4*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, HotelTravel.com, Travelocity, Agoda, Odigeo, Montcalm Hotel (London) Ltd & Precis Properties Ltd and Priceline so you can book your Shaftesbury Premier Hotel London Paddington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shaftesbury Premier Hotel London
Hotel Style:
#304 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shaftesbury Premier Hotel London Paddington staff and other travellers.
6 questions
Ask a question
9 months ago
1 month ago

See all questions (6)

Questions? Get answers from Shaftesbury Premier Hotel London Paddington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Need to book a club room”
 of 5 bubbles 752lynb, 27 Nov 2016 | Read review
“Single rooms are small but ok for a few days.”
 of 5 bubbles thegamesplayer, 26 Nov 2016 | Read review
“ask for one away facing the main road”
 of 5 bubbles thesludge, 15 Nov 2016 | Read review
“parking for vans”
 of 5 bubbles tessab942, 6 Nov 2016 | Read review
“front entry stairs and some rooms have internal stairs which are not suitable for those with mobility issues”
 of 5 bubbles AhhMaa, 3 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay