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Park Plaza County Hall London

Travellers' Choice award winner
#184 of 1,078 Hotels in London
GreenLeadersGold level
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6,457 Reviews from our TripAdvisor Community

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Showing 5,173: English reviews
Boston, United States
Reviewed 19 March 2015

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Thank David S
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

London
Reviewed 19 March 2015

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Thank venice43
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

mexico city, Mexico
Reviewed 19 March 2015

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1Thank Mauricio A
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Yarm
Reviewed 17 March 2015

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Thank TonyYarm
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

London, United Kingdom
Reviewed 17 March 2015

I've stayed at the Park Plaza in Leeds a couple of times, and really enjoyed my stay on both occasions. The rooms were clean and well presented, and despite the central location, were quiet and had a great breakfast service. I thought I'd give one of the London sites a go, as I was coming back from a long train...

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2Thank Yus76
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Yusuf O Thank you for taking the time to give us your feedback, Jo was delighted that you mentioned her. I am saddened to read that you encountered challenges during your stay. We are in the process of reviewing the room layouts. Only a few rooms have atrium view and I do apologize for the issue that you experienced....

Reviewed 17 March 2015

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Thank Eggmy
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Reviewed 17 March 2015 via mobile

It was nice staff, we got s nice welcoming. It was a good location. Didn't perceive the room as very cosy and fit for a weekend trip. The air in the room was a bit bad, had to ask to lower the heat twice since I couldn't sleep. Again, nice location and great staff. But nothing special really.

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Thank F-valley
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear F-valley Thank you for your TA review. I am sorry to read that you encountered some air conditioning concerns during your stay however I am glad the team were able to able to rectify this by manually adjusting the temperature from the reception desk. We do hope to see you again sometime soon. Kind Regards Bradley Werb Guest Relations...

Calgary, Canada
Reviewed 17 March 2015

This hotel is very close to many attractions like Big Ben and London Eye. The staff is very helpful and the hotel is quite clean. If you want a room with natural light, however, make sure you make that request; some rooms are located in the inner part of the hotel with windows that show you different parts of the...

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Thank Suzy C
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Suzy C Thank you for another great 5 star review!! I and the team are so happy to read that you and your friends enjoyed your stay with us and can personally recommend upgrading to one of our studio rooms which are not internal facing but face outside and are double the size of our entry level superior rooms....

Oxford, United Kingdom
Reviewed 16 March 2015

The hotel was good and the room was great with a fantastic view, however the staff at the hotel ruin this hotel. The staff are rude and couldn't crack a smile if their lives depended on it. The bar staff are slow and have pretend money for kids to use, which led to young children being at the bar at...

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1Thank Helen S
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Helen S Thank you for your TA review. I am very sorry to see that your stay was disappointing and that our staff did not made a positive impact while staying with us. Your feedback is very valuable to us and I can assure you that we have followed this up with all the team members involved in order...

Reviewed 16 March 2015

Many weeks prior to our visit, I emailed the hotel explaining we would be arriving less than an hour prior to check in time. I explained that due to personal reasons I would appreciate being allowed into our room a little early. I received a standard response which took no notice of the readons behind my request. On arrival at...

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Thank Normangnome
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Normangnome Thank you for your review. I am sorry that we were unable to meet your early check in request, however being such a busy hotel located in central London we are unable to guarantee our check in until after 14:00pm. I am also sorry to read that you did not enjoy your superior room which is an internal...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
L'Italiano
L'Italiano
Cuisines: Italian, Pizza, European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more   less 

Additional Information about Park Plaza County Hall London

Address: 1 Addington Street, London SE1 7RY, England
Region: United Kingdom > England > London
Price Range: $220 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza County Hall London 4*
Number of rooms: 399
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza London
London Park Plaza
Hotel Style:
#7 Green Hotel in London
#44 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#141 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza County Hall London staff and other travellers.
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Questions? Get answers from Park Plaza County Hall London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“901 faced the London Eye”
  • Room 901 Studio
 of 5 bubbles ronniebs, 1 Dec 2016 | Read review
“For a good view, pick a room that faces the London Eye.”
 of 5 bubbles 751toma, 29 Nov 2016 | Read review
“We had a higher room, north facing which offered great views of the river, Big Ben and the London Eye”
 of 5 bubbles V1CC16, 28 Nov 2016 | Read review
“Ask for view of the Thames”
 of 5 bubbles Ang088, 27 Nov 2016 | Read review
“High floor gives you a better view of London”
 of 5 bubbles 975beverleys, 26 Nov 2016 | Read review
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