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Park Plaza County Hall London

Travellers' Choice award winner
#182 of 1,078 Hotels in London
GreenLeadersGold level
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6,450 Reviews from our TripAdvisor Community

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There are newer reviews for Park Plaza County Hall London
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Showing 5,166: English reviews
Chesterfield
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 April 2015

We recently stayed at the Park Plaza in the Penthouse suite on the 14th floor. The view was absolutely to die for, looking straight out to Big Ben and the Houses of Parliament. The suite was split into the sofa bed area for the children with an open plan sitting, dining and kitchen area, together with a king size bedroom.... More 

Helpful?
Thank Judeee
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Judeee, Thank you for your lovely feedback. I am so glad you enjoyed one of our Penthouses and its spectacular views of London. We really appreciate you taking your time to leave positive comments about the team and cleanliness as well. I hope we get to welcome you back very soon and thanks again! Kind regards, Tiffany More 

Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2015

I stay in London on business on a regular basis and the Park Plaza is a really good option.The hotel has a good location for accessing central London , the rooms are well laid out and spacious with a decent gym. Some rooms have great views of the Houses of Parliament and London eye. There are plenty of bars restaurants... More 

Helpful?
Thank Mark F
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Mark F, I really appreciate that you took your time to leave us such a positive review. Jo was really happy to see that she had been mentioned, so a big thank you from both of us. We are really happy that you find our location suitable for your needs and are impressed by the front office staff. I... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 April 2015

I recently went to Aurora spa on my birthday, it was a gift from my partner. I called to confirm on my birthday morning and the owner of the spa 'Dawn' couldn't find my booking that I had booked a week in advance. After some time she found it and said that she remembered me but forgot to 'put me... More 

Helpful?
5 Thank Corsa B
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Corsa B Thank you for taking the time to post a review, we apologize for the unfortunate experience. We are investigating with the Aurora management, and we would like to have the opportunity to share the feedback with you directly, therefore we would really appreciate if you could contact us at ppchgrm@pphe.com with direct contact details. Kind Regards Blanca... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 April 2015

We stayed here December 2014 and had a really nice family break. The parking is expensive £40 for 2 nights but hey... Its central London. Check in was easy and they severed mince pies, hot chocolate & mulled wine whilst we waited to check in. Spacious room and very luxurious bathroom with a large shower and deep bath. The hotel... More 

Helpful?
Thank Hulstonsontour
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Hulstonsontour, We are delighted that you and your family had fun during your stay here. We really pride ourselves in delivery excellent customer service to families. A big thank you from all of us, and we hope to see you all again soon! Kind regards, Tiffany More 

Wales, United Kingdom
2 reviews
Reviewed 20 April 2015

We stayed in a studio and dined in the hotel restaurant, Italiano. The staff were exceptional; making a real fuss of our children. The food was good and again the staff made the evening. The hotel was exceptionally close to the London Eye and felt it was well positioned to visit London.

Helpful?
Thank c_danielswc
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear c_danielswc, Thank you for your fantastic review in regards your recent stay with us. Feedbacks like your are our inspiration to keep up the good work. We look forward to have you back as our hotel guest. Kind Regards Blanca Aragones Guest Relations Manager More 

Manchester
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 April 2015

Our room had a very good view of the London Eye and was in a very good location. Within 10 minutes of arriving things started and continued to go wrong all weekend. We paid our deposit for the mini bar that refused to open, by the time we had a handyman come to the room fix it we had got... More 

Helpful?
Thank LexieFam
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear LexieFam We do apologize for all the issues that you experienced during your recent stay with us. We would really appreciate if you could contact us directly at ppchgrm@pphe.com in order to look into the situation as our first concern is that you go away feeling entirely satisfied. Kind Regards Blanca Aragones Guest Relations Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
L'Italiano
L'Italiano
Cuisines: Italian, Pizza, European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more   less 

Additional Information about Park Plaza County Hall London

Address: 1 Addington Street, London SE1 7RY, England
Region: United Kingdom > England > London
Price Range: $223 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza County Hall London 4*
Number of rooms: 399
Reservation Options:
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza London
London Park Plaza
Hotel Style:
#7 Green Hotel in London
#44 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#140 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza County Hall London staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“901 faced the London Eye”
  • Room 901 Studio
 of 5 bubbles ronniebs, 1 Dec 2016 | Read review
“For a good view, pick a room that faces the London Eye.”
 of 5 bubbles 751toma, 29 Nov 2016 | Read review
“We had a higher room, north facing which offered great views of the river, Big Ben and the London Eye”
 of 5 bubbles V1CC16, 28 Nov 2016 | Read review
“Ask for view of the Thames”
 of 5 bubbles Ang088, 27 Nov 2016 | Read review
“High floor gives you a better view of London”
 of 5 bubbles 975beverleys, 26 Nov 2016 | Read review
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