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Park Plaza County Hall London

Travellers' Choice award winner
#209 of 1,080 Hotels in London
GreenLeadersGold level
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6,678 Reviews from our TripAdvisor Community

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Showing 5,336: English reviews
Fujairah, Fujairah, United Arab Emirates
Reviewed 12 June 2015

It is one of the classic hotels, clean, tidy and quiet. It lies in central London near Waterloo station. From the hotel it is very easy to go any where in London. It is very near to London eye where you can see whole London, it is also very close Westminster bridge and Big Ben watch. You can walk to...

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Helpful?
Thank Dr_Ramadan
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Dr_Ramadan, Thank you very much for this amazing review. The whole Park Plaza County Hall team sends their thanks and we cannot wait to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Windsor, United Kingdom
Reviewed 12 June 2015 via mobile

This is the 2nd time that we have stayed here and again it was a good experience, We stayed one night in an Exec Suite on the 13th floor which was spacious including a lounge area and microwave, sink and Nespresso machine. The shower was large and the bedroom well equipped and comfortable. But what let it down a little...

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Thank GBerserker
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear GBerserker, We at County Hall would like to thank you for taking the time to review the hotel. We thoroughly enjoyed reading your comments and hope to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Reviewed 11 June 2015 via mobile

From the first time we walked in to the last day we walked out all the staff was extremely helpful, professional, caring, and cheerful. I ended up a little sick and the women who brought up room service noticed and came right back up with lemon and honey for my tea. I wish I had gotten her name so I...

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Thank Wanderlust1014
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Wanderlust1014, Thank you for your 5 star review on TripAdvisor. The County Hall team was thrilled to read that you had such a good time with us. We look forward to welcoming you back to us soon. With kind regards, Sarah Frink Guest Relations Manager

Washington DC, District of Columbia
Reviewed 11 June 2015

The best part of this hotel is the fantastic location. Walk around the corner and down the street and you are on Westminster Bridge crossing the Thames with the iconic Big Ben and Houses of Parliament in front of you. I will never tire of that view! Two tube stations are nearby (Waterloo and Westminster). Central London is compact, and...

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Thank TravelingMom454
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear TravelingMom454, Thank you very much for this fantastic review. The whole County Hall team was delighted to hear that you thoroughly enjoyed your stay with us and we hope to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Edinburgh, United Kingdom
Reviewed 11 June 2015 via mobile

Not sure where all the 5 star reviews are coming from but each to their own. This is not a bad hotel but it does lack facilities. First of all...its not the county hall! I walked round county hall looking for it. The premier Inn and marriot are county hall this is not. It's even more than just across the...

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Thank Chalkmeister1
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Chalkmeister1, Thank you very much for taking the time to review Park Plaza County Hall. We would highly appreciate if you could forward your feedback to our Guest Relations team at ppchgrm@pphe.com, so that we can take a further look into your comments. We look forward to hearing from you soon. Thank you very much in advance. With kind...

Krakow, Poland
Reviewed 11 June 2015

Review collected in partnership with Park Plaza Hotels
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Thank Motohiro N
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Reviewed 11 June 2015

Myself and two of my girly friends booked in here for a weekend in London. We had been here once before for a hen do so knew that the hotel was very nice. When we arrived we were offered an upgrade to the penthouse for a small fee it was fantastic and actually made the weekend. The room was to...

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Thank ClaireBearTurner
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear ClaireBearTurner, Thank you for your 5 star review on TripAdvisor. The County Hall team was thrilled to read that you had such a good time with us. We look forward to welcoming you back to us soon. With kind regards, Sarah Frink Guest Relations Manager

Belfast, United Kingdom
Reviewed 11 June 2015

Sorry I cannot recall the lovely guy who checked us in - it began with C I think and he very kindly upgraded us since we had stayed before and were Club Carlson members. This hotel is in an excellent location, right behind london eye and right on southbank. You are literally a couple of minutes away from waterloo tube...

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Thank JohnnyMcComb
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear JohnnyMcComb, Thank you very much for taking the time to review Park Plaza County Hall. We would highly appreciate if you could forward your feedback to our Guest Relations team at ppchgrm@pphe.com, so that we can take a further look into your comments. We look forward to hearing from you soon. Thank you very much in advance. With kind...

San Francisco, California
Reviewed 11 June 2015

We stayed in the 30 sq meter room with kitchenette which had a queen sized bed with a pullout sofa. The hotel room was very clean and had all the amenities we needed. Service was top notch. Each time I called the front desk for a request, there was always a follow up call to make sure the service was...

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2Thank TXJ2020
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear jtse6 Thank you for your TA review. We are so happy your had a wonderful time with us while in London. We really hope to see you again sometime soon. Kind Regards Bradley Werb Front of House Manager

Fleet, Hampshire, United Kingdom
Reviewed 10 June 2015

Review collected in partnership with Park Plaza Hotels
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Thank Charlotte G
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
L'Italiano
L'Italiano
Cuisines: Italian, Pizza, European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more   less 

Additional Information about Park Plaza County Hall London

Address: 1 Addington Street, London SE1 7RY, England
Region: United Kingdom > England > London
Price Range: $216 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza County Hall London 4*
Number of rooms: 399
Reservation Options:
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza London
London Park Plaza
Hotel Style:
#7 Green Hotel in London
#48 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#158 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza County Hall London staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgrade, if you don't ask you don't get!”
 of 5 bubbles Roadtripper101, 22 Jan 2017 | Read review
“Try to get a higher floor room over looking the London Eye”
  • The hotel had decorated the room with balloons and Happy Birthday messages on the windows and mi
 of 5 bubbles Fudge_George, 21 Jan 2017 | Read review
“There were lifts to all floors. I have no idea if there were any quieter areas but I was not aware of any noise.”
 of 5 bubbles fialcross, 16 Jan 2017 | Read review
“Don't go for the base level rooms!”
 of 5 bubbles NickW1974, 5 Jan 2017 | Read review
“When checking in during winter, check that your room has heating”
 of 5 bubbles marydX3993ZK, 31 Dec 2016 | Read review
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