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Park Plaza County Hall London

7,865 reviews
#235 of 1,081 Hotels in London
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Traveller (2149)
Room & Suite (1064)
Dining (121)
Overview
  • Excellent57%
  • Very good31%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“waterloo station”(696 reviews)
“london eye”(1,341 reviews)
“big ben”(444 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Rooms
12 Mar.13 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,865)Write a Review
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3,580
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539
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All reviewswaterloo stationlondon eyebig benstudio roomsouth bankthe sofa bedthe penthousekitchen areasmall kitchenettebirthday cardwestminster abbeynespresso machineexcellent locationmini baran upgradefantastic hotelbooked this hotel
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1,931 - 1,935 of 6,260 reviews
Reviewed 5 April 2016

We found the location of this hotel brilliant as it was located around the corner from the London Eye and Houses of Parliament. The hotel is very modern and clean with all amenities. The staff were very friendly and approachable. I would certainly stay here...More

Review collected in partnership with Park Plaza Hotels
Thank 118cathalm
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 7 April 2016

Dear 118cathalm, Thank you for your review. Our location is simply perfect and I can really see you agree, it's next to all of the main London attractions and with Waterloo train station not even a 5 minute walk away. Thank you for taking the...More

Reviewed 5 April 2016

Amazing location, just five minute walk to London Eye and Big Ben. Fantastic service and hotel overall was very clean and modern. Breakfast was included in our room stay and all staff offered great service and food was lovely.More

Review collected in partnership with Park Plaza Hotels
Thank 361kristyb
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 7 April 2016

Dear 361kristyb, Thank you for your recent review. It was myself and the team's pleasure to read such wonderful feedback, and we can really tell that you enjoyed your stay with us. Thank you for taking the time to leave your feedback and we look...More

Reviewed 5 April 2016

More

Review collected in partnership with Park Plaza Hotels
Thank Jason S
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 7 April 2016

More

Reviewed 4 April 2016

Shocking stay. Booked in for 3 nights and left after one. AC units in the room did not work and according to staff when I was checking out, have not worked correctly in quite a while and are subject of many complaints.When we raised the...More

Thank DarrenHehir
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded 8 April 2016

Dear DarrenHehir Thank you for your review. Firstly I and the team are very sorry for the issue that occurred in your room with regards to the air conditioner. Unfortunately our engineers were not on site due to the time of the report regarding the...More

Reviewed 4 April 2016

Bathroom smelt like rotten eggs the whole trip. Had to request for our room to be cleaned at 4pm as no one had been to do it. I expect this service as standard. We were asked to prove we were staying there when we tried...More

Review collected in partnership with Park Plaza Hotels
1  Thank X7217XQalexw
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded 24 April 2016

Dear X7217XQalexw I and the team are very sorry to read about your disappointment during your recent stay with us. This is of course not acceptable and our engineers have resolved this issue in your guest room. We do have tight security based on recent...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Minibar
Things to do
Bar/Lounge
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
USD 189 - USD 358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in London
#51 Spa Hotel in London
#80 Family Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#173 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 189 - USD 358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in London
#51 Spa Hotel in London
#80 Family Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#173 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2149)
Room & Suite (1064)
Dining (121)
Pool & Beach (2)
Amenities (77)
Family and Play Areas (10)
Business Centre & Event Rooms (2)
Nearby
Southbank
Big time attractions such as the London Eye and a
thriving theatre scene (compliments of the National
Theatre and the Young Vic) are but a few of the
reasons that Southbank is such a collectively
cherished part of town. With plenty of family friendly
activities and venues lined up along a pedestrianized
river bank between Westminster Bridge and Waterloo
Bridge, visitors can always expect a casual and
...More
Questions & Answers
Ask a question
hayley010387
21 February 2018|
AnswerShow all 4 answers
Response from BDR416 | Reviewed this property |
Nearest car park is about 10 mins walk and is £45 for an overnight stay plus you will need to pay the Congestion Charge if travelling during the week
1
Vote
AlicexMx
14 February 2018|
AnswerShow all 6 answers
Response from Twin-friendly | Reviewed this property |
it is a buffet breakfast with the traditional English breakfast, there are pastries, fruit, toast, cheese etc.. there is plenty of choice to cater for everyone's needs.....the only problem is that the seating area is small... More
1
Vote
AlicexMx
12 February 2018|
AnswerShow all 3 answers
Response from Ivana B | Reviewed this property |
Everything is walkable, depending on how well in shape you are :)
0
Votes
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12345638
Room Tips
"Rooms on floor 12 and above"
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"Try to get a room with a view of the London Eye."
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"Ask for view of London Eye, any floor from 10 up"
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"room 1128 had a good view of London Eye"
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