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Park Plaza County Hall London

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#213 of 1,087 Hotels in London
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Park Plaza County Hall London
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6,921 Reviews from our TripAdvisor Community

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There are newer reviews for Park Plaza County Hall London
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Showing 5,532: English reviews
toronto, Canada
Reviewed 30 September 2015

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank Sandra S
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

stafford, United Kingdom
Reviewed 30 September 2015

Review collected in partnership with Park Plaza Hotels
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Thank Janette H
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Athens, Greece
Reviewed 29 September 2015 via mobile

My stay at park plaza was very pleasant, room was beautiful and clean, The breakfast was so tasty and Adrian the chef cook delicious fry eggs and porridge... The choices on the hot buffet can be improved but apart from that very good Well done guys

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Thank Marios M
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Marios M, Thank you for taking the time to leave us your feedback, and especially for recognizing Adrian by name. We are really happy to read that you enjoyed your stay, and I hope we have the chance to welcome you back soon. Kind regards, Tiffany Front of House Manager

Alyth, United Kingdom
Reviewed 29 September 2015

Picked this hotel as a base for my husband's 70th birthday celebration in London. Very swish, comfortable, well equipped and stylish. Our stay was made extra special by the exceptional customer service. My husband was really chuffed to find balloons, a birthday card and a bottle of wine in the room. Such a very nice gesture we both thought. The...

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Thank Susan A
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Susan A, Thank you for your lovely 5 star review. We are so proud that you and your husband chose to stay with us for his 70th and that we were able to help make it even more special. I hope we get to welcome you both back for yours next! Kind regards, Tiffany Front of House Manager

Dubai, United Arab Emirates
Reviewed 28 September 2015

We had a nice stay as the hotel was very close to the Big ben, West Minister, the Thames and the London Eye.Our room was excellent with a small kitchenette area with fridge, Microwave and cutlery. The main bed was comfortable but the sofa bed for the children was not very comfortable. The reception area staff were friendly and polite...

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Thank iamrbalaji
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear iamrbalaji, Thank you for your feedback and for your lovely comments about the Reception team and our fabulous location! I am sorry to hear that you were not able to check in at 11:30 am. Our guests do have until noon to stay in their rooms, and after that we have to have them cleaned and inspected. We do...

Belfast, United Kingdom
Reviewed 28 September 2015

We had an excellent London break based at this hotel for four nights. Our room was clean and nicely decorated - in fact that's true of the whole hotel - it smelled very nice from the moment we entered the lobby! There was plenty of space in our room and we were able to relax and enjoy the view out...

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2Thank Petula S
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Petula S, Thank you for your lovely 5 star review. Also, a big thank you for taking the time to mention Gary and Attila by name, it made them very proud! We are so happy that you enjoyed the view from your room, and I hope we have the opportunity to welcome you and your family back soon. Kind...

Halifax, Canada
Reviewed 28 September 2015

This was our third stay at Park Plaza County Hall since 2011 and it was still great. We stayed for five nights this time. The location is terrific - close to Waterloo station and a short walk to Westminster tube station, and the Southbank is great for walking. Our room was on the 8th floor - a junior suite -...

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1Thank Patricia G
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Patricia G, We are so proud to hear that you and your family have chosen to stay with with us three times already. Thank you so much for your lovely comments and for taking the time to mention Alex by name, it made his day. Thank you also for giving us your feedback about Housekeeping as it gives us...

Orlando, United States
Reviewed 28 September 2015

Review collected in partnership with Park Plaza Hotels
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Thank Michael F
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

bedfordshire
Reviewed 27 September 2015

Stayed here one Sunday evening in August (2 adults, 1 child), great location very close to the Thames and the London Eye. Got a great deal, less than half price via HotelDirect (although I think the hotel had their own deals for Sundays). Room wasn't available on arrival (cycling event had led to major traffic issues and linen hadn't arrived)...

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Thank romsmum
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear romsmum, Thank you for taking your time to leave us your review, we are happy to hear that you and your family enjoyed your stay and the view. I am disappointed to hear that your daughter found the sofa bed uncomfortable, please pass our apologies on to her. I hope this does not deter you from staying again and...

Reviewed 27 September 2015 via mobile

Stayed in a mini suite. Lovely room. That but is definitely ok so stay. But 4 star service it isn't. Slow at reception, taking more details that have already been taken. Mini bar locked despite saying "please use it" Rang to ask if they can unlock it and told no unless you come down to reception. Sharpen up team. Just...

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Thank billuc
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear billuc, I am very disappointed to hear that you were unhappy with the level of customer service you received during your stay, as our high standards are something we are very proud of. I am glad to hear that you liked the room though, and will definitely follow up with the Reception and Housekeeping teams about your feedback. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
L'Italiano
L'Italiano
Cuisines: Italian, Pizza, European
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more   less 

Additional Information about Park Plaza County Hall London

Address: 1 Addington Street, London SE1 7RY, England
Region: United Kingdom > England > London
Price Range: $263 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza County Hall London 4*
Number of rooms: 399
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza London
London Park Plaza
Hotel Style:
#8 Green Hotel in London
#49 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#162 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza County Hall London staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view towards either the Shard or towards Westminster Bridge.”
 of 5 bubbles DavidMPlymouth, 18 Mar 2017 | Read review
“Avoid room 220”
 of 5 bubbles veronicahardy, 14 Mar 2017 | Read review
“ask for one overlooking the London Eye”
 of 5 bubbles Justin2002, 6 Mar 2017 | Read review
“Penthouse / junior suite”
 of 5 bubbles jas_26829, 5 Mar 2017 | Read review
“All rooms are good as have been on lower and upper floors”
 of 5 bubbles carola614, 3 Mar 2017 | Read review
5 of 5