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Shangri-La Hotel, At The Shard, London

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Traveller (3239)
Room & Suite (1198)
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Certificate of Excellence
About
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Certificate of Excellence
Feel an unparalleled connection to London, at Shangri-La Hotel, At The Shard. Stay in the capital’s highest hotel, in one of the world’s most iconic buildings, whilst enjoying panoramic skyline views that connect you to the whole city. This is the only five-star luxury hotel in London Bridge, contrasting sleek modern style with the area’s rich historic character. Connect with the real London in our vibrant neighbourhood, balancing old and new, raw and refined, traditional and visionary. Explore nearby food destinations such as Borough Market and Bermondsey Street, and enrich your stay with our array of authentic London experiences. Staying in London Bridge lets you benefit from the most convenient transportation access, whether by foot, car, boat or rail. For leisure visits, we easily connect to all of London’s most famous landmarks, from Big Ben to St. Paul’s Cathedral and the Tower of London. For business, it’s a quick trip to the City and Canary Wharf.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
100Great for walkers
Grade: 100 out of 100
240Restaurantswithin 0.5 km
51Attractionswithin 0.5 km
Neighbourhood
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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2,845Reviews
3,796Photos
155Q+A
100Room tips
Traveller rating
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Popular mentions
+2
Having reached my 60th year I felt like a special treat and when a fellow Capricorn suggested we come here for joint celebrations there was no hesitation. In all honesty I didn't realise there was a hotel in the Shard and wasn't sure what to expect. I'm over the super moon to
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Hotel's Favourite
I’m a lucky girl. My bestie surprised me with a stay at The Shard. I go past it every day on my way to work, it’s a beacon, an icon, it’s so quickly become a symbol of our great City. So it had a lot to live up to, right? I had no need to worry. How many adjectives can you
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Response from Shangri-LaLondon, General Manager at Shangri-La Hotel, At The Shard, London
Responded 18 Oct. 2018
Dear Mel G, OMG, thank you so much for your wonderful feedback! My adjectives of your review are: Admirable Extraordinary Enjoyable Terrific Remarkable I am thrilled to read that everything felt effortless and you cannot wait to come back. Please pass my kindest regards over to your bestie as this was an awfully sweet gesture from her. Looking forward to welcoming you back to our hotel. Kind regards, Paul
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My wife and I had a deluxe city view room on the 36th floor for one night on 19 January - a birthday present from me to her (purely altruistic!). The view was of Tower Bridge and beyond. The room was perfect except that neither of the bath taps worked as a result of which my
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Response from Shangri-LaLondon, General Manager at Shangri-La Hotel, At The Shard, London
Responded today
Dear Charlie000000, Thank you so much for taking the time to wrote your feedback. I am thrilled to read that we were able to provide you with excellent service, although I am sorry that the taps were not working at the time. Nonetheless, I am pleased our Engineering team were there to fix it speedily with humbled apologies. Again, thank you for seeing the extra lengths we had gone through to make your stay seamless, we truly aim to deliver hospitality from our hearts. Kind regards, Paul Brackley
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This hotel is off the scale in every single way. Top class service, decor, food, ambience and location. You need to see it to believe it. Cannot fault anything. From the moment we arrived at check in until the moment we left, all aspects of this hotel were outstanding. Will
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Response from Shangri-LaLondon, General Manager at Shangri-La Hotel, At The Shard, London
Responded 1 week ago
Dear samanthahM265RD, Your feedback is off the scale in every single way! Thank you for taking the time to share with us your comments. I am thrilled all aspects of your stay were outstanding from the moment you had arrived! Really looking forward to welcoming your return. Kind regards, Paul Brackley
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Me and my husband went for drinks at the bar. They were inventive and delicious, served in different fun ways and after we slept in the most comfortable bed ever. I would definitely stay here again its great
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Response from Shangri-LaLondon, General Manager at Shangri-La Hotel, At The Shard, London
Responded 1 week ago
Dear LaurenTeaton, Thank you for your feedback. I am so happy to hear that you were able to try our inventive and delicious cocktails at our GONG Bar. Our new menu is indeed a creative and exciting new menu to try from. Also really pleased to hear how comfortable our beds were, they are excited for your return! Kind regards, Paul Brackley
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123456240
What parking options are on offer for a one night stay?
There is concierge parking below the Hotel, though it's incredibly limited in terms of spaces, and needs to be arranged prior to your arrival, if you want to make sure you'll get a space. It's around £45 per night.
0 votes
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Dear 956joo, Thanks for your question! Our rooms are very spacious so can accommodate 3 adults. If you advise the team at your time of booking that there will be 3 adults in the room we will be happy to place a rollaway bed in the room. If we can do anything further to help please do get in touch! Kind regards, James Wilson Guest Relations Manager
0 votes
Dear Ellie, Thanks for your question! We always love it when people choose to celebrate with us. For special occasions we place a small cake in the room. We can always help with any other special arrangements. Please get in touch with our Guest Relations Team who will be happy to help. Kind regards, James Wilson Guest Relations Manager
2 votes
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Dear Flyer90655416833, Thank you for your questions! To confirm we authorise the card for the full amount plus 100 per night for incidentals. We do not double charge, if the booking is not pre-paid then we authorise the full amount upon check-in. We do not take full authorisation prior to your arrival unless it is a pre-paid booking. If you have any more questions please get in touch. Kind regards, James Wilson Guest Relations Manager
0 votes
Dear Flyer09655416833, Thanks for your question! Our premier rooms have views over the city, the either face St Paul’s Cathedral or views over the river towards Tower Bridge. If you would like to request a specific view please get in touch and we will always try and facilitate specific requests. We look forward to seeing you soon. Kind regards, James Wilson Guest Relations Manager
1 vote
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12345631
"We were on the 49th Floor. The view was stunning!"
"Message the hotel and ask for bathroom with a view. I highly recommend room 4904 (Room type: Deluxe King Bed City View)."
"Ask for city facing rooms"
"A corner room with a bathroom in the window is absolutely amazing"
"I don't think there's a bad room in The Shard."
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12345620
PRICE RANGE
USD 515 - USD 942 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonLondon BridgeSouthwark
NUMBER OF ROOMS
202
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